Help Desk Jobs in 21157

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Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 43 days ago | Updated 3 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 1 day ago | Updated 6 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 22 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 9 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 43 days ago | Updated 9 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 7 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 13 hours ago | Updated 1 hour ago

Help Desk Manager

Robert Half

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Remote or Deerfield, Illinois, USA

Full-time

Description We are in search of a Help Desk Manager to be based in Glenview, Illinois. The role is within the IT consulting space, providing an opportunity to bring your skills in Microsoft 365, Windows, Database, EO/IR systems, Microsoft, Networking, and Active Directory to our team. This role is a permanent position, offering the chance to play a crucial part in our company's continued growth and success. Responsibilities: Manage and coordinate the help desk team to ensure optimum customer ser
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Posted 13 hours ago | Updated 1 hour ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 2 days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 13 days ago | Updated 17 hours ago

Network/Systems Engineer

Govcio LLC

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Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern autom
Posted 6 days ago | Updated 11 hours ago

Network/Systems Engineer

Govcio LLC

•

Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern auto
Posted 6 days ago | Updated 1 hour ago

Network/Systems Engineer

GovCIO

•

Hanover, Maryland, USA

Full-time

Overview GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automa
Posted 6 days ago | Updated 1 hour ago

Computer Support Specialist

SAIC

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Baltimore, Maryland, USA

Full-time

Job ID: 2405897 Location: BALTIMORE, MD, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Baltimore, MD. **Normal work h
Posted 1 day ago | Updated 2 hours ago

Systems Administrator (DevOps), Adv

Peraton

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Columbia, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 1 day ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated moments ago

Senior Systems Administrator-Hybrid

GovCIO

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Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Sr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days per week as needed. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automat
Posted 60+ days ago | Updated 1 hour ago

Jr Systems Administrator-Hybrid

GovCIO

•

Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Jr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to
Posted 60+ days ago | Updated 1 hour ago

Systems Information Manager - SME- Hybrid

GovCIO

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Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Systems Information Subject Matter Expert to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools
Posted 60+ days ago | Updated 1 hour ago

Systems Administrator - Clearance Required

Lockheed Martin

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Hanover, Maryland, USA

Full-time

Job ID: 663067BR Date posted: Mar. 14, 2024 Program: IL Description:This position is participating in our External Referral Program. If you know somebody who may be a fit, click here to submit a referral. If your referral is hired, you'll receive a $3,000 payment! code-extrefer At Lockheed Martin Rotary and Mission Systems, Cyber & Intelligence, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and forward-thinking thinking, every
Posted 7 days ago | Updated 1 day ago