Helpdesk Analyst Jobs in Detroit, MI

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Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

Detroit, MI, USA

Contract, Third Party

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D

Help Desk Analyst I

Robert Half

Remote or Fort Myers, FL, USA

Full-time

Description You have a chance to be part of a rapidly expanding company in the IT Services industry, by applying to Robert Half's Help Desk Analyst role. The Help Desk Analyst will be responsible for supporting local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a

GFEBS Tier I Helpdesk Analyst-REMOTE

Intrepid

Remote

Full-time

Intrepid sets the standard for delivering excellence in the federal marketplace and is known for treating employees like family. We provide our employees with a challenging and supportive work environment, paired with a competitive salary and an industry-leading 401k contribution. We are seeking a GFEBS Tier I Helpdesk Analyst-REMOTE to support the Army's General Fund Enterprise Business System (GFEBS). Your day-to-day work will include: Providing professional on-site support and services for da

Helpdesk analyst Level 1

Prosum

Remote or Irvine, CA, USA

Contract

The Helpdesk Technician position is responsible for providing first level support for all IT support requests, which includes hardware and software troubleshooting as well as recording, tracking, and following up on the status of each IT support ticket.This position is on a 24x7 OnCall rotation schedule.The Helpdesk Technician position will handle confidential information, as well as, create and keep various department/operations reports/records.The Helpdesk Technician will also work in the fiel

Help Desk Agent - Level 1

SolvIT

Rochester Hills, MI, USA

Full-time

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MI This position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A return to work date and protocol has not been determined at this time. Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology,

Junior IT Support Specialist (Help Desk Level 1)

GalaxE.Solutions

Detroit, MI, USA

Full-time

What You Will Do Inventory Management: Maintain accurate records of all IT assets, including hardware and software inventory. Monitor stock levels and coordinate with procurement for timely replenishment. Conduct regular audits to ensure compliance with inventory policies. Help Desk Equipment Logistics: Manage the shipping and receiving process for work-from-home (WFH) resources. Coordinate equipment deployments and returns efficiently. Collaborate with the help desk ticketing system for trackin

IT Support Technician

TEKsystems c/o Allegis Group

Southfield, MI, USA

Full-time

TEKsystems is searching for an experienced IT Support Specialist. This role will allow someone to grow with in the IT industry by gaining experience working with a wide range of technologies. Our client is actively looking to find someone who is excited to be a part of is a growing company Position Responsibilities The specialist role provides a point of contact for technical assistance and support within our client's organization Responsible for analyzing, troubleshooting, and evaluating techn

REMOTE - Oracle cloud HCM functional/ Oracle HCM cloud functional

Rite Software Solutions & Services LLC

Remote

Third Party, Contract

We are looking for Oracle HCM functional . Please share resume with rate and availability. Skills: Prior Experience of Implementing Cloud HCM Core Module & Help DeskPrior experience of HCM Quarterly Patches impact analysis & validationPrior Experience of Multi Region / Country Oracle HCM Configuration & AdministrationPrior experience in personalization, extensions and customizations and respective associated functional setupsPrior experience of conducting CRP (Conf room pilot) and fit gap analys

IT Help Desk Support

Zolon Tech Solutions Inc

Remote

Full-time

IT Help Desk Support Location: Chicago, IL (remote with onsite travel as needed) Duration: Long Term Seeking IT Help Desk Support to join our team of qualified, diverse individuals. The qualified applicant will become part of Clients Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to answer questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance

Service Desk Lead Technician (100% Remote) with HealthCare/Hospital industry experience

InfoPeople Corp

Remote

Contract

Title: Service Desk Lead Technician (100% Remote) Position Type: Contract 12 months Location: Fort Myers, FL This is 100% Remote Job Description: The Service Desk Lead will report to the assisgned Project Manager - Responsibilities: 3 to 5 years of Service Desk or Help Desk experience is required. Provides Service Desk Support by supporting users in diagnosing, reporting, and resolving or correcting hardware/software problems. Operates in a specified Senior Analyst role within the Service Desk

