Helpdesk Jobs in Texas

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Tier I Help Desk

Maximus, Inc.

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut

IT Help Desk Analyst

Robert Half

Dallas, Texas, USA

Contract

Description We are looking for an experienced IT Help Desk Analyst to join our team in Dallas, Tx. This long-term contract position offers an exciting opportunity to provide technical support and resolve IT-related challenges across multiple platforms and technologies. The ideal candidate will excel in troubleshooting and delivering exceptional customer service while ensuring efficient operations. Responsibilities: Provide technical support for hardware, software, and network issues across dive

Help Desk Analyst II

Robert Half

Remote or Nashville, Tennessee, USA

Full-time

Description We are seeking a proactive and detail-oriented Desktop Support Analyst for, one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - 6 pm CST, Monday-Friday. Key Responsibil

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Southlake, Texas, USA

Full-time

Description Note: Manager likes to see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All candidates coming onboard with have to do phone as well as chat support. Shift: Candidates will work onsite starting day one, but will be able to work remotely on Friday's. After

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Service Desk Specialist or IT Help Desk (Bilingual: German/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: German/English) Job Ref #:43592 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Market Rate (W2 Only) This role is 100% ONSITE, no remote work is offere

L1 Lumos Helpdesk

Montek System

Remote

Third Party, Contract

Job Title: L1 Lumos Helpdesk Consultant Location: 100% Remote Duration: 6+ Months Need an L1 Lumos Helpdesk consultant to do ticket support. Lumos is a new product

Help Desk & Trainer (Data)

Peer Consulting Resources

US

Contract, Third Party

Contact Details: 1.Seema Singh Email: Cell: Job Title: Help Desk & Trainer (Data) Location: Remote (WI preferred but relocation is Ok before start date) Duration: 6 Months (Possibility of a multi-year extension) Years of Experience: 2+ Yrs. Required Hours/Week: 40hrs./Week Job Description: The goal of this position is to increase support to Wisconsin's schools and districts for state reporting tasks as well as provide training and presentations related to several data applications. The posit

Help Desk & Trainer (Data)

Envision Technology Solutions

Remote or Madison, Wisconsin, USA

Third Party, Contract

Job Title:- Help Desk & Trainer (Data) Location:- Madison, WI Job Description:- Key Responsibilities: Customer Service Help Desk Responsibilities (60%): Respond to customer requests via CRM, email, and phone. Track and document tickets and support issues. Support schools/districts in WISEdata data submissions and review processes. Contact districts proactively if data support is needed. Monitor data quality, review reports before data snapshots. Help identify improvements to state reporting thr

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Help Desk Desktop Support Analyst

Randstad Digital

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca

Help Desk Technician

TEKsystems

Remote or Rochester, New York, USA

Full-time

Description TEKsystems' client in the Rochester, NY area is seeking a Help Desk Technician on a 12 month contract basis. On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate comple

Help Desk Specialist

ResolveTech Solutions Inc.

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r

Help Desk III

Kforce Technology Staffing

Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond

Help Desk

Robert Half

Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

Epic EMR Help Desk

Talent Groups

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Third Party, Contract

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Helpdesk / Desktop Support

Attractivate LLC

Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh