Customer support Jobs in New York

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Customer Software Support Engineer

AgreeYa Solutions

Holmdel, NJ, USA

Full-time

We are looking for Software Support Engineer at Holmdel, NJ (Hybrid). Who has having extensive experience on providing post-sale technical support, software and strong Intrapersonal skills will be preferred. Job Title: Software Support Engineer Location: Holmdel, NJ (Hybrid) Job Descriptions:- Responsibilities: Provide post-sale technical support by working directly with key partners and end users.Diagnose hardware, software and operational issues.Communicate case status internally and externall

IT Support - Law Firm experience

SilverSearch, Inc.

New York, NY, USA

Full-time

Summary: We are seeking a highly motivated IT Support Specialist to assess, triage, research, and resolve incidents, service requests, and information requests spanning application software, hardware componentry, network configuration, and infrastructure. The successful candidate will play a key role in delivering exceptional customer support and maintaining the integrity of our IT systems. Please note the hours are 12-8pm EST Essential Duties and Responsibilities: Analyze, address, and resolve

Email Marketing Manager

Robert Half

Remote or New York, NY, USA

Contract

Description email marketing/ send out emails through email marketing platform Use pardot - Understands email marketing (1 year or 2)- how to manage email lists Developing running email marketing automations- Requirements Pardot Innovation starts with people. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and acc

Database Developer

Robert Half

Teaneck, NJ, USA

Full-time

Description Do you possess a strong set of skills in relational databases? Does designing, building and developing database architecture excite you? If you have a strong command of query writing and an interest in developing systems, Robert Half's new job opening for a Database Developer in the Pharmaceutical field might be the opportunity for you! This Database Developer role is a long-term contract / contract to permanent employment opportunity that is based in the Teaneck, New Jersey area. W

Customer Success Manager / Trainer

Kforce Technology Staffing

New York, NY, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Success Manager/Trainer in Manhattan, NY. Duties Include: * Change Management - Customer Success Manager/Trainer will assist in guiding employees transitioning between retired and modern tools; Provide input on service management project plans to include change management planning and the voice of the customer * Learning Design and Development - Contribute to training plans and sessions based on end-user needs and technology roadm

Senior Django / React Developer

Robert Half

Fort Lee, NJ, USA

Full-time

Description Our client specializes in software development, information technology, cybersecurity, and more. Their commitment to excellence helps organizations optimize workflows and create viable technologies. They're seeking a Senior Django/React Developer with a minimum of 5 years of professional experience or an equivalent skill level to join their Engineering team. As a Sr Django/React Developer, you will contribute to our products' technical design, development, and deployment. Responsib

Engineering Manager I - CSM, Threats Protection

Datadog

New York, NY, USA

Full-time

Cloud Security Management (a.k.a CSM) is one key product from the Datadog security suite. CSM has an agent that runs on customers' infrastructure, and detects suspicious activity (cryptominers, malware, weird updates of packages, unusual activity) in real time to identify potential attacks, and help customers respond to those. The Threats Protection team focuses on building a specific set of features of CSM: Automatically prevent or remediate those attacks. While CSM was launched ~2 years ago,

Systems Engineer

Robert Half

New York, NY, USA

Full-time

Description Consider this immediate opportunity for a talented and detail oriented New York, New York Systems Engineer! Our Systems Engineer hire needs to become a key contributor to the maintenance and optimization of the client's network and wireless infrastructure. This is a permanent opportunity. Interested? Apply today! What you get to do every single day - Take preventive action to safeguard the highest levels of systems and infrastructure availability - Direct and supervise all install

Network Administrator

Robert Half

Union, NJ, USA

Full-time

Description Robert Half has an open Network Administrator position available at a reputable company. If you are a motivated problem solver and passionate about establishing and maintaining a stable network infrastructure, you could succeed in this role. Supporting the business, you will develop, administer and maintain the network infrastructure by making sure the enterprise systems and related components are secure, have integrity, and are highly available. You should be comfortable working w

Digital Project Manager

Robert Half

Woodbridge Township, NJ, USA

Contract

Description Robert Half is seeking a Digital Project Manager with a keen eye for process and compliance, a facility for open communication, and vigilance for meeting deadlines and staying within project budgets. Responsibilities include facilitating project status meetings, developing clear and detailed digital project plans and managing all assigned projects. What you get to do every day - Make effective decisions regarding a project's next steps when presented with multiple options - Set ta

