Help Desk Analyst-Bilingual Jobs in Detroit, MI

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Help Desk Analyst I

Robert Half

•

Southfield, Michigan, USA

Contract

Description Robert Half has a great short-term opportunity in Southfield for a Help Desk Analyst I, who will be responsible for providing first-level contact and problem resolution for all users with hardware, software, and application problems. This role is crucial in maintaining smooth operations and ensuring high levels of user satisfaction. Apply Today! Responsibilities: Serve as the first point of contact for users experiencing hardware, software, and application problems Troubleshoot and
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Posted 13 days ago | Updated 1 hour ago

Bilingual Service Desk Analyst

TriCom Technical Services

•

Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
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Posted 1 day ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick