About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to en
Helpdesk Specialist I Location: San Antonio, TX Schedule: Fully onsite Rate: $20.00 - $23.00/hr Description: The On-site Technology Support (OSTS) Technician provides high-level technical support, guidance and advice to Company personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess v
Title: HelpDesk Analyst /Service Desk Analyst Location: Houston TX, Type of role: 6 Months Contract Payrate: $20/hr -$30/hr Job Description: We are looking for a proactive and customer-focused Service Desk Analyst to provide first-line technical support to our internal and external users. The ideal candidate will troubleshoot and resolve IT issues efficiently while delivering excellent customer service. This role is essential in ensuring the smooth operation of IT systems and user satisfaction.
CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years
This leading financial institution encompasses several well-established brands, offering a wide range of services to meet diverse customer needs. Among its subsidiaries, Ace Cash Express stands out as a highly recognized name in the Dallas-Fort Worth area, known for its strong community presence and reliable financial solutions. With a reputation for innovation and growth, the organization continues to set benchmarks in the industry while supporting its team with robust career opportunities. Th
Description We are in search of a Help Desk Analyst II to join our team. The role is primarily based in Houston, Texas. As a Help Desk Analyst II, you'll be tasked with providing technical assistance, managing AV equipment, and liaising with various teams across multiple locations. The position offers a contract to permanent employment opportunity. Responsibilities: Providing excellent customer service by promptly responding to service desk queries and issues Setting up and managing Microsoft T
Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec
Seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that associate value is maintained to the standards set forth by the company. This is a call center environment with a steady flow of issues, needs and requests from internal end users. Responsibilities: Pr
Description We are on the lookout for a proficient Help Desk Analyst to become a part of our team in Houston, Texas. The successful candidate will be tasked with providing support related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft. This role offers a short term contract employment opportunity. Responsibilities: Provide assistance for issues related to Android Development Handle inquiries related to Cisco Technologies, acting as the first point
Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst II in Houston, Texas. This role will be pivotal in our IT department, focusing on supporting end users both within the United States and internationally. The Help Desk Analyst II will be responsible for setting up new users, troubleshooting issues, and managing service tickets. Apply today to learn more about this exciting opportunity! Responsibilities: Setting up new users with the necessary hard
We are seeking candidates in the following Houston area locations: 610 & Hearth Rd Houston TX 77054 I-10 & Federal Rd Houston TX 77015 Beltway 8 & John F. Kennedy Blvd Houston TX 77032 290 & Hollister Houston TX 77040 I10 & Dairy Ashford Rd Houston TX 77079 Position Requirements: Priority will be given to candidates who meet the following criteria: Advanced technical troubleshooting skills Proven customer service experience Familiarity with VoIP phone systems At least two years of experience
Help Desk Specialist Onsite - San Antonio, TX *Secret Clearance Required We are looking for an entry level Help Desk Specialist to support one or more proprietary help desk systems. This is a great role for someone looking to transition to a career in federal IT! Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract inf
Job DescriptionJob DescriptionJoin the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $24,100.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinkin
We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a
Please note I have direct access to the Hiring IT Operations Manager on this position. We are known to promote staff from within our company. Thus, this is an excellent opportunity for a Helpdesk Analyst to advance their career into a Systems Engineer role. We are the leading supply chain company in our niche and are looking for 4 Helpdesk Analysts. We are a privately held global company that has been in business for 60+ years, has $1.5+B in revenue (27.5% increase over previous year and 56% 2-y
Qualifications: Pay rate: $15 - $19 Minimum of 2 years working as an experienced IT desktop support technician. Work to resolve help desk and IT related issues. Resolve help desk tickets including troubleshooting hardware and software issues. Tier 2 level support for end users.
Job DescriptionJob DescriptionIT company seeks an IT Helpdesk Engineer. This position assesses and troubleshoots computer support problems and resolves users problems. We are looking for self-motivated, team-oriented, and highly organized individuals. A work location will be onsite at a client s site in Houston, Texas, for at least three days. In response to our client s request, this position does not have an established work schedule. You will be required to work a flexible schedule based on
IT Help Desk Support Tier I Duties And Responsibilities Procures, deploys, maintains, and supports end-user devices and software across local and remote locations. Assists users with printers, tablets, mobile phones, and other peripherals. Develops and maintains appropriate documentation of processes and procedures to aid other IT staff members. Maintains and helps develop the IT customer service process. Works closely with other team members to resolve tickets in a timely manner; identifies tre
Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst II to join our team. The role is primarily based in Houston, Texas. As a Help Desk Analyst II, you'll be tasked with providing technical assistance, managing AV equipment, and liaising with various teams across multiple locations. The position offers a contract to permanent employment opportunity. Responsibilities: Providing excellent customer service by promptly responding to service desk queries and issues Setting up and ma