Helpdesk Analyst Jobs in North Carolina

1 - 20 of 36 Jobs

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Charlotte, North Carolina, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in the legal industry, based in CHARLOTTE, North Carolina. The role involves providing technical support and assistance to end users in our Charlotte office, handling hardware and software issues, and maintaining a proactive approach to problem-solving. Responsibilities Provide level 2 hardware and software support to over 100 end users Handle and resolve customer inquiries through deskside support,

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Charlotte, North Carolina, USA

Contract

Description We are offering a short-term contract employment opportunity for a Help Desk Analyst in the non-profit industry, based in Charlotte, North Carolina. The primary function of this role is to provide Level 1 helpdesk support, primarily assisting with password resets. The successful candidate will be expected to handle a high volume of tickets and phone calls, supporting a large number of employees. Responsibilities: Provide Level 1 helpdesk support to employees, handling a high volume

ERP Helpdesk AnalystJob Title - ERP Helpdesk Analyst

iTech US, Inc.Company Name - iTech US, Inc.

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Greensboro, North Carolina, USA

Full-time

Experience: 5+ years of help desk experience Experience being in setting up new users, Tier 1/Tier 2 support for assets (laptops and other assets). Experience in ERP (Epicor highly desired)

IT Support Specialist - Fort LibertyJob Title - IT Support Specialist - Fort Liberty

Apex SystemsCompany Name - Apex Systems

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Fort Liberty, North Carolina, USA

Full-time

Job#: 2039648 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: IT Support/Helpdesk Specialist Location: 100% onsite - Ft. Liberty, NC (near Fayetteville, NC) Duration: 6 month contract to hire - conversion is contingent on performance Pay Rate Range: $20+/hr W2 Day-to-day responsibilit

Call Center Technology ManagerJob Title - Call Center Technology Manager

iSpace, IncCompany Name - iSpace, Inc

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Cary, North Carolina, USA

Full-time

Call Center Technology Manager Location: Cary NC Duration: 5 months contract to hire Responsibilities: The Command Center Technology Manager will support telephony, CRM, and monitoring functions within Mortgage Fulfilment. This includes collaborating on solutions, marketing campaigns, interactive voice response (IVR) scripts, dialer management, eliciting and defining new business requirements, implementing solutions. The Command Center Technology Manager will:Manage and monitor website content,

Onsite Helpdesk SupportJob Title - Onsite Helpdesk Support

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Greensboro, North Carolina, USA

Full-time

Description: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally this position utilizes global processes and tools to achieve the end results. The System Support Specialist goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills and solid troubleshooting skills typical of an end-user client-server environment on a global netwo

Windows 11 Deployment Technician | Travel Reqd | No C2CJob Title - Windows 11 Deployment Technician | Travel Reqd | No C2C

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Are you interested in travelling? This could be the role for you! Description: Provide Service Desk IT coverage during business hours to cover shifts due to field upgrades and vacations Assist with the imaging and profiling of Windows 11 desktops and laptops Must be willing to travel regularly via car and airfare to assist with field upgrades; we over 80 sites that must be visited over the next 15 months Position could require weekly travel to locations across the US. When providing Service Desk

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Raleigh, NC Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title and will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide te

INFORMATION TECHNOLOGY - DUKE TEMPORARY SERVICEJob Title - INFORMATION TECHNOLOGY - DUKE TEMPORARY SERVICE

Duke UniversityCompany Name - Duke University

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Durham, North Carolina, USA

Full-time

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,0

Service Desk Analyst IIJob Title - Service Desk Analyst II

Duke UniversityCompany Name - Duke University

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Durham, North Carolina, USA

Full-time

POSITION SUMMARY : Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology's service desk. This is an in-person position. Hours are Sunday-Thursday 2pm-11pm DUTIES & WORK PERFORMED: Provide initial and follow-up technical and customer support primarily via phone, web, instant messenger, and email. Support includes email accounts, connectivity issues, operating system proble

CUCM/Collab Technical Services EngineerJob Title - CUCM/Collab Technical Services Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Hands on experience with Call Manager (CUCM): reading/tracing logs, administration, and operations support (break/fix) 2) Hands on experience with SIP and Gateways 3) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to Haves: CCNP certs Knowledge of Windows Server operating systems and Active Directory Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers

CUCM/Collab Customer Support EngineerJob Title - CUCM/Collab Customer Support Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

NexACI Customer Support EngineerJob Title - NexACI Customer Support Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Experience troubleshooting complex issues with ACI and Nexus 2) Strong Routing/Switching skills: OSPF, BGP, EIGRP 3) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to Haves: CCNP certs Kubernetes Linux/Unix Python Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. ECN engineers specialize in one or more core technologies while understanding the foundations of network

NexACI Customer Support EngineerJob Title - NexACI Customer Support Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Systems Operations Manager/Production Support ManagerJob Title - Systems Operations Manager/Production Support Manager

Acruex Inc.Company Name - Acruex Inc.

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Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior

Sr Systems AnalystJob Title - Sr Systems Analyst

Thermo Fisher ScientificCompany Name - Thermo Fisher Scientific

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Morrisville, North Carolina, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Are you an experienced Systems Analyst looking for a new challenge? Look no further! Thermo Fisher Scientific Inc. is seeking a Sr Systems Analyst with a track record of demonstrating strong work behaviors and motivation to join our world-class team. As a leading company in the field of information technology, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Responsib

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST or Monday-Friday 1pm-10pm EST* At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, we are looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician, you will focus on strengthening client relationships by working one-on-one with

Helpdesk Support Technician (Active Directory)Job Title - Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Raleigh, North Carolina, USA

Full-time

*This is a Hybrid position at our Proton office in Raleigh, NC* *Shift: Monday-Friday 8am-5pm EST or Monday-Friday 1pm-10pm EST* At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, we are looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relati

Helpdesk ManagerJob Title - Helpdesk Manager

AccruePartnersCompany Name - AccruePartners

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Charlotte, North Carolina, USA

Full-time

THE TEAM YOU WILL BE JOINING A privately-held services company with 50 years of success and national recognition and a strong presence in the local Charlotte market. Strong focus from leadership on integrity and quality upheld throughout the years with a robust investment into technology and innovation. Clientele includes Fortune 100 companies with a strong retention rate and annual revenue of $450M+. WHAT THEY OFFER YOU: Intimate IT group where management works alongside the team to ensure they

IT Manager/ Steele Creek, NCJob Title - IT Manager/ Steele Creek, NC

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Charlotte, North Carolina, USA

Full-time

Job Description: IT Manager Location: Steele Creek, North Carolina Employment Type: Full-Time, On-Site (5 days a week) Industry: Manufacturing About the Role: We are seeking a highly skilled IT Manager to join our dynamic team at our manufacturing facility in Steele Creek, North Carolina. The ideal candidate will have extensive experience in managing IT infrastructure, systems, and teams, and will be responsible for overseeing our on-premises and cloud environments. This role requires hands