Helpdesk Administrator Jobs in Portland, OR

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Helpdesk Technician

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

This IT Support Tech must work on-site to support users with their IT needs. Windows, ServiceNow, Office 365, etc. Description: We are looking for an IT Support Technician to work on-site at the client in DT Portland. Ideal candidates should have experience with Service Now, O365, Windows desktop machines and more. This role requires great customer service skills with the ability to configure, install, and test hardware components, hardware deployment replacements. Manage hardware and software s

IT Helpdesk Technician

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A Multinational IT Company in Portland, OR is hiring a Helpdesk Technician to join the team for a great opportunity! Job Description: Ability to configure, install, and test hardware components, hardware deployment replacements. Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System. Providing cross-divisional troubleshooting by updating and maintaining tickets. Reimaging PCs, backing up and restoring user data. Install

PC/Desktop Support Specialist

U.S. Tech Solutions Inc.

Hillsboro, Oregon, USA

Contract

Location: Hillsboro Beaverton, OR-Onsite (5 days every week with Occasional Travel to Boise ID and Vancouver WA location) Job Description: Role requiring experienced person to jump in and work with IT department.Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed.Responsibilities: Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and re

Support Technician

Tecology

Vancouver, Washington, USA

Full-time

Job DescriptionJob DescriptionSUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who will work to resolve basic to mid-level technical issues and assist with other miscellaneous projects. This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing routine software and equipment upgrades and maintenance. Position Type H

Desktop Support Specialist

Direct Marketing Solutions, Inc

Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionDirect Marketing Solutions is looking for a Desktop Support Specialist to join our team. Wherever you may be in your career, DMS could be the place for you!! Summary: The Desktop Support Specialist (DSS) supports and maintains Direct Marketing Solutions (DMS) computer hardware and software systems. The DSS installs new programs, manages updates, and provides technical support. Primary Responsibilities: Manages and addresses Help Desk tickets in a timely manner and

Help Desk Specialist II

CorVel Healthcare Corporation

Remote or Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionThe Help Desk Specialist (HDS) provides internal and external support to CorVel users and CorVel customers. During a normal help desk request, a Help Desk Specialist will listen to the details of the issue, pose questions that will narrow down the issue and resolve or escalate the issue as needed. The Help Desk Specialist must document, track, and monitor issues to ensure a timely resolution. The Help Desk Specialist must possess excellent communication skills inclu

On-Site IT Technician

Robo-Computers Made Easy

Vancouver, Washington, USA

Full-time

Job DescriptionJob Description Computers Made Easy (powered by ROBO) started in 1995 in Vancouver, WA, building and servicing custom computers. Years later, we are a recognized leader in IT management solutions, offering state-of-the-art technology and award-winning customer service that has helped to grow our business throughout Washington, Oregon and California. Computers Made Easy has developed into a Managed Service Provider (MSP) for over 200 clients, handling the IT needs of small and mid-

Desktop Support Technician-Onsite

Ovation Workplace Services Inc.

Gresham, Oregon, USA

Full-time

Job DescriptionJob DescriptionJob Role Desktop Support Technician Job Summary Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT

MSP Service Desk Technician

Covenant Technology Solutions

Gladstone, Oregon, USA

Full-time

Job DescriptionJob DescriptionSalary: $65K+ DOE GENERAL SUMMARY: This is a work from home position with possible on sites in the Portland Metro We are looking for a competent Service Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its

Information Systems Manager (Hybrid)

VisionGift

Portland, Oregon, USA

Full-time

Description: Make a difference in the lives of others by helping give the gift of sight! VisionGift is a non-profit organization founded in 1975, we're dedicated to providing ocular tissue for transplants, research, and medical education. Since our inception, we've enabled over 65,000 people to receive the priceless gift of sight through the tissues we procure and screen. Our work not only supports transplant surgeons but also advances vital research projects and surgical training. Discover mo

Field Computer & Server Technician

Unisys

Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionThe primary responsibly of the Field Engineer 2 is installing, diagnosing, servicing maintaining High-end Unisys proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, Storage Devices, and large -scale payment products. When in support of ITO engagements will be recognized as desk side support specialist. May be directed by Help Desk, Service Desk, or sc

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and

Senior SailPoint IIQ Developer

Deloitte

Portland, Oregon, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Help Desk Analyst

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Product Support Analyst

TechNix LLC

Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge

Product Support Analyst

NHRG, Inc.

Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro