Help Desk Jobs in Massachusetts

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IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Service Desk Analyst

GavinHeath, LLC

Westwood, Massachusetts, USA

Contract

Service Desk Analyst Westwood, MA 22/h Contract 4 days onsite, 1 remote GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. Th

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh

Credit Card Depot Technician

Express Employment Professionals

Norwood, Massachusetts, USA

Full-time

We are seeking Credit Card Depot Technicians to join our partnering client's team in Norwood, MA. This position is a cross-functional position between office and warehouse. Must have software configuration experience preferred - IT Maintenance Pre-Screening questions must be answered for consideration Schedule: 8am - 4:30pm (Mon - Fri) Pay Rate: $19 - $20/hr based on experience Resonsibilities: Track device inventoryAssist in resolution of customer ticketsPackaging and provisioning of the cre

HRIS Support

Advantage Technical

Cambridge, Massachusetts, USA

Full-time

HR Shared Services or HR Operations. In this role, you'll be the go-to resource for troubleshooting HR system-related issues, helping employees navigate our platforms, and ensuring smooth ticket resolution through tools like ServiceNow or SuccessFactors. What You'll Do: Respond to HR system-related helpdesk tickets and provide timely, high-quality support Troubleshoot technical issues and escalate complex problems to the appropriate teams Monitor and manage ticket queues within platforms such a

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t

IT Support Specialist

Connexion Systems & Engineering

Waltham, Massachusetts, USA

Full-time

IT Support Specialist - PERM Location: Boston, Chelsea, and Ashland (visiting clients in these areas routinely) **Ideal candidate will be within a 30 minute drive of these locations for customer visits* Direct Hire position Additional details: The position will serve as onsite support in the customer setting; and, when not performing a visit the resource will be assigned tickets associated with remote-support on the helpdesk.Primary area of visits will be in Boston, Chelsea, and Ashland, MA

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Principal Engineer, Design For Test

Marvell Semiconductor Inc.

Westborough, Massachusetts, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

SAP FM Analyst

Sagatianz Inc

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma

Senior Principal Engineer, Architecture ASIC / System

Marvell Semiconductor Inc.

Westborough, Massachusetts, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

SAP Analyst FM

Hirekeyz

Remote

Contract

Role: SAP Analyst FM Location: Remote Duration: Long Term Contract Job Summary: The Senior FM Consultant provides expert level business process guidance on the Navy ERP s SAP requirements and design. They design and configure business processes in SAP FM to automate the management and external reporting of general ledger, accounts receivable, accounts payable, and cash management; manage posting periods and period end closing; and to enable open and integrated data flow between financial accoun