Helpdesk Support Technician Jobs in Rancho Cucamonga, CA

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Customer Service Representative

HCL America Inc.

•

Remote

Full-time

Job description Job title: Customer Support Executive Location: El Paso, TX (3 weeks of remote training) Language Needs Bilingual Spanish/English Detailed description/responsibilities: To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM i
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Posted 17 days ago | Updated 6 days ago

Sr. Customer Service Administrator

Mavensoft Technologies, LLC

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Remote

Contract

Role: Sr. Customer Service Administrator Duration: 12 Months (Contract) W2 Location: Hartford, CT (Remote) Key Skills: Customer Service Expertise (Helix, Footprints), Cross-Functional Collaboration, Agile, Waterfall, Scrum, Kanban Description: This is much more than a help desk position. Customer Service Administrator will support a high-functioning government team by serving as the point-person for new service requests from internal agencies, as well as help requests from external customers.
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Posted 9 days ago

Entry Level Help Desk : Remote

TEKsystems

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Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity
Posted 37 days ago | Updated 7 hours ago

Technical Support Operator

Cold Bore Technology

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Remote or Calgary, Alberta, Canada

Full-time

Job DescriptionJob Description Who We Are: Cold Bore Technology is the new foundational standard in frac enterprise communication. Cold Bore s LayerZERO is the industry approach to a scalable foundation and future, the only company in North America providing a standard protocol enabled base layer (LayerZERO) for frac which not only services operators but service companies as well. Cold Bore Technology Automates & Standardizes the entire operation through an enterprise solution. LayerZERO E
Posted 19 days ago | Updated 6 hours ago

REMOTE SUPPORT TECHNICIANS

DAIKIN TMI LLC

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Remote or Chesterfield, Missouri, USA

Full-time

Job DescriptionJob DescriptionMay include: Remote Troubleshooting: Diagnose and resolve issues with HVAC systems by communicating with on-site technicians or end-users through phone, email, or remote software tools.Technical Support: Provide technical guidance to field technicians on installations, repairs, and system optimizations. Offer assistance in understanding technical manuals, schematics, and wiring diagrams.Customer Support: Assist customers with operational questions, settings adjustme
Posted 17 days ago | Updated 6 hours ago

Help Desk Manager

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures configuration management policies, standards, and procedures are established and followed. This position is fully remote. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary sta
Posted 15 days ago | Updated 6 hours ago

Product Support Analyst 2

COOLSOFT

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Remote

Contract

Product Support Analyst 2 Client: State of TX Department: Texas Health and Human Services Commission Location: Austin, TX Work Mode: 100% Remote Duration: 12months Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: trouble
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Posted 6 days ago

Application Support Analyst

Robert Half

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Remote or Fort Washington, Pennsylvania, USA

Full-time

Description We are seeking an Application Support Analyst to join our team in the Paper/Packaging industry located in FORT WASHINGTON, Pennsylvania. This role involves providing critical support to our software customers, troubleshooting complex issues and collaborating with various internal teams to ensure prompt resolution of any problems. Responsibilities: Provide support to customers via various channels including phone, email, and ticketing systems. Troubleshoot complex customer software is
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Posted 2 days ago | Updated 6 hours ago

3rd Shift: IBM Operational Support Analyst - Power10/iSeries/AS400

Odyssey Information Services

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Remote

Contract

Support is needed on 3rd shift, which is 10 PM - 6 AM. Please apply ASAP if interested in working 3rd shift consistently. Thank you! Odyssey is supporting a large, enterprise migration and is building a team of 8-10 Operational Support Analysts to join on a six-month+ contract basis. The role will most likely extend longer term and is fully remote from anywhere in the United States. Please see below - recent 3+ years of experience supporting IBM iSeries systems is required. 3+ years of IBM iSeri
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Posted 60+ days ago | Updated 19 days ago

Product Specialist Remote Hartford, CT

Paramount Software Solutions, Inc

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Remote or Hartford, Connecticut, USA

Full-time, Part-time, Third Party, Contract

Title: Product Specialist Location: Remote - Hartford, Connecticut 06103 Duration: 12 Months Description: Minimum of a Bachelor's Degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving skills, organizational skills. Duties and Responsibilities: Supporting the development of new products Improving the development of existing products Managing the launch of new products Conducting market research and analyzing industry trends Analyzing and documentin
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Posted 6 days ago | Updated 1 day ago

