Helpdesk Analyst Jobs in Houston, TX

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GFEBS Tier I Helpdesk Analyst-REMOTE

Intrepid

Remote

Full-time

Intrepid sets the standard for delivering excellence in the federal marketplace and is known for treating employees like family. We provide our employees with a challenging and supportive work environment, paired with a competitive salary and an industry-leading 401k contribution. We are seeking a GFEBS Tier I Helpdesk Analyst-REMOTE to support the Army's General Fund Enterprise Business System (GFEBS). Your day-to-day work will include: Providing professional on-site support and services for da

Helpdesk analyst Level 1

Prosum

Remote or Irvine, CA, USA

Contract

The Helpdesk Technician position is responsible for providing first level support for all IT support requests, which includes hardware and software troubleshooting as well as recording, tracking, and following up on the status of each IT support ticket.This position is on a 24x7 OnCall rotation schedule.The Helpdesk Technician position will handle confidential information, as well as, create and keep various department/operations reports/records.The Helpdesk Technician will also work in the fiel

Service Desk Analyst - Long-term Contract- Hybrid - $26/hr W2

The Denzel Group

Houston, TX, USA

Contract

The Denzel Group is partnered with an industry leader in Houston looking for a Service Desk Analyst for a long-term contract. The IT Service Desk Analyst role is responsible for supporting the Service Desk functions and escalating issues as assigned. Essential Duties & Responsibilities include:Providing support to clients who contact the Service Desk, either directly or forwarding it to appropriate IT personnel, if necessaryAdministering the Service Desk and updating the call logging systemsSett

Field Tech Senior Associate

NTT DATA Americas, Inc

Houston, TX, USA

Contract

Req ID: 260703 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Field Tech Senior Associate to join their team in Houston, Texas (US-TX), United States (US).Job Description: Client Desktop Role: * Provide support for all client workstations and peripheral devices like printers, scanners, and barcode

Desktop Support Lead

Talent Group

Houston, TX, USA

Contract

Maintain audio and video conferencing infrastructureManage Cisco/Polycom and MS Teams Collaboration EndpointsAdminister Cisco VCS-C, VCS-E, TMS, ISDN gateways, MCU, Conductor, SBCIntegrate Cisco and MS Teams, handle room reservations in OutlookManage conferencing devices (Crestron, Extron, AMX, Condeco)Oversee Digital Signage device and content managementSupport client meetings and events, including AV technologiesPerform preventative maintenance and troubleshootingCoordinate AV/V requirements f

Audio Visual Technician

Bravo Technical Resources

Houston, TX, USA

Contract

Audio Visual Technician This role requires 30% of travel. JOB SUMMARY We are looking for a knowledgeable, meticulous audio-visual technician to join our team. The audio-visual technician is responsible for the setup, operation of audio-visual equipment and technology for all conference rooms. The audio-visual teach role requires excellent customer service skills, an understanding of audio-visual systems, and the ability to troubleshoot any technical issues that may arise. ESSENTIAL DUTIES AND R

Product Support Representative

Kforce Technology Staffing

Houston, TX, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Product Support Representative in Houston, TX. Responsibilities: * Product Support Representative will provide exceptional phone and email support to our customers experiencing software or hardware related issues within our industry leading products * 24hr/7-day monitoring and analysis of production systems, dispatch, and coordination of field service technicians * Research and documentation of identified or reported issues, and profession

Help Desk Supervisor

Robert Half

Houston, TX, USA

Full-time

Description We are seeking a skilled and experienced Help Desk Supervisor to lead our team of technical support specialists. The ideal candidate will have a strong background in providing technical support in a Windows environment, along with a proven track record of leading or managing a help desk team. Responsibilities: Lead and supervise a team of technical support specialists to ensure timely resolution of IT-related issues and excellent customer service.Provide guidance, coaching, and ment

Technical Analyst

Houston Methodist

Houston, TX, USA

Full-time

At Houston Methodist, the Technical Analyst position is responsible for ensuring the continuity of IT services for end users through the timely response and resolution of routine requests and concerns. Assignments include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. Responds to requests for installation, configuration and set up of new and replacement PCs and workstations. Installs, config

Service Desk Lead Technician (100% Remote) with HealthCare/Hospital industry experience

