ITSM/ITIL Manager Jobs in 49503

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Project Manager 2_Only W2_Remote TX

Chelsoft Solutions Co.

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Remote

Contract

requires a seasoned professional to oversee the enhancement of the agency s IT Configuration Management Database (CMDB). The incumbent will be responsible for guiding the visioning, assessment, planning, and implementation phases of the project in collaboration with stakeholders and IT teams. This includes working closely with vendors to gather business requirements, obtaining approvals for the CMDB roadmap, and ensuring timely and within-budget delivery of the project. Key Responsibilities: Lea
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Posted 3 days ago

ServiceNow Solution Architect

3B Staffing LLC

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Remote

Contract

POSITION SUMMARY: The ServiceNow Solution Architect the strategic helm of the ServiceNow Platform, which includes IT Service Management (ITSM) , IT Operations Management (ITOM), HR Service Delivery (HRSD), Governance Risk & Compliance (GRC), Security Operations, and Strategic Portfolio Management (SPM) modules, as well as Custom Built Applications. They design the trajectory of the platform, work closely with leaders and development teams to architect solutions that align to strategic and opera
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Posted 1 day ago | Updated 18 hours ago

Senior ServiceNow Developer

NetImpact Strategies, Inc

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Remote

Full-time

We have an opportunity for a Senior ServiceNow Developer to join our talented Professional Services team. The successful candidate will serve as the key technical resource leading the configuration, development, support, and maintenance of the ServiceNow implementation. The successful candidate will have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our custome
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Posted 17 days ago

Senior ServiceNow Administrator

Summit 7 Systems

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Remote

Full-time

Location: Huntsville, AL/Remote Salary*: $90,000 - $120,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we inve
Posted 14 days ago

ServiceNow Program Analyst

CRI Advantage, Inc.

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Remote

Full-time

NowAdvantage Program Analyst at CRI Advantage Overview: CRI is a ServiceNow Consulting and Implementation partner and is a 2024 Partner of the Year awardee. We are seeking dynamic individuals to join our rapidly growing division. CRI Advantage is seeking a growth-oriented Program Analyst to lead our ServiceNow Managed Services Program, NowAdvantage. This pivotal role combines strategic project management with deep business analysis to ensure the successful management and continuous improvement o
Posted 30 days ago | Updated 17 days ago

Incident Manager

Sharp Decisions

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Remote or Morrisville, Pennsylvania, USA

Contract

IT Incident Management C2H role - 6 months Duration The Incident Manager is responsible for the management of high severity incidents from identification through resolution and will collaborate with various functions within the IT organization and lead incident resolution teams across those functions. The Incident Manager will effectively communicate and act as an intermediary at all IT and Business levels from individuals to executive leadership. Additionally, the Incident Manager will provi
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Posted 16 days ago

ServiceNow Developer

Fusion IT Inc

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Remote

Third Party, Contract

Position: ServiceNow Developer Location: Remote JD: Primary areas of support include: NOW Core Platform Security, CMDB, Discovery ITSM Service Portal, Request Fulfillment (Catalog) Incident, Request, Knowledge, Change & Asset Management, Virtual Agents, On Call Scheduling ITOM Discovery, Service Mapping, Event Management, Cloud Management SAM Software Asset Management HAM Hardware Asset Management Sec Ops Security Operations, Vulnerability Response Performance Analytics GRC Governance, Risk
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Posted 16 days ago | Updated 3 days ago

Project Manager 2 - Austin, TX - Remote

Vaazu

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Remote

Full-time, Part-time, Contract, Third Party

Position Project Manager 2 Location Austin, TX - Remote Duration 1+ Year (Extendable) Job Description: HHSC needs an experienced and successful project manager to guide the visioning, assessment, planning, and implementation of a project to enhance the agency's IT Configuration Management DatabBase (CMDB). This will include working with a vendor(s) to gather stakeholder business requirements, obtaining approvals for the resulting CMDB roadmap, working with stakeholders and the ITSM team to plan
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Posted 3 days ago | Updated 2 days ago

ServiceNow Developer

Kforce Technology Staffing

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Remote or Schaumburg, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client in Schaumburg, IL that is seeking a ServiceNow Developer. Responsibilities: * Configuration of ServiceNow's ITSM service catalog * Requirements gathering * Troubleshoot technical issues through all phases of SDLC * Resolve complex IT issues REQUIREMENTS: * ServiceNow & ITIL certifications * 7+ years of full stack development experience with ServiceNow * Good understanding of ServiceNow ITSM, ITOM & Now platform architecture * Understanding of AI capabilit
Posted 2 days ago | Updated 7 hours ago

ServiceNow Specialist II

SHI International Corporation

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Remote

Full-time

Job Summary The ServiceNow Specialist will contribute to a team of experts providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Specialist will join the IT Team to focus primarily on the implementation, configuration, and management of the customers' ServiceNow platform. The ServiceNow Specialist will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the
Posted 4 days ago | Updated 10 hours ago

Quality Assurance Manager-SME

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Quality Assurance Manager (SME) to ensure the quality and efficiency of the ServiceNow platform. This position will be located in Washington D.C. and will be a fully remote position. Responsibilities ServiceNow Testing: Develop and maintain automated test scripts using ServiceNow's automated testing framework. Execute test scripts to validate new features, enhancements, and bug fixes. Analyze test results and work with developers to resolve issues.
Posted 16 days ago | Updated 10 hours ago

Sr. ServiceNow Business Analyst

Navigant Consulting

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Remote

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : As a ServiceNow Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, and user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts, and help configur
Posted 4 days ago | Updated 10 hours ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 2 days ago | Updated 10 hours ago

Director, Digital Vendor Management

AFLAC

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Remote

Full-time

Salary Range: $115,000 - $235,000 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Mo
Posted 22 days ago | Updated 10 hours ago

Sr. ServiceNow Business Analyst

Navigant Consulting

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Remote

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : As a ServiceNow Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, and user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts, and help con
Posted 3 days ago | Updated 10 hours ago

Systems Operations Engineer - Remote

DriveTime

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Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 21 days ago | Updated 10 hours ago

IT Asset Manager (SAM-HAM Operations)

SHI International Corporation

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Remote

Full-time

Job Summary The ServiceNow ITAM Manager will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developer will join the IT Team to focus primarily on the implementation, configuration, and management of the customers' ServiceNow platform. The ServiceNow ITAM Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience wi
Posted 4 days ago | Updated 10 hours ago

ServiceNow Business Systems Analyst

Xoriant Corporation

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Remote

Contract

Job Title: ServiceNow Business Systems Analyst Location: 100% Remote (EST/CST Hours) Duration: 6+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $70.00/hour-$74.00/hour BSA service now platform Multiple service now implementations (more than 3) MUST HAVE : ITIL version 3 or 4, certified system admin in service now, certified implementation specialist in service now Responsibilities: Facilitate requirements gathering and functional design discu
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Posted 60+ days ago | Updated 10 hours ago

Staff Technical Program Manager

ServiceNow, Inc.

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Remote or San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 days ago | Updated 10 hours ago

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Posted 9 days ago | Updated 10 hours ago