Product Specialist

The Tri-Com Consulting Group

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Remote

Third Party, Contract

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Job Title: Product Specialist Location: 100% Remote Duration: 1-year contract Extensions Possible Work Week: 40 Hours Description Minimum of a Bachelor s Degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving skills, organizational skills. Duties and Responsibilities: Supporting the development of new products Im
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Posted 10 days ago

Helpdesk Administrator - Hawaii

Huntress

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Remote or Honolulu, Hawaii, USA

Full-time

Job DescriptionJob DescriptionReports to: IT Operations Manager Location: Remote US Compensation Range: $55,000 to $65,000 base plus bonus and equity - this role is eligible for overtime pay What We Do: Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access. Today's cyber-attacks aren't limited to large organizations with the security tools that can ward off threats. Hackers don't disc
Posted 19 days ago | Updated 5 hours ago

Desktop Support Specialist

TEKsystems

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Remote or Rockville, Maryland, USA

Full-time

**Fully onsite in Rockville, MD** Description: Responsibilities and Job Duties -Provides direct technical support and assistance to end-users over the phone, in person and or remotely -Manages and handles all escalated tickets from Level1, identifies best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and ha
Posted 7 hours ago | Updated 3 hours ago

Help Desk Specialist II

CorVel Healthcare Corporation

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Remote or Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionThe Help Desk Specialist (HDS) provides internal and external support to CorVel users and CorVel customers. During a normal help desk request, a Help Desk Specialist will listen to the details of the issue, pose questions that will narrow down the issue and resolve or escalate the issue as needed. The Help Desk Specialist must document, track, and monitor issues to ensure a timely resolution. The Help Desk Specialist must possess excellent communication skills inclu
Posted 1 day ago | Updated 6 hours ago

Clinical Guru

Greenlight Guru

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Remote or Indianapolis, Indiana, USA

Full-time

Job DescriptionJob Description**We are hiring for this role in Atlanta & Indianapolis** Clinical by Greenlight Guru, is an out-of-the-box solution for the electronic capture of data for your clinical investigations or any clinical evidence you need to generate for the entire lifecycle of your device. We are the leading clinical data collection toolbox, purposefully built for MedTech. Customers collect and manage clinical data in pre and post-market clinical studies, including registries, cohorts
Posted 4 days ago | Updated 5 hours ago

Application Services Engineer

Amentum

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Remote or Washington, District of Columbia, USA

Full-time

Application Services Engineer This position is contingent upon Customer approval, funding, and position availability. POSITION SUMMARY In anticipation of a Business Development Task Order, Amentum is seeking a qualified candidate to serve as an Application Services Engineer to support the Diplomacy &International Development Business Line. In addition to all the necessary qualifications of a Application Services Engineer professional, the selected candidate must be comfortable working in a dy
Posted 9 days ago | Updated 10 hours ago

LEAD LOGISTICS MANAGEMENT SPECIALIST

CECOM, Software Engineering Center

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Remote or Aberdeen Proving Ground, Maryland, USA

Full-time

Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications . About the Position: The pay band NH-03 includes the General Schedule grade equivalent to GS-12/13. Other initiatives under the Acquisition Demonstration Project include simplified classification, streamlined hiring process and expanded developmental opportunities. Overview Accepting applications Open & closing dates 10/29/2024 t
Posted 12 days ago | Updated 11 days ago

Desktop Administrator I, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 26 days ago | Updated 6 hours ago

EQUIPMENT SPECIALIST (PROVISIONER)

CECOM, Software Engineering Center

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Remote or Aberdeen Proving Ground, Maryland, USA

Full-time

Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications . About the Position: The pay band NH-03 includes the General Schedule grade equivalent to GS-12 to 13. Other initiatives under the Acquisition Demonstration Project include simplified classification, streamlined hiring process and expanded developmental opportunities. Overview Accepting applications Open & closing dates 10/25/202
Posted 16 days ago | Updated 11 days ago

Sr. Systems Programmer

Robert Half

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Remote or Washington, District of Columbia, USA

Contract

Description This role involves the design, development, testing, troubleshooting, and debugging of software programs for enhancements and new software-intensive systems and products. This position offers a long-term contract employment opportunity in the software industry. Responsibilities: Installation and customization of IBM z/OS and associated major subsystems. Installation and customization of IBM and non-IBM software products the run on the z/OS operating system. Monitor the operating sys
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Posted 9 days ago | Updated 6 hours ago