InfoPeople Corp

Remote

Contract

Title: Service Desk Lead Technician (100% Remote) Position Type: Contract 12 months Location: Fort Myers, FL This is 100% Remote Job Description: The Service Desk Lead will report to the assisgned Project Manager - Responsibilities: 3 to 5 years of Service Desk or Help Desk experience is required. Provides Service Desk Support by supporting users in diagnosing, reporting, and resolving or correcting hardware/software problems. Operates in a specified Senior Analyst role within the Service Desk

IT Security Specialist - SOC (HYBRID)

Irvine Technology Corporation (ITC)

Houston, TX, USA

Full-time

IT Security Specialist - SOC (Hybrid) We have an immediate need for an IT Security Specialist - SOC to join a global oil exploration and production company. The IT Security Specialist is an experienced and dynamic individual who will serve as the lead for the organization s Security Operations Center (SOC) function. Location: Houston, Texas (Hybrid) This job expects to pay around $135,000 140,000 annually. What You Will Do: Contribute to cybersecurity vision, roadmap, and execution planLead and

Senior Desktop Support Legal

Phoenix Technology Partners, LLC

Remote

Contract

Key Responsibilities Provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis to meet department SLAs. Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees. Install operating systems, applications, hardware drivers, and customize system settings following department standards. Analyze problems using troubleshooting skills and diagnostic tool

Service Desk/Help Desk Technician with Healthcare/Hospital industry

InfoPeople Corp

Remote

Contract

Shift One - 7 am - 3 pm x 2 Technician Shift Two - 3 pm to 11 pm x 1 Technician Shift Three - 11 pm to 7 am x 1 Technician Weekend Shift - One weekend a month on-call rotation. As the Service Desk Analyst 1, you will also assist, as necessary, with P.C. builds, reviewing software needs, and processing other Information Technology ("I.T. ") service requests. Credentials and Experience Minimum of 2-3 years of help desk support experience, preferably in a high-volume technical, customer service, or

Senior Help Desk Legal

Phoenix Technology Partners, LLC

Remote

Contract

Typical responsibilities include, but are not limited to, the following: Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner Maintain effective communication and follow-up with assigned floors Interface and maintain effective communication with other Support, Training, and Information Systems staff Escalate problems to appropriate individual(s) based on established guidelines and proce

Help Desk Technician Tier 1

Ledgent Technology

Remote

Full-time

Help Desk Technician Direct Hire- Full Time $55k Bend, OR Hybrid Ledgent Technology has once again partnered with a key employer in the Bend market for their open Help Desk Technician role! Under the direction of the Director of Information Technology provide IT support to our client's employees as a first level Help Desk Technician. Perform back-office IT operations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide telephone, in-person, and online support to end-users. Respond to IT question

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

Jr. Help Desk Support Specialist -- > Remote (Need TN and PA candidates only)

Millennium Global Technologies

Remote

Contract

Position - Tech Support Specialist Location - TN / PA ( in US) - Remote Job. All resources need to be located in either TN/PA only. Client : TietoEvry Job Description: Group Infrastructure Operations Control Centre Analyst Day to day management of global IT infrastructure services underpinning our business services and providing global infrastructure operations support to the Initial businesses. Operating within IT Service Management (ITSM) Framework, the GOCC is responsible for the analysis, in

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Support and Training Specialist

Capricorn Systems, Inc.

Remote

Contract

Job Title: Support and Training Specialist Work Location: Harrisburg, PA Duration: Long-term extendable Job Description: Candidate must reside within a commutable distance to Harrisburg CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide help desk support and diagnose end user issuesAbility to quickly learn and become proficient with using a new computer systemDesign, plan, and present trainings on complex technical material to a wide variety of audiencesDevelop

Technical support /Help Desk/ PROD Support

CloneIT Technologies Inc

Remote

Contract

Job Responsibilities Managing, troubleshooting, and resolving assigned Help Desk tickets in a professional and timely manner Providing solutions for enterprise quality management systems in Life Sciences Following instructions and pre-established procedures Creating and updating formal documentation when necessary Demonstrating expertise in multiple enterprise applications Executing full system development life cycle activities, including requirements gathering, development of use cases, and sy