Help Desk Manager Jobs in New York

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Help Desk Manager / Project Manager

LaSalle Network

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New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib
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Posted 27 days ago | Updated 13 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 60+ days ago | Updated 10 hours ago

IT Support Specialist || Technical Support || HelpDesk with Child Welfare exp.

System Edge (USA) L.L.C.

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New York, New York, USA

Third Party, Contract

Note: We are the direct prime vendors with the State Of New York. Job Title: IT Support Specialist || Technical Support || HelpDesk with Child Welfare exp. Job ID: HBITS-06-14155 Location: Adam Clayton Powell State Office Building, 163 W 125th Street, 2nd Floor, Room 209, New York, NY 10027 (Onsite) Duration: 30 months Client / Dept.: New York State OCFS Only 5+ Years candidate needed for submissions. Required Documents: Stamped VISA Copy, Passport COPY, DL Copy/ State ID, Bachelor Degree copy &
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Posted 1 day ago | Updated 1 day ago

Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

Ethires LLC

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New York, New York, USA

Contract

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:
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Posted 6 days ago

BANK HELP DESK SUPPORT

Conquest Technical Associates, LLC

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New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE LOCAL CANDIDATES TO NY / NJ ONLY SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2
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Posted 1 day ago

Tier 1 Help Desk Support

INSPYR Solutions

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Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati
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Posted 8 days ago | Updated 7 hours ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 12 days ago | Updated moments ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 51 days ago | Updated moments ago

IT Helpdesk Support

Idexcel Inc.

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Ridgefield Park, New Jersey, USA

Contract

Job Title: IT Helpdesk SupportLocation: Ridgefield Park, NJ Duration: Long term JD9AM- 6PM EST /PST Hours(Day 1 onsite)Support PC or other computing device deployment, administration and support, printer maintenance, technical support of moves, add and changes; application troubleshooting and support of office productivity tools such as Microsoft Word, PowerPoint, Excel, Adobe Acrobat, and other Client applications.Will have experience in hardware and software installation, troubleshooting and
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Posted 60+ days ago | Updated 17 hours ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 15 days ago | Updated 5 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated moments ago

Helpdesk / Desktop Support

Attractivate LLC

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Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System
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Posted 9 days ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 2 days ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 12 days ago | Updated moments ago

GIS Help Desk

Refulgent Technologies Inc.

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Remote

Contract

Looking for a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skill
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Posted 18 hours ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 2 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 2 days ago | Updated 1 day ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 35 days ago | Updated moments ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 10 days ago | Updated moments ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 10 days ago | Updated moments ago