IT service management Jobs in Dulles, VA

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Network Management Service Designer (IT SE II) (Government)

AT and T

Chantilly, Virginia, USA

Full-time

Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions, and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission. Our National Security Team supports the intelligence community by providing, operating, and assuring critical voice,

IT Service Delivery Lead

SAIC

McLean, Virginia, USA

Full-time

Job ID: 2406016 Location: MCLEAN, VA, US Date Posted: 2024-04-30 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the

IT Service Desk Mid

Apex Systems

Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Governance and Portfolio Management Consultant

Navigant Consulting

Washington, District of Columbia, USA

Full-time

Job Family : Technology Consulting Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : The IT Governance and Portfolio Management consultant will support the client's Office of Chief Information Officer (OCIO) with the tracking of IT investment requests submitted from divisions across the enterprise and align them to the appropriate value stream and IT strategy. The consultant will support the Office of Information Officer Program Management Office's (PMO) to o

Sr. ServiceNow Developer/Architect

APN Consulting Inc

Reston, Virginia, USA

Contract

Job Title: ServiceNow App Engine Architect (App Engine exp. is must) Duration: 6 months Contract Location: RemoteAbout the Opportunity ServiceNow Architect with Application Engine, Flow designer, UI Builder, CSM or Scope applications configuration/customization skillsetResponsibilities Serve as the subject matter expert, squad point of contact, and champion for ServiceNow. Lead the solution, design, development, testing, and deployment of custom services in ServiceNow in compliance with require

ServiceNow DevOps Engineer

APN Consulting Inc

Reston, Virginia, USA

Contract

Job Title: ServiceNow DevOps Engineer Remote Contract Experience Required: 4-5 years of ServiceNow development experience 2-3 years of ServiceNow DevOps module experience Job Description: We are seeking a skilled ServiceNow DevOps Engineer to join our team. The ideal candidate will have a solid background in ServiceNow development with a strong emphasis on DevOps practices. As a ServiceNow DevOps Engineer, you will be responsible for ensuring smooth integration, deployment, and maintenance of Se

Change Manager

Peraton

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Resource (Business/Financial) Manager

BAE Systems

McLean, Virginia, USA

Full-time

Job Description BAE Systems is looking for an experienced Resource (Business/Financial) Manager to be responsible for the delivery of TO financials to support the United States Army Corps of Engineers (USACE) cost and financial objectives. The Resource Manager shall implement processes and procedures to ensure costs are captured accurately and tracked to the appropriate level of granularity to meet USACE requirements. The Resource Manager shall establish processes necessary to achieve Technology

TOC Service Desk Agent

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2028401 Job Description: Service Desk Agent- Arlington, VA The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement. This

TOC Service Desk Analyst

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple sh

BHA Response Operations IT Services Manager

GovCIO

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a BHA Response Operations IT Services Manager to support USAID. This position will be located in National Captital Region (NCR) and will be a onsite position. Responsibilities The BHA Response Operations Manager will be supporting the Bureau for Humanitarian Assistance (BHA) tasks for O&M of the USAID Information Technology Infrastructure and Systems (ITIS) program. Qualifications Basic Qualifications: Secret clearance or above 12+ years of experience

Service Delivery Manager

Electronic Consulting Services, Inc (ECS Federal)

Arlington, Virginia, USA

Contract

ECS is seeking a Service Delivery Manager to work in our Arlington, VA office . Please Note: This position is contingent upon contract award. Job Description: ECS is seeking talented professionals to join our successful and growing team in building the next-generation Continuous Diagnostics and Mitigation (CDM) Cyber data solution. The CDM Program is the Cybersecurity and Infrastructure Security Agency's (CISA) dynamic approach to strengthening the cybersecurity of Federal networks and syste

100% Remote-Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience-C2C-CH

Empower Professionals

Remote

Third Party, Contract

Role: Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience Location: 100% Remote Duration: 12+ Months Key Skills: BA, Service Now, TSM experience, BPC experience and Certified System Administrator (CSA). Responsibilities: Collaborate with telecom clients to understand their specific service management requirements and business processes. Design and implement ServiceNow solutions, with a focus on Telecom Service Management (TSM) modules such as Servic

ServiceNow Project Manager, Associate Director

Navigant Consulting

McLean, Virginia, USA

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 25% Clearance Required : Ability to Obtain Public Trust What You Will Do : As a Project Manager, you'll lead the overall delivery of ServiceNow Solutions including the design and development of the ServiceNow application components, manage project schedule, resources, risks and reporting. You'll provide overall guidance and serve as an escalation point for the ServiceNow development teams members. You'll support customers and end-u

Operations and Maintenance - Manager I

Node.Digital

Arlington, Virginia, USA

Full-time

Operations and Maintenance - Manager I Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Node is seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director of Technical Services.

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Delivery Lead

Peraton

McLean, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,