Job Title: Technical Support Specialist Location - Austin, TX Duration: 3 months Pay Range: $18 - $20 (Note: It is not remote. 50% will be field work) Must Have's: 1+ year working in a desktop support role - Knowledge with Active Directory and scripting on the backend is ideal Ability/willing to travel all over the US to different client sites
A Desktop Support Specialist is responsible for: Providing technical assistance to customers regarding hardware and software applications. Troubleshooting and diagnosing technical issues. Assessing and understanding user needs and recommending technical fixes. Installing new programs and managing updates. Providing on-site or remote technical assistance. Setting up computer hardware systems. Configuring software applications. Updating antivirus software. Addressing user tickets regarding hardwar