Customer support Jobs in New York

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Director of Customer Support

TalentMinded

Remote or Almont, Colorado, USA

Full-time

Job DescriptionJob DescriptionOur client, a SaaS company providing mission-critical technical solutions for healthcare settings, is hiring a Director of Customer Support to join their leadership team. Reporting directly to the President, this critical role will oversee the support team to ensure the delivery of exceptional customer experiences. As the Director of Customer Support, you will bring a proven track record of building and leading high-performing teams in a SaaS-based environment. Leve

Customer Support Specialist (Night-Shift)

AgencyAnalytics

Remote or Toronto, Kansas, USA

Full-time

Job DescriptionJob DescriptionDescriptionWe're seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24/5 support via Intercom live chat to tens of thousands of digital marketing experts worldwide. We're specifically seeking someone with a strong background in live chat SaaS customer support, preferably with knowledge of digital marketing and/or SEO. If you have high emotional

2025 Bloomberg Customer Support Representative (Spanish) - New York

Bloomberg

New York, New York, USA

Full-time

The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a v

Technology Support Lead - Customer Authentication Platforms

JPMorgan Chase & Co.

Jersey City, New Jersey, USA

Full-time

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Sector's Identity and Access Management team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to

Help Desk Support - (Customer Service Experience & Help Desk Ticketing Systems)

Uniqsoft

Remote or Indianapolis, Indiana, USA

Contract

Job Title: Help Desk Support - (Customer Service Experience & Help Desk Ticketing Systems) Location: Remote/ Indianapolis, IN 46204 Position type: Long term Contract Rate: $28/hr on CTC Interview Type: In person only Client: Indiana Department of Child Service Job ID: 756490 Short Description: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution

IT Customer Service Support - Incident Management Analyst

CVS Health

Connecticut, USA

Full-time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at C

Call Center Agent

InfoPeople Corp

Brooklyn, New York, USA

Contract

This is onsite job SCOPE OF SERVICES: We are seeking Fulltime Call Center Agents, to take calls from customers; answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. MANDATORY SKILLS/EXPERIENCE An associate degree or completion of 60 credits from an accredited college; or A four-year high school diploma or its educ

Desktop Support Technician

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Our client is looking for a desktop support technician to provide onsite support at their NYC office. This person will be alongside one other technician, supporting 70-80 employees. Being in a customer support role, you will have the opportunity to learn existing business processes and provide technology feedback and suggestions to the team. This person will be responsible for providing level 1-2 onsite technical support, anything that they are not able to resolve they can escalate t

Customer Service Analysts/Contact Center Support - Only W2 - Remote - CSR Role

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth

Help Desk Analyst I

Robert Half

New York, New York, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in New York, New York, United States, within the IT industry. As a Help Desk Analyst I, your primary role will involve solving technical issues, assisting users, and ensuring the smooth operation of our workstations. Responsibilities: Provide technical assistance and support to users, resolving issues and ensuring their satisfaction. Troubleshoot and solve problems related to Microsoft Windows and

FX Support - ETrade Support

Alliance Sourcing Network

New York, New York, USA

Third Party, Contract

Onsite 5 days a week in NYC Summary: We are looking for a self-motivating individual to work in our FX eTrading support team. The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform 1st & 2nd level support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support tea

Customer Service Analysts/Contact Center Support - Only W2 - Remote - CSR Role - CG

Empower Professionals

Remote

Full-time

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Clinical Systems Analyst

Robert Half

Newark, New Jersey, USA

Full-time

Description We are in the market for a Clinical Systems Analyst to join our clients' team located in Newark, New Jersey. The Clinical Systems Analyst will play a pivotal role in managing our electronic medical record (EMR) operations. This role involves a wide range of responsibilities, including system development, customer support, and clinical and operational engagement with our staff. Responsibilities: Lead the daily operations of our electronic medical record (EMR), ensuring its smooth func

Helpdesk Technician - MAC & PC Experience

eSOZO LLC

Kearny, New Jersey, USA

Full-time

Job Summary: This role is to work on site a few days a week with one of our clients. In addition, you will work in tandem with other eSOZO Technicians for completion of tickets and projects. This will include working directly with client staff and IT Directors. Installs and removes software from computer systems and networks, diagnoses and repairs technical issues, and plans, designs, implements and manages user networks. Is able to troubleshoot and complete Tier 1 and Tier2 level tickets and p

Customer Service And Sales Support Representative

Globe Life AO - Cheryl Shackel

Remote or Winnipeg, Manitoba, Canada

Full-time

Job DescriptionJob DescriptionWe are a facet of the life insurance industry that few people know about. Our mission is to protect every child and serve all working people. The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. Benefits Overview: World Clas

Systems Engineer

Robert Half

New York, New York, USA

Contract

Description We are offering a permanent employment opportunity for a Systems Engineer in the Private Equity industry based in New York. This role involves a strong focus on the management and support of macOS and iOS devices within a Windows-centric infrastructure, utilizing skills in Jamf Pro, Microsoft Intune, and DevOps practices. Responsibilities Engineer solutions for a fleet of macOS and iOS devices, ensuring a seamless user experience. Provide high-level, technical support to executives,

Project Manager/Sr. Consultant

Robert Half

New York, New York, USA

Contract

Description We are offering a contract to permanent employment opportunity for a Project Manager/Sr. Consultant. Based in New York, this role will involve working closely with our Security and IT teams. The successful candidate will be expected to handle a variety of tasks, from processing ad-hoc work to overseeing project plans and budgets. Responsibilities: Facilitate process improvement initiatives within the Security and IT teams Manage ad-hoc work, and help in building a framework for effi

Customer Service Representative (Tech Support) - Remote

MRoads

Remote

Full-time

Hi, Job Title: Customer Service Representative (Tech Support) Location:Remote - (Flexible to work Japan time zone) Job Summary: We are seeking a dedicated and proactive Bilingual Customer Service Representative with a background in tech support to join our team. The ideal candidate will have fluency in both Japanese and Korean and possess a Bachelor's degree. In this role, you will be responsible for providing high-quality customer service, troubleshooting technical issues, and ensuring custome

Software Engineer - Customer Payments Support

Publix

Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp

Associate Vocera System Administrator

Stryker

New York, New York, USA

Full-time

Work Flexibility: Onsite As an Associate Vocera System Administrator, you will support the implementation and administration of Stryker's Vocera Smartbadge solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker's mission- to make healthcare better. This role is onsite at the customer location 5 days a week/day shift