Help Desk Jobs in Owings Mills, MD

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Helpdesk Analyst

TEKsystems c/o Allegis Group

Baltimore, Maryland, USA

Full-time

Our client is hiring a Helpdesk technician to work onsite in Baltimore, MD. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not solve over the phone

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Description: Our client is looking to hire a Tier 2 Technician. This person will be responsible for taking tier1 and escalated tickets from the Tier I analysts. This issues will vary but will require more technical knowledge around server related issues: server configurations, remote desktop issues and some virtualization issues as well (they will learn more about this) There will be some basic networking issues in there as well so being able to understand that will be critical. This person must

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT Provide technical support and

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr

Service Desk Analyst

TEKsystems c/o Allegis Group

Baltimore, Maryland, USA

Full-time

Description: This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of client's end user facing technology. Employees in this role create and manage access to networks, systems, and applications by creating or removing end user accounts, rights, and permissions. Service Desk Analyst

System Administrator I

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the es

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Desktop Support

TEKsystems c/o Allegis Group

Baltimore, Maryland, USA

Full-time

Description: Our client is seeking to hire a Sr. Desktop Support Analyst to help support the firm's move to the VDI. This person will be responsible for helping walk users through post deployment support issues. They will also be responsible for assisting with other tickets that this team receives relating to more general IT support. This person must have some sort of experience working with Virtual Machines- Thin Clients, Job Duties: -Provide excellent customer service and problem resolution f

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Intelligence Analyst 3

HII Mission Technologies

Fort Meade, Maryland, USA

Full-time

Requisition Number: 18627 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $87,760.00 - $115,000.00 Security Clearance: TS/SCI with Poly Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution -

Intelligence Analyst 1

HII Mission Technologies

Fort Meade, Maryland, USA

Full-time

Requisition Number: 18626 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $59,337.00 - $90,000.00 Security Clearance: TS/SCI with Poly Level of Experience: Entry Level Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evol

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Information Systems Fulltime Supervisor

Six Flags America

Bowie, Maryland, USA

Full-time

Job Summary: The IS Supervisor role is to oversee the daily operational functions of the Information Systems Department for the assigned Six Flags properties. The position is to execute and support on-going corporate directives as well as lead any Information Systems team members and/or site-specific third-party consultants to maintain operations. The IS Supervisor is responsible for assisting in the maintenance of IS systems at Six Flags America, both in park and back-office areas. Provide st

Network/Systems Engineer

Govcio LLC

Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern autom

Network/Systems Engineer

GovCIO

Hanover, Maryland, USA

Full-time

Overview GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automa