Help Desk Support Specialist Jobs in 20166

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Intermediate Help Desk Support Specialist

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 13 days ago | Updated 11 hours ago

Associate Help Desk Support Specialist

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 13 days ago | Updated 11 hours ago

Senior Help Desk Support Specialist

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 10 days ago | Updated 11 hours ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 12 hours ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 22 days ago | Updated 11 hours ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 20 days ago | Updated 9 hours ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 15 days ago | Updated 12 hours ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

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Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted moments ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
Easy Apply
Posted 11 days ago | Updated 13 hours ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
Easy Apply
Posted 11 days ago | Updated 13 hours ago

IT Helpdesk Support

Kforce Technology Staffing

•

Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p
Posted 4 days ago | Updated 1 hour ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

•

Arlington, Virginia, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program i
Posted 6 days ago | Updated 3 hours ago

Mid-level Help Desk Support Technician

Chenega MIOS

•

Washington, District of Columbia, USA

Full-time

Req ID: 30967 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 9 hours ago

Mid-level Help Desk Support Technician

Chenega MIOS

•

Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 9 days ago | Updated 9 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

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Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
Easy Apply
Posted 1 day ago

Helpdesk Specialist

Kavyos Consulting Inc

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Washington, District of Columbia, USA

Full-time

Required Skills Working knowledge of Windows 10Working knowledge of Microsoft OfficeWorking knowledge of any Ticketing System, Dell Laptops, VoIP PhonesFamiliar with software deployment technologiesAbility to use Office 365 and Sharepoint proficiently and to teach it to new usersAbility to diagnose and troubleshoot issues with BitLocker Encryption on laptopsUnderstanding of conference room audio-visual systems, desktop hardware and software, and technical troubleshooting steps.Understanding of
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Posted 3 days ago

Onsite Senior Help Desk Specialist

Kavyos Consulting Inc

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Washington, District of Columbia, USA

Contract

Duties and Responsibilities In charge of the help desk tier 1 schedule that ensures onsite help desk operations and correct assignment of work to help desk technicians (help desk and audio/visuals tech)Aspire to provide exceptional customer support in every single interactionAssist users in a service desk setting by troubleshooting and resolving issuesRespond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC hardware / Audio visu
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Posted 4 days ago

Product Support Specialist

CGI

•

Fairfax, Virginia, USA

Full-time

Product Support Specialist Position Description CGI Federal is seeking a Product Support Specialist to provide technical assistance and guidance to customers, troubleshoot issues, ensure satisfaction, and contribute to process improvement. Your future duties and responsibilities Reports to the DevOps Manager and oversees data center operations and production availability. Manages a diverse team across four areas: Help Desk, Systems Administration, Database Engineering, and Software Deployment,
Posted 48 days ago | Updated 1 hour ago

Web Support Specialist - Fully Remote

Randstad Digital

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Remote or Owings Mills, Maryland, USA

Full-time

job summary: Description: This position responds to calls, emails, or online chat regarding website/sitelet troubleshooting, site updates, plugin updates, server or hosting issues, etc. Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment. Responsibilities Provide technical support to customers via email, phone and video. Manage and resolve incoming martech support requests through our ticketing system Build and update individua
Posted 8 days ago | Updated moments ago

Technical Support Specialist

Node.Digital

•

Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and
Posted 27 days ago