Product Repair Technician - Access Devices

Kforce Technology Staffing

Bethpage, NY, USA

Contract

RESPONSIBILITIES: Kforce has a client in Bethpage, NY that is seeking a Product Repair Technician who will play a crucial role in maintaining the functionality of our mobile ticketing devices. The ideal candidate will possess strategic thinking, strong technical skills, attention to detail, and proficiency in Microsoft Office. Primary Duties and Responsibilities include the following: * Collaborate with the technical support team to troubleshoot and resolve issues * Physically repairing devices

Human Capital Management-New York-Associate-Product Management

Goldman Sachs & Co.

New York, NY, USA

Full-time

HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results.We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm's most valuable asset, ou

Social Media Specialist

Robert Half

Woodbridge Township, NJ, USA

Contract

Description We are seeking a Senior Social Media Strategist to join our dynamic team. The ideal candidate will have a strong background in social media marketing, with a focus on consumer packaged goods (CPG) industries such as beauty, healthcare, skincare, etc. The Senior Social Media Strategist will be responsible for developing and implementing comprehensive social media strategies to enhance brand awareness, engagement, and conversion. Key Responsibilities: Develop and execute innovative so

Security Engineer, Trust & Safety - Internal Trust

Datadog

New York, NY, USA

Full-time

The Team: On Datadog's Trust & Safety team, our customers' security is our core responsibility. Our goal is to give our customers complete confidence that their data is safe and secure. We aim to eliminate the possibility of malicious access while building transparent and honest customer relationships. The foundation of this work is a pragmatic approach to the security controls we build that protect access to customer data. The Job: As one of the first engineers to join a new team focused on

Unified Collaboration Engineer / Webex

Kforce Technology Staffing

New York, NY, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Unified Collaboration Engineer/Webex in New York, NY. Summary: The Unified Collaboration Engineer will be responsible for operations and build out of user facing capabilities in our Webex based UCC environment. The Engineer will focus on broad end user functionality and expanding targeted value add capabilities to a wide variety of business groups. Key Tasks: * Unified Collaboration Engineer will proactively manage and keep collaboration

PeopleSoft Developer

Robert Half

Woodbridge Township, NJ, USA

Contract

Description The primary role of the PeopleSoft Technical Analyst is to assist in the implementations of new affiliates and upgrades or new releases relative to PeopleSoft Financials/Supply Chain and HR/Payroll applications. This person will be viewed as a subject matter expert and will be expected to support integrations with other applications that are interfaced upstream and downstream. He/she will be responsible for identifying issues, debugging and providing necessary customizations to appli

Director - Sales Operations (Pipeline Operations)

Freshworks

New York, NY, USA

Full-time

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable a better

Technical Support Agent

ASR Solutions

Remote

Full-time

Remote Job Title: Technical Support Agent Reports To: Project Manager/Product Owner of Development and Executive Team Location: 100% Remote (with up to 10% travel) Scheduled Hours: 40 per week (with additional hours as required) Type: Full-Time Job Overview Technical Support Agent responsibilities include resolving customer questions or problems that are submitted to our ticketing system regarding the various integrations ASR has built for application platforms. Guiding clients through features

Database Administrator

Robert Half

Tinton Falls, NJ, USA

Full-time

Description Are you looking for a position that will enhance your problem solving abilities? Robert Half currently has an opening for a Database Administrator who loves the challenge of solving problems with multiple layers of complexity. This may be the position for you if you are a skilled problem solver with fine-tuned decision-making abilities. The Database Administrator role is a permanent opportunity and is situated in Tinton Falls, New Jersey. Key responsibilities - Ensure the design

PC Technician

Robert Half

Hempstead, NY, USA

Full-time

Description If you can solve and communicate complex problems for both technical and non-technical users, Robert Half is searching for someone like you to fill a PC Technician role in the Information Technology industry. If you are self-motivated, a problem solver, and interested in a positive, dynamic environment, you could thrive in this role. Come work as a long-term contract / temporary to hire PC Technician in the Hempstead, New York, region. What you get to do every single day - Commun