Help Desk Jobs in 21705

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1 - 20 of 73 Jobs

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 56 days ago | Updated 7 days ago

Help Desk Support II

Odesus

•

Remote or Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK; Local candidates preferred.MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalatio
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Posted 2 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 14 days ago | Updated 6 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 13 days ago | Updated 5 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 20 days ago | Updated 1 hour ago

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

•

Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr
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Posted 9 hours ago | Updated 6 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 26 days ago | Updated 12 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 13 hours ago

Application Support Analyst - Global Team

Marriott International

•

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,
Posted 6 days ago | Updated 1 hour ago

Customer Technical Specialist

Peraton

•

Sterling, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 14 days ago | Updated 14 days ago

IT Infrastructure Analyst

Marriott International

•

Remote or Frederick, Maryland, USA

Full-time

Job Number 24045862 Job Category Information Technology Location Frederick Data Center, 7300 Crestwood Blvd, Frederick, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This position is responsible for the primary support, maintenance and system availability of the z/TPF mainframe platform which runs business critical Production, Test and Development application systems within this environment. Responsible for line m
Posted 36 days ago | Updated 1 hour ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 13 days ago | Updated 6 days ago

Cloud Service Lead

Booz Allen Hamilton

•

Ashburn, Virginia, USA

Full-time

Job Number: R0191830 Cloud Service Lead The Opportunity: You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by supporting the homeland security mission. As a leader on our team, you'll oversee the delivery of the most advanc
Posted 46 days ago | Updated 5 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gatewaysSupports the VA NOC by providing Tier II network engineering supportRespond to Help Desk escalations via phone call, email, or the VA's ticketing system.Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.Maintain evolving corporate know
Posted 8 days ago | Updated moments ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gatewaysSupports the VA NOC by providing Tier II network engineering supportRespond to Help Desk escalations via phone call, email, or the VA's ticketing system.Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.Maintain evolving corp
Posted 8 days ago | Updated moments ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpor
Posted 6 days ago | Updated 3 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvi
Posted 6 days ago | Updated 3 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvin
Posted 9 days ago | Updated 1 hour ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpora
Posted 9 days ago | Updated 1 hour ago

Network/Systems Engineer 1 (Network Edge Operations)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview We are looking for a Network Engineer to work 3rd shift Wednesday - Saturday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporat
Posted 28 days ago | Updated 1 hour ago