Helpdesk Jobs in Springfield, VA

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Tier 2-3 Help Desk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 16 days ago | Updated 4 hours ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

•

Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 25 days ago | Updated 1 hour ago

Help Desk Technician - Placement

Apex Systems

•

Silver Spring, Maryland, USA

Full-time

Job#: 2025234 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Tier II Help Desk Technician Contract Type: Direct Higher Required Certification: CompTIA Security+ Interview Process: One step interview Pay Rate Hourly/Salary Range: $33.65./HR-$36.06/HR and $70,000-$75,000 Location/Hours of Operation: Hybrid working schedule, three days onsit
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Posted 14 days ago | Updated 5 hours ago

Helpdesk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 16 days ago | Updated 4 hours ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

•

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 47 days ago | Updated 2 hours ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 27 days ago | Updated 3 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 48 days ago | Updated 5 hours ago

Help Desk Analyst

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 1 hour ago

ACTR Help Desk Specialist Secret Clearance Required

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities: Provide IT support. Monitoring, reviewing, interpreting, evaluating and reporting on technical aspects. Provide the interface between technical aspects of NMCI and the operational requirements of the command. Assists customers with ordering, analysis, evaluation and preparation of recommendations for improvements, optimization, developments and/or maintenance. Operates as the liaison between the technical d
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Posted 6 days ago

Lead Help Desk

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Mindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician. Team Lead Help Desk Technician Responsibilities: Lead and work with a help desk team of 7 10 technicians, ensure the team remains on tasks.Coordinate with Federal Government manager on what the team is working on, prioritizing workloads.Assists with help desk duties to include installation and administration of computer hardware, software, and networks.Performs in-depth analysis, diagnosis and resolution of des
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Posted 26 days ago | Updated 6 days ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 20 days ago | Updated 4 hours ago

Help Desk Manager

CSZNet, Inc

•

Washington, District of Columbia, USA

Third Party, Contract

Onsite - Only Locals Help Desk Manager Washington, DC (Onsite) 12 Months + Contract Description: Client is looking for 2 Help Desk Manager to support the HQ staff. IT Help Desk Manager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Provides support to all staff by utilizing professional methods that
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Posted 26 days ago

Helpdesk Technician

NTT DATA Americas, Inc

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Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 7 days ago | Updated moments ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 6 days ago | Updated 1 day ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 5 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 48 days ago | Updated 14 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 12 days ago | Updated 1 hour ago

Help Desk Technician

Electronic Consulting Services, Inc (ECS Federal)

•

Remote

Contract

ECS is seeking a Help Desk Technician to work in our Remote office . Job Description: IndraSoft, Inc. is seeking a Help Desk Technician - Journeyman with a fully adjudicated Secret clearance to work in the Annapolis Junction, Maryland area. The Help Desk Technician will support DISA Storefront Global Service Desk team and will be responsible for all Tier I and II escalated incidents, to perform proactive near-real-time system monitoring that is applicable to the DISA Storefront solutions/app
Posted 1 day ago | Updated 1 hour ago

Assistant Contract Technical Representative (ACTR) - FULLY ONSITE

Mindbank Consulting Group

•

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist to provide support to our Navy client. This opportunity is 100% onsite M-F in Arlington, Virginia and REQUIRES and active SECRET CLEARANCE. This is a great position with a smart, hard-working group and solid management team. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities: Have you done this type of work before? Provide IT support
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Posted 4 days ago | Updated 1 day ago