Help Desk Support Representative Jobs in Austin, TX

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Help Desk Support Coordinator

GovCIO

•

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 34 days ago | Updated 11 hours ago

Product Support Analyst 3 (Required local cand from Texas & Prefer Public Sector/Health Care exp)

TexcelVision Inc.

•

Austin, Texas, USA

Contract, Third Party

Respond by : 11/04/24 Rate: DOE Type: Contract Please respond with resume and 3 references preferably supervisor (name, title, company, email, phone number) Background Check will be performed if a candidate is selected for placement and will have to be passed' Work Mode: Position will be remote. Program will allow candidates who are within the state (Any location within the Texas). Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Con
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Posted 2 days ago | Updated 13 hours ago

Customer Support Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Position: CSR Location: Remote Manager Job Responsibilities: Experience handling contact center; preferably healthcare Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives.Leading team meetings, asking questions to better understand the calls representatives are receiving
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Posted 27 days ago

Telecom Support Services Representative

CREXENDO, INC

•

Remote or Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionCompany Background: Crexendo Inc., is a full-service cloud solutions provider that delivers critical voice and data technology infrastructure services to the start-up, SMB and small enterprise markets. Crexendo is comprised of industry-leading engineering, sales, marketing and support professionals that combine left-brain logic with right-brain creativity to design, build and deliver world-class cloud services that drive business productivity. Why Us: We offer 401K
Posted 17 days ago | Updated 9 hours ago

On-Site IT Support Specialist

Robo-Computers Made Easy

•

Austin, Texas, USA

Full-time

Job DescriptionJob Description About ROBO:ROBO is a fast-growing IT managed service provider (MSP). We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you-re looking for a chance to grow and thrive on technical challenges to solve, we-re your dream come true. ROBO Culture:ROBO is founded on its 6 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, Adapt and Overcome, A positiv
Posted 10 days ago | Updated 11 hours ago

Helpdesk Administrator

BuildASign

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionBuildASign aims to make it easy and affordable for people to share their message or tell their story with custom and personalized products. We relentlessly innovate and improve to provide customers with exceptional value and an experience that fosters a long-lasting relationship. The Austin, Texas-based organization has grown since the company s inception in 2005 to include more than 400 employees. BuildASign also operates EasyCanvasPrints.com and AlliedShirts.com.
Posted 14 days ago | Updated 10 hours ago

IT Help Desk Technician

Epiphany Dermatology

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as an IT Help Desk Technician to accomplish this mission. With ambitions to increase our reach over the n
Posted 9 days ago | Updated 9 hours ago

Sr. Helpdesk Administrator

BuildASign

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionBuildASign aims to make it easy and affordable for people to share their message or tell their story with custom and personalized products. We relentlessly innovate and improve to provide customers with exceptional value and an experience that fosters a long-lasting relationship. The Austin, Texas-based organization has grown since the company s inception in 2005 to include more than 400 employees. BuildASign also operates EasyCanvasPrints.com and AlliedShirts.com.
Posted 14 days ago | Updated 10 hours ago

Audio Visual Tier II Support Field Technician

EOS

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and a
Posted 19 days ago | Updated 9 hours ago

Product Support Analyst 2

PROLIM Global Corporation

•

Austin, Texas, USA

Contract

DESCRIPTION OF SERVICESEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with
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Posted 2 days ago | Updated 1 day ago

Computer Technician

Unisys

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionThe Field Engineer 3 performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. Is directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Appli
Posted 10 hours ago

IT Technician Level 2

Estaff LLC

•

Bastrop, Texas, USA

Full-time

Our client, an IT managed services provider (MSP), focused on serving the technology needs of small to medium size businesses in the Austin-San Marcos Metro Area with offices located in Bastrop, TX and New Braunfels, TX is seeking an enthusiastic IT Technician Level 2 to work with a motivated team of technicians to manage and maintain the IT networks of many businesses throughout the east and south Austin areas. You must be able to perform on-site work at the clients sites as well as work from
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Posted 14 days ago | Updated 3 days ago

IT Service Support Technician

Stradiant

•

Austin, Texas, USA

Full-time

Job DescriptionJob Description The Stradiant Story At Stradiant, we thrive on connecting technology and business for our clients. We are seeking a Service Support Technician to join our growing team. We help small businesses manage their cyber security risk and provide them with the best technology and systems to help them grow. Our company is financially strong. We are committed to our clients, our team and to the growth of our business. Stradiant was founded in 2007 to help small businesses in
Posted 15 days ago | Updated 11 hours ago

PC Configuration and Installation Technician

Eco-Life Employment Group

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionLocation: Austin, TX (Onsite) Hours: Monday - Friday 8:00 am - 5:00 pm (30 min lunch) (must be available on-call) Type: Temp-to-Hire Positions: 5 REQUIREMENTS: Cisco Unified Call Manager, Troubleshooting, Customer Service, Help Desk Our client is looking for service desk professionals with advanced technical troubleshooting skills, proven customer service expertise, and at least three years of experience in a fast-paced IT helpdesk environment with the ability to
Posted 7 days ago | Updated 9 hours ago

Support Engineer I

NetworkElites

•

Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionSpecific responsibilities include: Answer incoming calls, emails, and chat messages in a timely and professional manner.Actively listen to customer issues and questions, ensuring a clear understanding of their needs.Troubleshoot and resolve basic technical issues related to systems, networks, and applications.Provide exceptional customer service by addressing client inquiries and concerns.Provide onsite support to clients for issues that require physical presence.Re
Posted 27 days ago | Updated 11 hours ago

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

•

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and
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Posted 2 days ago | Updated 1 day ago

Hospitality OPERA Cloud Help Desk Associate - Austin, TX; Columbia, MD or Orlando, FL

Oracle Corporation

•

Austin, Texas, USA

Full-time

Job Description Hospitality OPERA Cloud Help Desk Associate Location: On-site position based in Austin, TX; Orlando, FL or Columbia, MD It is a full-time job requiring availability 24 hours a day, including weekends and holidays. Shifts are assigned based on workforce need at the time of hire, most of which fall between 7am and 11pm ET Monday-Sunday. Note: Visa sponsorship is not available for this position Overview We at Oracle are looking for inventive individuals with a passion for inno
Posted 43 days ago | Updated 2 days ago

Applied Epic Application Support Analyst

Eclaro

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Remote

Contract

P&C Applications Support Analyst Preferred Candidate's location: Oregon, Washington, Nevada or Arizona Be part of the Financial Services Industry. ECLARO is looking for an Applied Epic - Applications Support Analyst for our client in Aliso Viejo, CA. ECLARO s client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you re up to the challenge, then take a chance at this rewarding opportunity! Position Overview:This position would provide support delivery for
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Posted 29 days ago

Help Desk Analyst

Allied Consultants, Inc.

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Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi
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Posted 2 days ago

Help Desk Support

Prairie Consulting Services, Inc

•

Remote

Contract

This position is a Monday - Friday shift of 10:00 am CST to 7 pm CST $20.00 an hour on a w-2 Ideally a Contract to Hire based on Performance This position is 100% remote Must have experience with MS Office, Windows, Active Directory, ServiceNow or another ticketing system Looking for 1+ years of experience POSITION SUMMARY: A Service Desk Contractor provides first-level end-user support and incident diagnosis for the clients applications, endpoints, and infrastructure. A Service Desk Contractor
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Posted 60+ days ago | Updated 1 day ago