Help Desk Support Representative Jobs in Austin, TX

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Google Cloud Platform Support Representative

Bizoforce Inc

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Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 20 days ago | Updated 15 days ago

CAPPS Financials Technical Support Specialist

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2026732 Job Description: Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls, and meetings. Will also serve as CAPPS Level 1 Support (submit tickets to CPA) and provide CAPPS expertise as needed for business process development, testing, & training. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirem
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Posted 12 days ago | Updated 6 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Required Skills: 2+ years of helpdesk support experienceExperience supporting Windows OSExperience remote troubleshooting hardware equipment (i.e. PC's, Printers, etc.)Experience with Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and incoming tickets. While supporting daily IT related tasks and projects, technician will also have opportunities to grow technical skills by learning new technologies t
Posted 1 day ago | Updated 2 hours ago

Lab Support Engineer

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2028947 Job Description: Title: Lab Support Engineer Location: Austin, TX Contract Length: Long Term Ongoing Contract Pay Rate: $30-40/HR Lab Support Engineer will work onsite in a lab environment. ENGINEERING SERVICES RELATED TO: System builds to specifications and system teardowns.Online First Article (OFA) builds and setup/teardowns.Customer Image Validation, Media Restore, and Image Capture.Hardware Library check ins/outs.Project work related to Automation and Business Transformation,
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Posted 4 days ago | Updated 6 hours ago

Field Service Technician

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th
Posted 23 days ago | Updated 2 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 13 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Description: Note: Manager likes to see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All candidates coming onboard with have to do phone as well as chat support. Shift: Candidates will work onsite starting day one, but will be able to work remotely on Friday's. Aft
Posted 14 hours ago | Updated 2 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Austin, Texas, USA

Full-time

Description: Locations: 2 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Katherine Cressler, Sidhant Sharad, Jurcemeo Triplett, Vincent Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea. Note: Manager likes to see candidate
Posted 14 hours ago | Updated 2 hours ago

ASG Service Desk Analyst

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl
Posted 2 hours ago

ASG Service Desk Analyst II

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a si
Posted 2 hours ago

WW Retail Online Production Support Manager

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Posted 26 days ago | Updated 2 hours ago

IT support Specialist

Inabia Software & Consulting Inc.

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Remote

Full-time

REQUIRED/EXPECTED: Bachelor s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and interpersonal skills required.Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.Must demonstrate the ability to operate effectively within a complex, dynamic environment. Demonstrate the ability to perform testing, implementation, an
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Posted 1 day ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 33 days ago | Updated 12 hours ago

Service Desk Analyst II

Dolphin Solutions Inc

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Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
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Posted 2 days ago | Updated 8 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 5 days ago | Updated 6 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 20 days ago | Updated 12 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 27 days ago | Updated 2 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 29 days ago | Updated 28 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst for our client based in Appleton, Wisconsin, this role involves providing support to end users, coordinating with the internal team, escalating technical issues, and prioritizing customer service. Responsibilities: Provide phone support to end users, focusing on Level 1 technical issues Collaborate with the internal team to ensure smooth resolution of technical concerns Escalate tickets or customer conc
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Posted 2 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 35 days ago | Updated 1 hour ago