Helpdesk Jobs in Texas

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Help Desk Specialist

Dunhill Professional Search

San Antonio, Texas, USA

Full-time

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f

Help Desk Analyst

Robert Half

San Antonio, Texas, USA

Full-time

Description We are seeking a Help Desk Analyst in the manufacturing industry, based in San Antonio, Texas. This role offers a contract to permanent employment opportunity and involves providing both onsite and remote technical support to end users. As a Help Desk Analyst, you will be expected to field incoming help requests, prioritize issues based on business needs, and work collaboratively with team members to resolve hardware and software related user issues. Responsibilities: Provide onsite

Helpdesk Technician

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

This role is 100% onsite in Austin, TX Top Skills: 1. 2-3 plus years of Help Desk experience 2. Experience supporting SaaS applications (i.e. Smart sheets, Air Table, Asana, etc.) This includes assigning, managing, and troubleshooting. 3. Needs strong phone presence and personality 4. Experience supporting M365 5. Experience with an Identity tool like Okta, Duo, Azure SSO, or something similar 6. Basic Help Desk Skills: Azure AD, break fix, Windows and Mac support Job Description: Our client is

Help Desk Analyst

DMI

Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Help Desk Analyst I

Robert Half

San Antonio, Texas, USA

Contract

Description We are searching for a proactive Help Desk Analyst I to add to our team in San Antonio, Texas. This role will primarily focus on providing technical assistance to local and field users in a dynamic work environment. You will be responsible for responding to technical help tickets, providing IT support for various applications, and proposing solutions to recurring technical issues. Responsibilities: Responding promptly to technical help tickets submitted through various channels. Pro

Help Desk Technician

Zachary Piper Solutions, LLC

El Paso, Texas, USA

Full-time

Piper Companies is looking for a Help Desk Technician to join a business consulting company. This is fully onsite in El Paso, TX. Essential Duties of the Help Desk Technician: Provide Tier 1 technical support for end users at our client's site in a courteous manner.Perform desk-side/in-person user assistant to include software/hardware troubleshooting, upgrade, installation, and configuration.Manage user accounts in Microsoft Active Directory/Azure AD.Shipping/Receiving IT equipmentOnsite IT as

Helpdesk Support Analyst

Genius Road, LLC

Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree

Help Desk Analyst

Robert Half

McAllen, Texas, USA

Full-time

Description Robert Half is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Financial Services industry. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the

Helpdesk Analyst - Austin- Onsite

The HT Group

Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble

Help desk regular

Luxoft USA Inc

San Antonio, Texas, USA

Full-time

Project Description:As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.Responsibilities:- Image and deploy hardware/software for new hires and acquisitions. - Recover and re-image existing hardware for re-deployment. - Follow all escalation procedures according to service level agreement - Use remote control tool to assist end users

Global Store Support Helpdesk Coordinator

Apple, Inc.

Austin, Texas, USA

Full-time

Summary The Global Store Support (GSS) Helpdesk Coordinator is responsible for removing obstacles to the smooth operation of Retail stores by rapidly responding to escalated tickets, ensuring that we meet our goal of providing Apple customers with an industry-leading, extraordinary experience. In particular, the Coordinator is responsible for providing our Retail teams with excellent customer service via telephone and email-based inquiries. Occasionally we participate in multiple simultaneous s

Help Desk Technician

SNI Technology

Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

IT Helpdesk Support

Celer Soft LLC

Plano, Texas, USA

Full-time, Part-time, Third Party, Contract

Hi All Please find the job details mentioned below and let me know if you have any suitable resources. Desktop Support (onsite) Fulltime Plano, TX Preferred skills: VOIP, FIVE9, Contact Center Regards, Ram

Senior IT Helpdesk Technician

Korn Ferry

Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal

Help Desk Lead (Hybrid DFW, TX)

Elan Partners

Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys

Help Desk Analyst

Robert Half

Garland, Texas, USA

Contract

Description Robert Half is working with a client in the East Dallas area that is looking for an onsite Desktop Support Analyst. This will be 5 days a week onsite with a schedule of M-F, 7AM - 3:30PM. This is a small business environment with a close-knit group of employees that is looking for the right candidate to support their end users. POSITION: DESKTOP SUPPORT LOCATION: EAST DALLAS DURATION: 6 MONTH CONTRACT TO HIRE SALARY: 55K Requirements Printer TroubleshootingActive DirectoryInven

L2 Helpdesk/ Service Desk Support Engineer

Alchemy Software Solutions LLC

San Antonio, Texas, USA

Contract, Third Party

Alchemy Software Solutions, a worldwide talent management company we help firms match the appropriate talent with the right employment openings. With a strong emphasis on developing long-term connections with both clients and candidates, our goal is to provide a smooth recruitment process that corresponds with your needs and beliefs. Role: L2 Helpdesk/ Service Desk Support Engineer Location: San Antonio, TX 100% Onsite Duration: Long term Contract Job Description: We Need Resource Who Has Strong

IT Support Specialist

Technology Recruiting Solutions,Inc.

Houston, Texas, USA

Full-time

IT Support Specialist Houston, Texas Central Houston company has an immediate need for a IT Support Specialist for a permanent position. Responsibilities: -Serve as IT Support Specialist is the company's first line of defense for technical issues. -Act as the primary point of contact for employees needing assistance with technology. -Investigate and resolve employee technical problems. If an issue cannot be fully resolved, escalate it appropriately. Ensure the employee's concern is fully addres

Mac Support Analyst

BuzzClan LLC

Dallas, Texas, USA

Contract

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users