Helpdesk jobs in Texas

Remote

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Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Technical / Deskside Support/Help Desk

Austin, Texas

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Today

Location: Austin, TX Salary: $24.00 USD Hourly - $25.00 USD Hourly Description: Our client is currently seeking a Technical / Deskside Support IV/ Help desk Technical / Deskside Support IV - Onsite (Austin, TX) Austin, TX -Onsite, 5 days/week 8:00 AM - 5:00 PM CST Provides end-user support across US and international locations Handles escalated tickets from helpdesk (calls, ticketing system, walk-ups) Supports laptops, desktops, iPhones, tablets, printers, Office 365, SharePoint, OneDr

Contract

USD 24.00 - 25.00 per hour

Help Desk Analyst

Carrollton, Texas

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Today

Description Need to be fluent in French and English No sponsorship We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service. Responsibilities: Install, configure, and maintain laptops, desktops, and

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Full-time

USD 60,000.00 - 65,000.00 per year

Help Desk - 1PM-10PM Shift - Hybrid

Remote or Kansas City, Missouri

•

Today

Job Description The shift for this position is 1PM -10PM CST with an hour lunch. This is a hybrid role that is mostly remote with 1 day a week requirement in the office. As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documentation, use Web Resources, and Lab Testing, etc. to resolve issues

Full-time

USD 15.00 - 28.61 per hour

Help Desk Analyst

Fort Worth, Texas

•

Today

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations. Title: L1 Helpdesk Location: Fort Worth, Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: Respond promptly t

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Contract

USD 22.16 - 25.66 per hour

Help Desk ~ Local to TX

Austin, Texas

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21d ago

Role: Help Desk 1 OCANov25HD The primary work location(s) will be at Office of Court Administration, 205 W 14th St, Austin, TX 78701. The working position is On Site. Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer confi

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Contract, Third Party

Depends on Experience

Help Desk Manager

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

•

Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

110k - 125k

Help Desk Support

Austin, Texas

•

Today

Location: Austin, TX Description: Position: Helpdesk Support Location: Austin, TX, 78701 Duration: 3 months contract then hired permanently (Temp-to-Hire) Shift: 8:00 AM - 5:00 PM (Monday to Friday) About the Role As a Helpdesk Support Specialist, you will provide front-line technical assistance to internal users, ensuring timely resolution of IT-related issues. You'll handle inbound calls and emails, diagnose problems, and deliver solutions while maintaining exceptional customer service sta

Contract

Customer Insights Analysts

Irving, Texas

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Today

Analyst is a subject matter expert and a Customer Success resource in the C-Shopper Team, to work directly with Marketing, Merchandising, Loyalty, Operations & Finance Users and drive internal adoption for our Customer Insights. This professional is actively producing analytics projects as requested and also demonstrating to both Users and internal Prospects how they may leverage the C-Shopper Customer Insights Portal to make better recommendations to drive business impact. This professional wil

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Contract

$38 - $40

Helpdesk Support

Austin, Texas

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22d ago

We are seeking an IT Support Technician who provides front-line technical assistance to end users by responding to inbound calls and emails in a timely, professional manner. This role involves diagnosing issues, delivering basic troubleshooting, and ensuring accurate documentation of all support interactions. Qualifications: Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the

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Full-time

$24 - $28

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some ben

Full-time

USD 16.25 - 18.00 per hour

Service Support Analyst - REMOTE

Remote

•

Today

Job Description: Crop to Crop resumes are accepted Location Requirement: This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of the engagement. The Service Support Analyst role will be part of the Incident Management and Change Management effort handling incidents by assisting the NCDIT Manager/Supervisor, providing seamless business support in FACS and executing the Service Level Agreement (SLA) for FACS operations and maintenance. The fo

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Contract

Depends on Experience

IT Helpdesk Technician

Plano, Texas

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Today

Location: Plano, TX Salary: $20.00 USD Hourly - $25.00 USD Hourly Description: Our client is currently seeking a IT Helpdesk Technician Helpdesk Specialist Plano, TX Long term contract Job Description We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to commun

Contract

USD 20.00 - 25.00 per hour

Early Career Help Desk Technician- Remote- Wisconsin

Remote or Austin, Texas

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Help Desk Technician- Remote- Wisconsin at Gainwell, you can contribute your skills as we harness the power

Full-time

USD 44,500.00 - 63,500.00 per year

Help Desk Support (The must be local to Austin, TX)

Austin, Texas

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22d ago

Title: Help Desk Support Location: Austin, TX (Onsite) Duration: 15+ Months Job Description: Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).Experience working with customers across all levels of technological proficiency.Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information

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Full-time

Depends on Experience

Help Desk 1

Austin, Texas

•

Yesterday

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Early Career Help Desk Technician- Remote- Wisconsin

Remote or Dallas, Texas

•

Today

Full-time

USD 44,500.00 - 63,500.00 per year

Help Desk Support

Austin, Texas

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21d ago

Help Desk SupportDepartment: Technical Services Help Desk & Operations Location: On-Site Austin, TX Role Type: Full-Time, Contract to Hire About Our ClientOur client provides statewide support services for court operations and technology systems. They oversee essential technical services that help maintain system functionality, user access, and technology operations across judicial offices. Job DescriptionWe are seeking Two Help Desk Supportprofessionals to provide front-line technical support

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Contract

Depends on Experience

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Helpdesk jobs in Texas, USA