Job Description: Responsibilities: Deliver world-class IT support to onsite and remote end users. Independently resolve complex, break/fix issues in person or via telephone. Troubleshoot Windows 10, Microsoft Office 2021; Outlook, Excel, Word, PowerPoint, iOS & Android operating systems, Internet/Intranet, VPN, Multiple Security Applications, SCCM, Workspace One, Scripting, Active Directory, Webex, and Printing. Perform installations, replacements, imaging, upgrades, and other hardware/software
