•Minneapolis, Minnesota, USA
Introduction Commercial & Consumer representatives act under the category of Support as a Service (SaaS) function. They are responsible for on-site installation, maintenance, and repair of high-volume commercial products, such as Lenovo PC and Apple. They may also perform services activities such as Technical Delivery Assessment, installation planning, account management, systems-level problem determination, discontinuance, and relocation of this equipment, and other customized project-based ser