Helpdesk Analyst Jobs in North Carolina

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Help Desk Analyst

Interactive Process Technology LLC

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Remote or Burlington, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionHelp Desk AnalystRemote IPT Associates (IPTA) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our team, you will work with a team of technologists focused on deliverin
Posted 7 hours ago

Help Desk Analyst I

Robert Half

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Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Help Desk Analyst I in the IT Software industry, located in Charlotte, North Carolina, 28217, United States. In this role, you will play a key part in ensuring the smooth implementation of healthcare products and in delivering excellent customer service experiences. Responsibilities: Execute product implementation processes for healthcare providers, ensuring seamless integration with their existing sy
Posted 9 days ago | Updated 8 hours ago

Help Desk Analyst

Variety Wholesalers Inc

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Henderson, North Carolina, USA

Full-time

Job DescriptionJob DescriptionThis position analyzes and resolves level one software and hardware related problems to support all store systems users. Qualifications for this position include: Up to one year of related experienceDemonstrated proficiency with Windows softwareGood communication and analytical skillsAbility to work rotating shiftsHigh School diploma or GEDUnderstanding of Variety s cash register systems a plus
Posted 6 hours ago

Help Desk Analyst/IT Generalist

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Analyst/ IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Help Desk Analyst/ IT Generalist (Remote) performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issu
Posted 18 days ago | Updated 6 hours ago

Help Desk Analyst

TEKsystems

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Remote or Evesham, New Jersey, USA

Full-time

Job DescriptionJob Description Duration 6 Month(s) contract Start date: ASAP FULLY REMOTE -Work from home You have to reside in NY or PA to be considered Req Description Top Skills Details 1. At least 1-2 years of end user support experience 2. Experience with password resets, using a ticketing system, Windows 7/10 and Microsoft Office Suite 3. High level customer service and communication skills are paramount. Experience having had to triage issues effectively Tuesday through Saturday (2pm to
Posted 60+ days ago | Updated 8 hours ago

IT Help Desk Analyst

(ISS) Information Systems Staffing

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening
Posted 16 days ago | Updated 8 hours ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 11 days ago

Level 2 Support Desk Technician

Integrated Technologies, Inc.

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High Point, North Carolina, USA

Full-time

This is a full-time position in-office with typical work hours from 8:00 am 5:00pm, Monday through Friday with an hour lunch. Company Overview: Integrated Technologies, Inc. is a Managed Service Provider (MSP) based in High Point, NC, specializing in outsourced IT services for a range of clients across various industries in the Carolinas. Our team is dedicated to providing exceptional support for clients, with a focus on proactive solutions and responsive service. As we continue to grow, we re l
Posted 19 days ago

IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Greetings from Infinite Computer Solutions! We are Hiring IT Service Desk Analyst - Level 1 Location - Remote Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and c
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Posted 30 days ago | Updated 12 days ago

Hybrid Helpdesk Specialist

Culture Fits

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Charlotte, North Carolina, USA

Full-time

Job DescriptionJob DescriptionJob Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems. This is a hybrid role, expected to be in the office 3 days a week. 6 month contract-to-hire Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4
Posted 15 days ago | Updated 8 hours ago

Help Desk Specialist - Legal

Baseil Associates Inc.

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionPremier international law firm seeks IT/Help Desk support to join their team. This is a 100% remote position. You will provide day-to-day front line customer support to end-users of the firm s full scope of information technology, including, but not limited to, desktop hardware and applications, mobile devices and remote connectivity, and telecommunications. Successful candidate will enjoy a wonderful work atmosphere and work/life balance. Competitive pay commensura
Posted 9 days ago | Updated 9 hours ago

Computer Hardware Engineer, Journeyman - (Secret Clearance)

MILVETS Systems Technology, Inc.

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Elizabeth City, North Carolina, USA

Full-time

Job DescriptionJob DescriptionLocation: Elizabeth City, NC Project: USCG ALC ISD Clearance: United States Department of Defense Active Secret Clearance Full Time, Salary: Competitive Shift: 1st Position Start: March 2025 (Pending Contract Award) About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Busines
Posted 7 hours ago

Help Desk Support 2-Evening Shift Supervisor

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support our newly awarded customer contract. . This position will be located in Charleston, WV and will be a fully remote position within the United States. Responsibilities Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes
Posted 5 days ago | Updated 6 hours ago

Oracle Cloud HCM Techno-Functional Consultant

Sita Corp

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Remote

Contract

Role: Oracle Cloud HCM Techno-Functional Consultant Work location: CHARLOTTE, NC (Remote) JOB DESCRIPTION: Job Summary. Minimum 5-9 years of experience as Oracle HCM Techno-Functional Consultant with expertise in HCM Modules such as Core HR, Absence Management, Payroll, Talent Management modules, Time & Labor, Health & Safety, and HR Help Desk (at least 3 modules working experience is mandatory). Techno-functional Consultant (70% Technical, 30% Functional) Total Life Cycle Implementations: Ove
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Posted 16 days ago

Helpdesk Support Technician

Talent Space, Inc.

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Charlotte, North Carolina, USA

Contract

Talent Space, Inc. is looking for a dedicated and tech-savvy Helpdesk Technician for one of its' clients in the finance domain. Work hours: 12PM to 9PM EST, will have to work on rotating weekend shifts.ResponsibilitiesPrioritize support requests based on impact and urgency, ensuring timely and effective resolution.Provide exceptional customer service by promptly answering inbound calls, resolving user issues through first-level troubleshooting, and managing ServiceNow tickets.Adhere to establish
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Posted 25 days ago

Sr. Analyst

Scigon Solutions

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Remote or Dublin, Ohio, USA

Full-time

Skills: Advanced Excel skills and strong analytical abilities. Ability to gather data and distill it into meaningful insights. Exceptional communication skills, particularly for engaging with stores and persuading them to adopt specific processes. Responsibilities: Utilizes IT expertise to solve complex problems with innovative solutions. Demonstrates strong troubleshooting skills to research issues, provide solutions, and communicate them effectively. Successfully executes assigned projects an
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Posted 6 days ago | Updated moments ago

Info Security Specialist

iFusion Inc.

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Remote

Contract

Job Title: Info Security Specialist Duties: Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines: Validates, authorizes, and implements requests for user access adds, changes, and deletes.Works with internal customers to identify and resolve special requests for nonstandard or urgent access.Works with internal customers to identify resource requirements and set completion targets.Works with internal customers in developing solutions impa
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Posted 20 days ago

Tier 1 Helpdesk Remote (Birmingham, Charlotte- or Nashville)

ConsultNet, LLC

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Remote or Dallas, Texas, USA

Full-time

Tier 1 Help Desk Remote/ Remote.(Birmingham, Charlotte Salt Lake City ) $20.00 to $24.00 6-month contract to hire Job Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4pm, 8
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Posted 19 days ago | Updated 9 hours ago

Cyberlife Deveopler

Webilent Technology, Inc.

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Remote

Contract

Experience with CyberLife rate files (Plan Description, Issue Age, Misc Premium File_Experience with CyberLife Tables using Product wizardExperience implementing new products in CyberLifeExperience with rate calculations to help desk check system calculationsGood understanding of Cyberlife and business functionsShould have sound knowledge in life insurance domain.Good analytical, written and verbal communication skills.Good communication skills to work with Business QA resources on Testing andEx
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Posted 13 days ago

Help Desk Support Coordinator

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 60+ days ago | Updated 6 hours ago