Information Systems Service Desk Analyst Jobs in Rosemont, IL

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IT Service Desk Analyst

NTT DATA

•

Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi
Posted 60+ days ago | Updated 8 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 13 days ago | Updated 16 hours ago

RITS Service Desk Analyst

SAIC

•

Remote or

Full-time

Job ID: 2405865 Location: REMOTE WORK, TN, US Date Posted: 2024-04-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere in the US. The Service Desk (ESD
Posted 1 day ago | Updated moments ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 14 days ago

Information Systems Programmer and Analyst V

Sonus Software Solutions Inc.

•

Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Information Systems Programmer and Analyst V Location: CA(Remote) Duration : 5 Years Contract Required Skills: KNOWLEDGE OF: Programming languages and operating systemsIns
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Posted 1 day ago | Updated 14 hours ago

Information Systems Programmer and Analyst

Sonus Software Solutions Inc.

•

Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Information Systems Programmer and Analyst Location: CA(Remote) Duration : 5 Years Contract Required Skills: KNOWLEDGE OF: Programming languages and operating systemsInstallin
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Posted 1 day ago | Updated 15 hours ago

Lead Customer Service Engineer

SAIC

•

Remote or

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe
Posted 49 days ago | Updated moments ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: Federal Signal has an immediate opening at its corporate headquarters in Oak Brook, IL for a Senior Desktop Support Technician. The Senior Desktop Support Technician serves as a main point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware, software and other assets to ensure optimal performance. The incumbent will be required
Posted 2 days ago | Updated 11 hours ago

Technician 2 - Information Technology Site Services

Maximus, Inc.

•

Chicago, Illinois, USA

Full-time

Description & Requirements The Information Technology (IT) Site Services Technician 2 is responsible for resolving technical issues for all end points with their dedicated location. Technician 2's are the Subject Matter Experts (SME) and have an in-depth knowledge of each project's specific applications to maintain project operations. They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, and resolving incidents related to end user systems/acc
Posted 49 days ago | Updated 10 hours ago

Support Tier I

Kforce Technology Staffing

•

Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 29 days ago | Updated 7 hours ago

Customer Technical Specialist I (Chicago)

Apex Systems

•

Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S
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Posted 60+ days ago | Updated 2 hours ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 2 days ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 22 hours ago

Help Desk Analyst II

Robert Half

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Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 11 hours ago

Lead - Mainframe Operations (100% Remote)

BAE Systems

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Remote or McLean, Virginia, USA

Full-time

Job Description BAE Systems, Inc. is seeking a Night Shift-Lead (12am - 8am ET) to provide support for Java-based mainframe operations for our Government client. This position is remote (telework). This role shall monitor, triage and report on Production activities related to the Internal Revenue Service's (IRS) Individual Tax Processing Engine (ITPE) Parallel Operations effort, in support of the Information Technology Operations Command Center-Monitoring of Mainframe & Triage Branch (ITOCC-MMT
Posted 1 day ago | Updated 8 hours ago

Data Protection Specialist (Remote)

Lincoln Financial Group

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Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72905 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementatio
Posted 43 days ago | Updated 35 days ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 1 day ago | Updated 11 hours ago

Senior Systems Engineer

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies.Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.Manage and deliver multiple projects with excellent time m
Posted 60+ days ago | Updated 11 hours ago

ASG Managed Services Engineer

SHI International Corporation

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Remote

Full-time

Job Summary The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI's management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth.
Posted 3 days ago | Updated 11 hours ago

IT Support / Quality Analyst (Hybrid)

IMS

•

Skokie, Illinois, USA

Full-time, Third Party

We value what makes you, IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS. What does t
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Posted 27 days ago