Help desk Jobs in Washington, DC

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Help Desk Technician II

General Dynamics Information Technology

•

Chantilly, Virginia, USA

Full-time

Help Desk Technician II Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician joining our team to support
Posted 4 days ago | Updated 3 hours ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 3 days ago | Updated 2 days ago

Help Desk Technician - TS/SCI with Polygraph

General Dynamics Information Technology

•

Chantilly, Virginia, USA

Full-time

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into o
Posted 17 days ago | Updated 3 hours ago

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

•

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 25 days ago

Helpdesk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 3 days ago | Updated 2 days ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

•

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 60+ days ago | Updated 1 hour ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 46 days ago | Updated 5 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 10 days ago

Help Desk Analyst

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 3 hours ago

Helpdesk Specialist Journeyman

CSZNet, Inc

•

Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only locals to DC, MD, VA Helpdesk Specialist Journeyman (731803) Washington, DC 12 Months + DescriptionThe candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to securit
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Posted 12 days ago

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 3 hours ago

Helpdesk Support Specialist

Innova Solutions, Inc

•

Reston, Virginia, USA

Full-time

Innova Solutions is immediately hiring for a Helpdesk Support Specialist I Position Type: Full Time Contract Duration: 4 Months with possible extension Location: Reston, VA, Onsite As a Helpdesk Support Specialist I, you will: Follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop.Spend the 15-mins guiding the user over the phone with the remote setup of their new laptop.Ensure the product i
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Posted 3 days ago

Helpdesk Specialist Journeyman with Min 6-10yrs exp in installing and configuring system hardware/software in an enterprise environment(Webcam Interview)(100% ONSITE)

Advanced American Technologies, Inc

•

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk Specialist Journeyman (Min 6-10 Yrs. Exp) 100% ONSITE (Webcam Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 7-19 Months+ Work Address: Washington DC 20003 Immediate interviews (Webcam Interview) Please Note this position is 100% ONSITE candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC..
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Posted 60+ days ago | Updated 1 day ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 24 days ago | Updated 16 days ago

Operations Lead

Amentum

•

Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities The Operations Lead shall provide oversight of Operations activity that provides support to approximately 24 different countries as well as several forward deployed teams.The Operations Lead shall work directly with Contractor management and the Sponsor to identify operational requirements and independently assess the need and identify and develop solutions.Supervise and continually enhance the Continuous Support Pro
Posted 16 days ago | Updated 2 hours ago

Corporate Help Desk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg
Posted 2 days ago | Updated 1 day ago

Systems Administrator

CDW

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Washington, District of Columbia, USA

Full-time

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Posted 4 days ago | Updated 3 hours ago

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

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Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr
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Posted 11 days ago | Updated 2 days ago

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi
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Posted 2 days ago

Senior Application Trainer / Service Desk Technician

GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position w
Posted 3 days ago | Updated 3 hours ago