IT Service Desk Team Member Jobs in 94105

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Lead IT Support Analyst Service Desk

Kaiser Permanente

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San Leandro, California, USA

Full-time

Description: Job Summary: In addition to the responsibilities listed below, this position is responsible for mentoring and providing technical support for more junior support team members. This role assists with the evaluation and implementation of work transitioning to the Service Desk. Some of the unique challenges this position will face include building and maintaining relationships needed for successful end-user support, and balancing business and technical requirements to derive best po
Posted 14 hours ago | Updated 2 hours ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 14 days ago | Updated 3 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 14 hours ago

IT Support Escalation Engineer

OpenAI

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San Francisco, California, USA

Full-time

About the Team As a member of the IT Support team, and our first IT Support Escalation hire, you'll be stepping into a secure, employee-centric, and technologically advanced environment to tackle robust IT Support Escalations. Our priority is to structure our support operations to effectively triage and resolve technical issues reported by our business partners and stakeholders, with the necessary tools and resources to minimize disruption and accelerate productivity. You will act as the primar
Posted 15 days ago | Updated 7 days ago

Service Desk Associate

Korn Ferry

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San Francisco, California, USA

Contract

We have partnered with our client in their search for a Service Desk Associate. This team member will provide high-quality white glove service to ensure that IT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on a variety of user facing technologies, including laptops, iPhones & iPads, enterprise applications, email and endpoint protection. This person will provide both onsite and virtual support to all firm employees of all leve
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Posted 15 days ago | Updated 7 hours ago

Field Service Technician

Apex Systems

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Newark, California, USA

Full-time

Job#: 2012581 Job Description: A Brief Overview The Field Services Technician is responsible for providing onsite support to end users and networking equipment in the San Francisco Bay Area, including all onsite installation, configuration, repair, and maintenance for a variety of end user devices and network devices, coordination of OEM parts or maintenance as required, and support of end users through incident resolution in collaboration with the service desk and desktop engineering teams. Lo
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Posted 33 days ago | Updated 6 hours ago

IT Help Desk Support

Bayforce

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San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 20 days ago | Updated 20 days ago

Help Desk Analyst

Robert Half

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Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte
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Posted 7 days ago | Updated 3 hours ago

IT Support

Airwallex

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San Francisco, California, USA

Full-time

At Airwallex (airwallex.com) , we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform. If you're excited to do the most ambitious work of your
Posted 9 days ago

IT Application Support Specialist

Stefanini

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Remote or Tampa, Florida, USA

Contract

Stefanini Group is hiring!Exciting opportunity awaits, let us help you get started!Click Apply Now or you may call: or email: Open to W2 candidates We are seeking an IT Application Support Specialist for a key client of ours in a long-term position. This position is 100% remote. In this role you will triage single user issues to gather data, replicate the experience and document findings for further troubleshooting. Responsibilities:Troubleshooting and provide solutions for technical questions
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Posted 9 days ago | Updated 2 hours ago

Senior IT Support Specialist

Kforce Technology Staffing

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Remote or Waltham, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Waltham, MA that is seeking a Senior IT Support Specialist. Responsibilities: * Provides level 2 support to customers working to resolve more complex issues * Understands and applies advanced principles of company IT Service Management toolset * Creates and validates knowledge articles to solve more complex Service Requests and Incidents * Carries out advanced tasks requiring adherence to prescribed processes * Continues to develop documentation and com
Posted 14 days ago | Updated 1 hour ago

Service Desk Agent

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations
Posted 5 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel
Posted 5 days ago | Updated 1 hour ago

System Support Analyst II

Mitchell Martin, Inc.

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San Mateo, California, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a System Support Analyst II Location: San Mateo, CA Position Type: Contract Job Summary: As a technical resource provides support and operation of application User account administration Monitors help desk ticket escalations and provides tier 2 application support. Work with users to understand and resolve system problems Takes ownership of issues and collaborates with Help Desk and vendor support to drive issues to full resolution Assist in develo
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Posted 60+ days ago | Updated 3 hours ago

ITSM Program Manager

Enclipse Corp.

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Remote

Contract

ITSM Program Manager Location: Minneapolis, MN (Remote Work) Job Description: Client is looking for someone with 5 years experience in managing ITSM teams in a Government setting such as: Service desk End-point Process Owners. Responsibilities: Assist in managing the end point engineering team and functions. Assist in managing the service desk team and functions. Work with managers on team, team dynamics and effectiveness metrics. Oversee and/or run projects to address "end of life" hardwa
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Posted 2 days ago | Updated 2 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 14 days ago | Updated 8 hours ago

Sr. Support Engineer (Palo Alto)

TEKsystems c/o Allegis Group

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Palo Alto, California, USA

Full-time

Description: Sr. Support Engineer, Match Group Business Technology Match Group is looking for a motivated and passionate Sr. Support Engineer to help provide a great technical experience for all of our employees. Your day-to-day will include troubleshooting hardware and software issues related to local machines, network connectivity, SaaS apps, virtual machines, email, Slack, and more. You will perform the technical onboarding for new employees and have a large contribution to team project work,
Posted 1 day ago | Updated 3 hours ago

Service Desk Manager

Top Prospect Group

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Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca
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Posted 7 days ago | Updated 7 days ago

Sr. Support Engineer (Palo Alto)

TEKsystems c/o Allegis Group

•

Palo Alto, California, USA

Full-time

Description: Sr. Support Engineer, Match Group Business Technology Match Group is looking for a motivated and passionate Sr. Support Engineer to help provide a great technical experience for all of our employees. Your day-to-day will include troubleshooting hardware and software issues related to local machines, network connectivity, SaaS apps, virtual machines, email, Slack, and more. You will perform the technical onboarding for new employees and have a large contribution to team project work,
Posted 15 hours ago | Updated 3 hours ago

Help Desk Support II

Odesus

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Remote or Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK; Local candidates preferred.MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalatio
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Posted 3 hours ago