Customer service Jobs in Charlotte, NC

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Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 12 days ago

Partnership Specialist - Financial Services

SBS Creatix, LLC

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Remote

Contract

Duties: As a key member of the Partnership Accounting team, you will be responsible for providing world class service to the firm's Financial Advisors (FAs).This role will focus on providing education and guidance to Financial Advisors to enable them to make an informed decision about a new partnership opportunity.Through phone calls or scheduled appointments, the Specialist will answer questions about the model, review business plan modeling scenarios and support guidance for the FA regarding c
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Posted 23 hours ago

Cryptographic Engineer

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2079388 Job Description: Apex Systems is seeking an experienced Cryptography Engineer for a large financial client. The position will focus on Hardware Security Modules and building out infrastructure related to key management processes. The position requires candidates to sit on a hybrid schedule (3x per week onsite/2x remote) in either Charlotte, NC; Jersey City, NJ; or Richmond, VA. Further details regarding the position are below. Pay Rate: $85-89/hr. 12-18 mo. Contract position Hyb
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Posted 30 days ago | Updated 3 hours ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Contract, Third Party

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 15 days ago

Infra Tech PM

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2072059 Job Description: Infrastructure Project Manager Large Banking Client Duration: 12+ Months Location: Charlotte, NC or Plano, TX Top Requirements: 5+ years of Project Management ExperienceLarge Industry ExperienceInfrastructure Project Experience (Servers, Networks, Storage, Firewalls, Data-Center, etc) Top Requirements: Infrastructure background - experience deploying servers (one server is not enough) / Experience in data-center spaceKnowledge of network, network connectivity
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Posted 60+ days ago | Updated 3 hours ago

Technical Development Program Associate

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2081411 Job Description: Apex Systems is seeking a Technology Development Associate with a large manufacturing client in Charlotte, NC. This is a fast-paced, cutting edge environment offering room for advancement, professional and technical growth and long term stability. We are looking to hire fast and expect these resources to start as soon as possible. This position provides technical background training in wallboard science and testing fundamentals. The TDP program allows up to 15 mon
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Posted 23 days ago | Updated 3 hours ago

ETL Tester

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2076407 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Apex cannot provide sponsorship - Apex cannot work corp to corp - All applicants must be able to work directly on Apexs W2 Position: ETL Tester Location: Charlotte, NC - 3 days onsite/2 days remote Duration: 12+ months contract Pay
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Posted 60+ days ago | Updated 3 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 5 hours ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 21 days ago | Updated 1 day ago

SAP CRM Integration Analyst (Emarsys + S/4HANA | Azure DevOps)

Activesoft, Inc.

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Remote

Contract

Job Title: SAP CRM Integration Analyst | Emarsys + S/4HANA | Azure DevOpsLocation: Remote Duration: 12+ Months < data-start="472" data-end="499">Project Overview:Join a strategic SAP CRM transformation initiative involving the rollout of SAP Emarsys (Marketing Automation) and SAP Service Cloud v2 (Customer Contact Center), fully integrated with SAP S/4HANA Private Cloud ERP. This is a key role driving the data integration and reporting workstream across customer-facing systems. Responsibilities
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Posted 5 days ago | Updated 1 hour ago

Software Engineer

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2080060 Job Description: Apex Systems is currently hiring for a Software Engineer with a leading financial services client. This role involves designing and developing backend systems with a strong focus on integrating AI/ML capabilities into scalable production environments. Qualified candidates will have the following experience and skills: 8+ years of software development experience, including 3+ years in a leadership roleProficiency in Python and Java for backend developmentHands-on e
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Posted 36 days ago | Updated 3 hours ago

Technical Support Professional

Virginia Jobs

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Remote or Norfolk, Virginia, USA

Full-time

Title: Technical Support Professional Agency: VP DIGITAL TRANSFORMATION & TECHNOLOGY Location: Norfolk, VA FLSA: Exempt Hiring Range: Full Time or Part Time: Full Time Additional Detail Job Description: Provide technical guidance, knowledge, and support of university-managed IT resources including, but not limited to: Networked and Stand-Alone Workstations, Laptops, Mobile Devices and Virtual Desktops, Cloud Services such as Box or Office 365, Local and Networked Printers and Client and Server-S
Posted 5 hours ago

Salesforce Administrator

Smartlink

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Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl
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Posted 57 days ago | Updated 56 days ago

Lead Software Engineer

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2080061 Job Description: Apex Systems is currently hiring for a Lead Software Engineer with a cutting-edge AI and cloud innovation client. This role focuses on designing and deploying scalable hybrid cloud and generative AI solutions across multiple platforms. Qualified candidates will have the following experience and skills: 8+ years of software engineering experience, including leadership in cloud-native and AI/ML projectsExpertise in hybrid cloud architecture across AWS, Google Cloud
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Posted 36 days ago | Updated 3 hours ago

Technical Program Manager

Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2080063 Job Description: Apex Systems is currently hiring for a Technical Program Manager with a global financial services client. This role supports strategic technology programs across infrastructure, cloud, and enterprise architecture, blending program delivery, compliance, and executive communications. Qualified candidates will have the following experience and skills: 7+ years of experience in technology business analysis, program coordination, or executive support rolesProven abilit
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Posted 36 days ago | Updated 3 hours ago

Senior Insurance Applications Admin

360care

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Remote or Louisville, Kentucky, USA

Full-time

Overview The senior applications administrator is responsible for managing the full lifecycle of insurance application management from coding and processing to policy distribution. This role is also responsible for assisting with personnel training and mentorship, having a strong understanding of insurance regulations, attention to detail, and strong technical skills. Responsibilities Translate complex insurance policy requirements and parameters into system-specific code, ensuring accuracy a
Posted 5 days ago | Updated 5 hours ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 9 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 12 days ago | Updated 1 hour ago

Field Service Engineer (Atlanta area)

Flextronics

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Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-23-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer - Remote (Atlanta area). Reporting to the Director, Field Applications the Field Service Engineer- Remote (Atlanta area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide installation supervi
Posted 8 days ago | Updated 5 hours ago

Staff Machine Learning Engineer - Community Support Engineering

Airbnb

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Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments,
Posted 5 days ago | Updated 5 hours ago