Junior Helpdesk Jobs in Chicago, IL

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Patch Management Analyst

Sentinel Technologies

Downers Grove, Illinois, USA

Full-time

Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure to regularly to keep technology current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch-related issues and mitigate any negative impacts on customer environments. This candidate will ensure patches are applied in accordance with customer- specific SLA s and compli

HelpDesk Supervisor- Location : Bensenville, IL- Fulltime/Direct Hire

Pegasus Knowledge Solutions

Bensenville, Illinois, USA

Full-time

Title : HelpDesk Supervisor Location : Bensenville, IL Duration : FT/Direct Hire Summary/Objective A Help Desk Supervisor is responsible for overseeing the technical support team to ensure effective and efficient resolution of IT-related issues for end-users. This role involves managing daily operations, providing guidance and support to help desk staff, and ensuring high levels of customer satisfaction. Essential Functions Reasonable accommodations may be made to enable individuals with disabil

Help Desk Manager

VC5 Consulting

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custo

Quality Assurance Analyst/Tester, Jr-Remote

Generis TEK Inc.

Remote or Nashville, Tennessee, USA

Contract

We have Contract role for Quality Assurance Analyst/Tester, Jr-Remote for our client Nashville TN. Please let me know if you or any of your friends would be interested in this position. Position Details: Quality Assurance Analyst/Tester, Jr-Remote-Nashville TN Location : 100% Remote Project Duration : 6+ months Job brief: This posting is for a QA Analyst .This position will support testing of modernization through supporting and leading the UAT test phase.This requested position should have know

Help Desk Analyst

Robert Half

Chicago, Illinois, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst to join our detail-oriented services team in Chicago, Illinois. In this role, you will be responsible for providing end-to-end support for all desktop and server-related issues, maintaining accurate incident records, and providing IT training to end users. Responsibilities Provide comprehensive phone and deskside support, addressing and resolving desktop and server-related issues. Log all phone calls

Junior Data Scientist

Randstad Digital

Remote or Vienna, Virginia, USA

Contract

job summary: Qualifications: - Bachelor's degree in computer science, mathematics, physics, statistics, or related field. - Experience with applying expertise in model design, training, validation, and monitoring. - Understanding of machine learning, statistical modeling, and algorithms. - Advanced skills with Python, Jupyter Notebook/Jupyter Lab, Visual Studio Code and other languages appropriate for large data analysis. - Solid SQL skills. - Experience with data visualization concepts a

Director of Service Delivery / IT / MSP or Consulting Experience REQUIRED / $130k

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera

IT Specialist (SYSADMIN)

CECOM, Software Engineering Center

Remote or Sierra Vista, Arizona, USA

Full-time

Summary About the Position: Serves as an IT Specialist (SYSADMIN) for Communication Electronics Command, Information Systems Engineering Command Mission Support Directorate (TH), Fort Huachuca, AZ. Overview Accepting applications Open & closing dates 07/24/2024 to 07/29/2024 Salary $73,858 - $96,012 per year Pay scale & grade GS 11 Location 1 vacancy in the following location: Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 50% or less - You may be expec

Technical Support Spec Sr - FSMIT

Northwestern University

Chicago, Illinois, USA

Full-time

Department: MED-Central IT Salary/Grade: ITS/77 Job Summary: This specific role is within the Feinberg IT centralized IT team. The central IT team provides resources and support to the Feinberg School of Medicine. Specific Responsibilities : Strategic Planning Recommends, plans, and implements workplace endpoint technology initiatives. Analyzes user's infrastructures and recommends or coordinates remedial changes as necessary. Administration Authors Scopes of Work for medium to large sized pro

Managed Cloud and Infrastructure Advisory Consultant - Manager

RSM US LLP

Chicago, Illinois, USA

Full-time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You ll find an environment that inspires and empowers you to thrive both personally and professionally. There s no one like you and that s why there

Certified Residential Appraiser (Remote)

First American Financial Corporation

Remote or Chicago, Illinois, USA

Full-time

Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive,

Manager of IT Technical Support

Kforce Technology Staffing

Naperville, Illinois, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Manager of IT Technical Support in Naperville, IL. Duties, Tasks and Responsibilities: Team Management: * Recruits, hires, onboards, and trains new team members * Assigns tasks and projects, delegates responsibilities, and provides performance feedback * Coaches and mentors team members, fostering a positive and productive work environment * Manages work hours for technology support agents including start/stop times, vacations, personal ti

Service Desk Specialist, Team Lead

University of Chicago

Chicago, Illinois, USA

Full-time

Department F&A ITS - Help Desk About the Department The University of Chicago's IT Services Department is an integral component of the institution, driving technological innovation and services. As a dynamic team of professionals, we continually strive for excellence in supporting the university's mission through advanced IT solutions and a strong commitment to improving employee relations, promoting diversity, equity, and inclusion, and aligning with the University's strategic goals. Job Summ

Enterprise Systems Helpdesk Supervisor (Apps Support Lead)

TEKsystems c/o Allegis Group

Itasca, Illinois, USA

Full-time

Description: Job Summary: The Enterprise Systems Helpdesk Supervisor is responsible for overseeing the daily operations of the helpdesk team, ensuring the efficient and effective resolution of technical issues related to the organization's enterprise systems. This role involves supervising helpdesk staff, providing direct support of helpdesk tickets, ensuring high levels of customer satisfaction, and providing management reporting on the overall helpdesk activities. Key Responsibilities: Supervi

Service Desk Specialist, Entry Level

University of Chicago

Chicago, Illinois, USA

Full-time

Department F&A ITS - Help Desk About the Department The University of Chicago's IT Services Department is an integral component of the institution, driving technological innovation and services. As a dynamic team of professionals, we continually strive for excellence in supporting the university's mission through advanced IT solutions and a strong commitment to improving employee relations, promoting diversity, equity, and inclusion, and aligning with the University's strategic goals. Job Summ

IFS ERP Lead/Supervisor

TEKsystems c/o Allegis Group

Itasca, Illinois, USA

Full-time

IFS Lead/Manager contract to hire remote opportunity. Description: Job Summary: The IFS Supervisor is responsible for overseeing the daily operations of the helpdesk team, ensuring the efficient and effective resolution of technical issues related to the organization's enterprise systems. This role involves supervising helpdesk staff, providing direct support of helpdesk tickets, ensuring high levels of customer satisfaction, and providing management reporting on the overall helpdesk activities

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 8 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 8 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 8 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and busines

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 8 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and busines