Deskside Support Representative Jobs in Boston, MA

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Field Technical Support Representative / Level 2

ApTask

•

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred
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Posted 18 days ago | Updated 15 days ago

Lead Product Support Representative

UKG Careers

•

Lowell, Massachusetts, USA

Full-time

Company Overview Here at UKG, our purpose is people . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assist
Posted 7 days ago | Updated 11 hours ago

Technical Support Representative

Complete Staffing Solutions

•

Marlborough, Massachusetts, USA

Contract

ESSENTIAL DUTIES AND RESPONSIBILITIES Answer all customer enquiries concerning operation and configuration of proprietary products Trouble-shooting network problems, including connectivity, wireless LAN access, VPN/broadband and non-reporting issues. Log every interaction into the CRM system. Call escalation to field teams for critical issues. Remote installation/troubleshooting for software and upgrades, data base repair and removal of software viruses. Research technical and software issues to
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Posted 14 hours ago

Google Cloud Platform Support Representative

Bizoforce Inc

•

Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 33 days ago | Updated 28 days ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 18 days ago | Updated 22 hours ago

Desktop Support Analyst

Robert Half

•

Lincoln, Massachusetts, USA

Full-time

Description We are in search of a Desktop Support Analyst to join our team situated in Lincoln, Massachusetts. This role provides the opportunity to work in the telecom industry, focusing on providing first-tier support to our team members. As a Desktop Support Analyst, you will have the chance to work with a range of software and hardware including Citrix Technologies, Dell Technologies, Microsoft, Active Directory, and Mac Computers. This role offers a contract to hire employment opportunity.
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Posted 19 days ago | Updated 11 hours ago

Desktop Support (Waltham, MA Complete onsite)

HCL Global Systems

•

Waltham, Massachusetts, USA

Contract

Job Title-Desktop Support Location - Waltham, MA Complete onsite Client-ust/Wolters Kluwer Mandatory Skill-Lead IT Support Service Desk Ed User computingcreative Support Analyst who will be working with one of the leading FinTech company in the US.The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively
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Posted 17 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 24 days ago | Updated 11 hours ago

IT Security Specialist

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description Cybersecurity team is growing, this is becoming a focus area for JSI They have 4 members on the team now, most sitting in DC. This role can be in their Boston or DC (technically Northern Virginia)office They will be hiring a CISO as well - it's a growing department Day to day includes: Incident monitoring, SIEM monitoring, SIEM tools, escalating security issues, supporting identity access/IAM issues, vulnerability scans, monitoring the queue for issues Security tools they use: Ne
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Posted 20 days ago | Updated 11 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Boston, Massachusetts, USA

Full-time

Job Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and resolution of
Posted 4 days ago | Updated 11 hours ago

Technical Support Engineer

TEKsystems c/o Allegis Group

•

North Reading, Massachusetts, USA

Full-time

Description: This team - working with one of the leading manufacturers in the world as a first line of support of anything that breaks robotics wise in centers globally. Skills: Technical support, Troubleshooting, linux, sql, aws, chat support, application support, Customer service Top Skills Details: Technical support,Troubleshooting,linux,sql,aws,chat support,application support Additional Skills & Qualifications: 3+ years of strong server administration, monitoring, command line familiarizati
Posted 6 days ago | Updated 11 hours ago

Desktop Support Technician.

Pyramid Consulting, Inc.

•

Bedford, Massachusetts, USA

Contract

Immediate need for a talented Desktop Support Technician. This is a 06+ months Contract to hire opportunity with long-term potential and is located in Bedford, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22567 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: Looking for candidate who is an excellent c
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Posted 19 days ago | Updated 6 days ago

Salesforce Admin

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are seeking a Salesforce Administrator to manage and optimize our Salesforce system. They will work closely with sales and development teams to implement sales strategies and maintain the system. Responsibilities: Manage and maintain Salesforce CRM, handling user support requests.Customize Salesforce fields, layouts, reports, and dashboards.Implement and maintain workflows, configurations, user roles, and permission sets.Train users and create relevant materials.Perform regular d
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Posted 6 days ago | Updated 12 hours ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
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Posted 6 days ago | Updated 12 hours ago

Desktop/ IT Support

Aptino

•

Framingham, Massachusetts, USA

Contract

Provide advanced troubleshooting through proven technical expertise Manage the change, incident and problem queue Monitor and review network alerts, network equipment Monitor Servers Provides incident response services such as incident, problem & crisis management that include monitoring, diagnosing, and resolving hardware and/or software issues elevated from the Support Center and other Technical Services groups. Experience managing a large and complex network, experience with MS Exchange, Acti
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Posted 15 days ago | Updated 4 days ago

Service Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User
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Posted 18 days ago | Updated 22 hours ago

Platform Engineer, Workday

Capital One

•

Cambridge, Massachusetts, USA

Full-time

314 Main Street (21020), United States of America, Cambridge, Massachusetts Platform Engineer, Workday Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate ab
Posted 2 days ago | Updated 8 hours ago

Desktop Support

Pyramid Consulting, Inc.

•

Andover, Massachusetts, USA

Contract

Immediate need for a talented Desktop Support. This is a 06+ months Contract opportunity with long-term potential and is located in Andover, MA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22950 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Provides on-site client facing support, including installation, servicing, and repairi
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Posted 15 days ago

Active Directory Architect

Robert Half

•

Boston, Massachusetts, USA

Contract

Description Responsibilities: The Active Directory Engineer will be responsible for managing, monitoring, and troubleshooting Active Directory systems and services Analyze and optimize system performance and troubleshoot Active Directory related issues Develop and implement strategies for improving Active Directory security Collaborate with internal and external stakeholders to ensure the successful implementation of Active Directory solutions Research and evaluate new technologies and products
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Posted 26 days ago | Updated 11 hours ago

US-Manager

Apple, Inc.

•

Boston, Massachusetts, USA

Full-time

Summary Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the A
Posted 4 days ago | Updated 4 hours ago