Help Desk Support Representative Jobs

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Help Desk & AV Support + Legal - Hybrid in L.A.

iSpace, Inc

Los Angeles, California, USA

Full-time

24-00093 Help Desk & AV Support + Legal Downtown Los Angeles 90017 - HYBRID (4 days onsite + 1 day remote) Full Time Hours: 9 am - 6 pmno exceptions! This person will provide Tier 1 and Tier 2 Help Desk Support, including conference room AV and PC Support for a well-established legal firm in Downtown Los Angeles. 70% of this job will be Help Desk phone support work. Required Experience and Skills: Experience providing Tier 1 and Tier 2 Help Desk support via phoneExperience with iManage for Do

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol

User Support Help Desk-Local Candidates Only

Nexgen Technologies

Lakewood, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

San Francisco, California, USA

Contract

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

Lansing, Michigan, USA

Full-time

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise

Help Desk Support Technician

TEKsystems c/o Allegis Group

Olathe, Kansas, USA

Full-time

Description: Client is looking for a help desk support technician to add to their service desk. The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk level. Ideal candidates will need to have experience with diagnosing, trouble-shooting and documenting issues related to password resets, software & hardware, Active Directory and MS Office 365. Since the

Helpdesk Support Advisor

Net2Source Inc.

Kansas, USA

Contract

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. If you are interested, please reply with be

Help Desk Support Technician

TEKsystems c/o Allegis Group

Olathe, Kansas, USA

Full-time

Description: Client is looking for a help desk support technician to add to their service desk. The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk level. Ideal candidates will need to have experience with diagnosing, trouble-shooting and documenting issues related to password resets, software & hardware, Active Directory and MS Office 365. Since the

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia, USA

Full-time

Req ID: 30967 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak

Help Desk Support

Randstad Digital

Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications

Help Desk Support

Randstad Digital

Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications

Desktop/HelpDesk Support

Knowledge Builders Inc

Albany, New York, USA

Contract

1. 60 Months of Experience installing/troubleshooting PCs and Printers.2. 60 Months of Experience installing/troubleshooting servers.3. 12 Months of Experience installing/troubleshooting VOIP phones.4. 60 Months of Experience installing/troubleshooting data communications equipment.5. 60 Months of Experience conducting technical site surveys.6. 60 Months of Experience data cable installation/troubleshooting.7. 36 Months of Experience conducting inventory control.8. 36 Months of Experience in des

Desktop/ Helpdesk Support

Knowledge Builders Inc

Binghamton, New York, USA

Contract

1. 60 Months of Experience installing/troubleshooting PCs and Printers.2. 60 Months of Experience installing/troubleshooting servers.3. 12 Months of Experience installing/troubleshooting VOIP phones.4. 60 Months of Experience installing/troubleshooting data communications equipment.5. 60 Months of Experience conducting technical site surveys.6. 60 Months of Experience data cable installation/troubleshooting.7. 36 Months of Experience conducting inventory control.8. 36 Months of Experience in des

Help Desk Support

Blue Ocean Ventures

Columbus, Ohio, USA

Contract

Role: Help Desk Support Location: Columbus, OH (Day 1 onsite) Need Only Local Job/Skill requirement: Experience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.

Tehnical Support Representative

Collabera LLC

San Diego, California, USA

Contract

Pay range : $25 to $29 The role involves providing best-in-class support for the platform to ensure a positive customer experience. Log cases on the IT Service Desk and maintain details of software/hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems, and providing product information via case, phone, or e-mail. Represent peers in Global Forums in Transfer of Information (TOI) and other training sessions. Perform initial triage of

IT Helpdesk Support / Desktop Support

Talent Group

Madison, Wisconsin, USA

Contract

Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.Requires at least 3 years of experience in the field.Familiar with a variety of the field's concepts, practices, and procedures.Relies on extensive experience and jud

Help Desk Support

Xylo Technologies, Inc.

Madison, Wisconsin, USA

Contract

Client: State of WisconsinJob Title: Help Desk Support Due: 4/30/2024 at 4:00 PM CST.Duration: Until 6/30/24 with possibility of extensionInterview Process: one Teams interview, two max. Video and Audio on.Onsite or Remote: Must be WI resident or willing to relocate at candidate's expense. Candidates will be required to be onsite 50% of the time. Rotating week on-site, week remote. On boarding will be on-site 2-3 weeks depending on experience.Additional details: Candidates must be able to lift c

Help Desk Support

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Support

Information Resource Group, Inc.

Madison, Wisconsin, USA

Contract, Third Party

Role: Help Desk Support Location: Madison, WI Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the

Customer Support Representative

Collabera LLC

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CA Pay Range: $25/hr. - $29/hr. Responsibilities: Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient manner. Required Skills: Perform initial triage of customer cases with documented solutions and/or workarounds