Helpdesk Technician II Jobs in Boston, MA

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Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Help Desk II

The Fountain Group

Cambridge, Massachusetts, USA

Full-time, Contract

Pay: $30-32/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. Onsite role in Cambridge, MA W2 Candidates only Description: Work with and resolve escalated helpdesk requests from managed service provider. Provide support for AV equipment and meetings (in-person & virtual). Image and deploy new user setups (Computer & Desk setup). Inventory and software management of IT assets including a

Help Desk Analyst II

Robert Half

Boston, Massachusetts, USA

Full-time

Description Client needs a Service Desk Analyst for a contract position with the potential for extension and conversion to an FTE. This person will have 1-3+ years of Help Desk experience, experience with imaging Windows machines (any imaging tool is OK including SCCM, KACE, Intune, etc.) and experience deploying Windows patches or security fixes (similar to imaging, please ask candidates about this), would be a nice to have. Zoom/Teams/Webex video conferences support would be great. Client uses

Help Desk Analyst II

Robert Half

Cambridge, Massachusetts, USA

Contract

Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. You should apply today if you have a can-do attitude and are looking to be part of a highly motivated team. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Your duties might include creating knowledge articles and arranging training for other Service Desk Analysts when needed. We're looking for someone who is comfo

Help Desk / Desktop Support Technician

New Millennium Consulting

Boston, Massachusetts, USA

Contract, Third Party

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the

Validation Technician II

Thermo Fisher Scientific

Tewksbury, Massachusetts, USA

Full-time

Job Description 2+When you're part of the team at Thermo Fisher Scientific, you'll do important work surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond! Take your place on our strong team and help us make meaningful contributions to the world. Job Summary: The Senior Validation Technician will assist with the day-to-day operations o

Enterprise IT Support II Technician - Boston

Datadog

Boston, Massachusetts, USA

Full-time

The Enterprise IT Support team is responsible for the hardware and software that Datadog employees around the world use on a daily basis to successfully do their jobs. This means providing excellent customer service to our employees to support thousands of endpoint devices such as macOS, iOS, Chrome OS and Windows. In addition you will support software as a service (SaaS) solutions like G Suite, Slack, Zoom, Jamf, and more. As an Enterprise IT Technician II for the IT Support team, you will help

Help Desk Analyst II

Robert Half

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

Bilingual Helpdesk Technician - Spanish/English

Stefanini

Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl

Lab Support Technician

TEKsystems c/o Allegis Group

Franklin, Massachusetts, USA

Full-time

Description: Location: Onsite 5 days a week in Franklin, MA Duration: 2 months to start with likely extension past July (backfill so finishing out remainder of Will's contract and then will be extended longer) Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of

Lab Support Technician-max Pay - $20hr

TEKsystems c/o Allegis Group

Franklin, Massachusetts, USA

Full-time

Description: Organization: Infrastructure Solutions Group (ISG) LOB: Engineering and Development Support Team: IEO LabOPS Location: Onsite 5 days a week in Franklin, MA Duration: 2 months to start with likely extension past July (backfill so finishing out remainder of Will's contract and then will be extended longer) Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible,

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use