Service Desk/Help Desk Technician with Healthcare/Hospital domain

InfoPeople Corp

Remote

Contract

Shift One - 7 am - 3 pm x 2 Technician Shift Two - 3 pm to 11 pm x 1 Technician Shift Three - 11 pm to 7 am x 1 Technician Weekend Shift - One weekend a month on-call rotation. As the Service Desk Analyst 1, you will also assist, as necessary, with P.C. builds, reviewing software needs, and processing other Information Technology ("I.T. ") service requests. Credentials and Experience Minimum of 2-3 years of help desk support experience, preferably in a high-volume technical, customer service, or

Senior Help Desk Legal

Phoenix Technology Partners, LLC

Remote

Contract

Typical responsibilities include, but are not limited to, the following: Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner Maintain effective communication and follow-up with assigned floors Interface and maintain effective communication with other Support, Training, and Information Systems staff Escalate problems to appropriate individual(s) based on established guidelines and proce

Support Analyst

TEKsystems c/o Allegis Group

Dearborn, MI, USA

Full-time

Description: Lead and consult on the design to integrate business capabilities into Microsoft Dynamics CRM Configure and coordinate development of the system to meet the business needs Assist with deployment and provisioning activities Provide on-going support of custom applications and objects within Microsoft Dynamics CRM Assist with technical support and incident problem solving Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role off

Blackboard Learning Management System Analyst - $55 CTC - 100 % REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:Madison College is open to someone being 100% remote. Individual must currently reside in the United States and be able to work in the central time zone. The College is seeking one (1) highly motivated and capable Learning Management System Analyst, specifically working with Blackboard, as the college moves towards another Learning Management System, Brightspace. This position will provide general and specific back-end tec

Jr. Help Desk Support Specialist -- > Remote (Need TN and PA candidates only)

Millennium Global Technologies

Remote

Contract

Position - Tech Support Specialist Location - TN / PA ( in US) - Remote Job. All resources need to be located in either TN/PA only. Client : TietoEvry Job Description: Group Infrastructure Operations Control Centre Analyst Day to day management of global IT infrastructure services underpinning our business services and providing global infrastructure operations support to the Initial businesses. Operating within IT Service Management (ITSM) Framework, the GOCC is responsible for the analysis, in

IT Service Desk Assoc

Tampa General Hospital

Remote

Full-time

JOB SUMMARY The Service Desk Associate serves as the front-line for all technology related issues. Respond to telephone calls and emails for technical support; answer basic questions and resolves basic computer problems in an expedient manner; troubleshoot and resolve hardware and software related problems. Provision various access levels and assign users and computers to proper groups in Active Directory. Provide or coordinate basic training/instruction for customers on proper use of applicatio

IT Service Desk Technician

Tampa General Hospital

Remote

Full-time

JOB SUMMARY The Service Desk Technician serves as the front-line for all technology related issues. Respond to telephone calls and emails for technical support; answer basic questions and resolves basic computer problems in an expedient manner; troubleshoot and resolve hardware and software related problems. Provision various access levels and assign users and computers to proper groups in Active Directory. Provide or coordinate basic training/instruction for customers on proper use of applicati

Support and Training Specialist

Capricorn Systems, Inc.

Remote

Contract

Job Title: Support and Training Specialist Work Location: Harrisburg, PA Duration: Long-term extendable Job Description: Candidate must reside within a commutable distance to Harrisburg CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide help desk support and diagnose end user issuesAbility to quickly learn and become proficient with using a new computer systemDesign, plan, and present trainings on complex technical material to a wide variety of audiencesDevelop

Technical support /Help Desk/ PROD Support

CloneIT Technologies Inc

Remote

Contract

Job Responsibilities Managing, troubleshooting, and resolving assigned Help Desk tickets in a professional and timely manner Providing solutions for enterprise quality management systems in Life Sciences Following instructions and pre-established procedures Creating and updating formal documentation when necessary Demonstrating expertise in multiple enterprise applications Executing full system development life cycle activities, including requirements gathering, development of use cases, and sy