Jr Helpdesk Jobs in Austin, TX

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Jr to mid level Help Desk Support - 100% remote but live in the Northeast US

Calance

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Remote or Malvern, Pennsylvania, USA

Contract

Servicedesk Professional We need the technician in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our staff, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application