Help Desk Support Jobs in District of Columbia

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Helpdesk Support Section Lead

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op
Posted 11 days ago | Updated 2 hours ago

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and
Posted 17 days ago | Updated 2 hours ago

Help Desk/Support Specialist

Nightwing

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Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 4 hours ago

Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 1 day ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 1 day ago | Updated 2 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 4 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 53 days ago | Updated 2 days ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 4 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 4 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 8 days ago | Updated 4 hours ago

IT Specialist / Help Desk Support

QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Specialist / Help Desk Support (Top Secret Clearance) Washington, DC MUST: Top Secret Clearance required Experienced IT Specialist Must have outstanding IT technical skills as well as customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Provide information and direction to users on how to gain access to IT services. Recei
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Posted 60+ days ago | Updated 5 days ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

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Remote

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 3 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
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Posted 2 days ago | Updated 5 hours ago

Software Engineer

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking an experienced Software Engineer to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This position is remote, however must be able to go to the Pentagon as required. Local to DC preferred. Duties & Responsibilities Support senior engineers in design, coding, testing, and documentation of PAM applications. Assist with software enhancement requests and bug fixes. Participate in system testing, updates, and he
Posted 24 days ago | Updated 2 hours ago

Helpdesk Intake Technician

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Intake Technician will support end users for the ANGRC IT Help Desk Support Services. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified direct
Posted 3 days ago | Updated 2 hours ago

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

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Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer (PIPELINE POSITION) to work in Washington, DC. We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development:Collaborate with cross-functional teams using the Kanban
Posted 7 days ago | Updated 4 hours ago

Helpdesk Technician

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a
Posted 1 day ago | Updated 2 hours ago

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunit
Posted 4 days ago | Updated 20 hours ago

Help Desk Specialist I

NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 9 days ago | Updated 4 hours ago

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity
Posted 4 days ago | Updated 20 hours ago