Help Desk Jobs in 21705

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Help Desk Analyst (Tier 1)

Leidos

•

Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to aid an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Privat
Posted 1 day ago | Updated 6 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 51 days ago | Updated 3 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 9 days ago | Updated 6 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 8 days ago | Updated 13 hours ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 51 days ago | Updated 17 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 15 days ago | Updated 10 hours ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 4 days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 21 days ago | Updated 21 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 18 hours ago

Technology & Security Consultant III

AECOM Corp. - Worldwide

•

Germantown, Maryland, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 15 days ago | Updated 10 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvi
Posted 1 day ago | Updated 6 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvin
Posted 4 days ago | Updated 10 hours ago

Customer Technical Specialist

Peraton

•

Sterling, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 9 days ago | Updated 9 days ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Wednesday - Saturday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Wednesday - Saturday Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporate knowledge including i
Posted 1 day ago | Updated 6 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpor
Posted 1 day ago | Updated 6 hours ago

Supervisory IT Cybersecurity Specialist (PLCYPLN/INFOSEC), GS-2210-14

USAJOBS

•

Kearneysville, West Virginia, USA

Full-time

Duties You will serve as Supervisory IT Cybersecurity Specialist (PLCYPLN/INFOSEC) and be responsible for collaborating closely with key stakeholders throughout the project management community and review project processes and procedures for improvement and alignment of command priorities. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Developing methods to monitor and measure risk, compliance, and assurance efforts. Evaluatin
Posted 3 days ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Wednesday - Saturday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 3rd Shift Wednesday - Saturday Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporate knowledge including in
Posted 4 days ago | Updated 10 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpora
Posted 4 days ago | Updated 10 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
Easy Apply
Posted 8 days ago | Updated 1 day ago

Network/Systems Engineer 1 (Network Edge Operations)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview We are looking for a Network Engineer to work 3rd shift Wednesday - Saturday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporat
Posted 23 days ago | Updated 10 hours ago