Knowledge Management Help Desk Jobs in Austin, TX

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Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Description: Locations: 2 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Katherine Cressler, Sidhant Sharad, Jurcemeo Triplett, Vincent Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea. Note: Manager likes to see candidate

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Description: Locations: 2 Positions will sit at the Austin, TX site location Looking for at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All candidates coming onboard with have to do phone as well as chat support. Shift: Candidates will work onsite starting day one, but will be able to wor

Higher Education Oracle Fusion Cloud Student Management Technical, Integration, or Solutions Lead with Business Knowledge

Sierra-Cedar, LLC

Remote

Full-time

Our Higher Ed practice is looking for a motivated andexperienced Oracle Fusion Cloud Student Management Technical, Integration, or Solutions Lead with Business Knowledge.Implementation experience in the Higher Education field (such as a college or university) is strongly desired and may be required. Sierra-Cedar helps Higher Education institutions more than 350 of them with the implementation of Oracle software.Our business-savvy Lead Technical Consultants are responsible for implementing Orac

SharePoint Support Analyst

Genius Road, LLC

Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES

Systems Support Specialist

Genius Road, LLC

Austin, Texas, USA

Contract

System Support Specialist Contract Length: 12-18 months Location: Austin, TX (Hybrid 2 days/week onsite) Our client is looking for a dynamic, energetic System Support Specialist who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with minimal supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience: 4+ years of experience perfor

Technical Support - Mid Level (3-5 yrs)

Judge Group, Inc.

Austin, Texas, USA

Full-time

Location: Austin, TX Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Technical Support - Mid Level (3-5 yrs) [ Additional Description ] Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Res

Technical Support - Mid Level (3-5 yrs)

Judge Group, Inc.

Austin, Texas, USA

Full-time

Location: Austin, TX Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Technical Support - Mid Level (3-5 yrs) [ Additional Description ] Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Res

Client Services Analyst (3 Openings)

University of Texas System

Austin, Texas, USA

Full-time

Client Services Analyst (3 Openings) University of Texas System FLSA Status Non-Exempt Earliest Start Date Immediately Salary Negotiable commensurate to experience. Hours per Week 40 hours weekly Hiring Department Office of the Chief Information Officer Required Application Materials A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree information, and employment history to an online thi

Global Help Desk

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2031956 Job Description: Role: Help Desk Representative Shift: 3 days onsite/ 2 days remote (78703) Location: Austin, TX - Must Be Willing to Come Onsite Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves sof

Desktop Support Representative II

INSPYR Solutions

Austin, Texas, USA

Contract

Title: Desktop Support Representative Location: Autin, TX (Onsite) Duration: 6 month contract to hire Compensation: $32-38/hr. Work Requirements: , Holders or Authorized to Work in the U.S.POSITION SUMMARY: Provides moderately complex technical support and assistance to clients via email, phone, deskside and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintena

ASG Service Desk Analyst II

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a si

Oracle HCM Configuration Engineer. - Must have Helpdesk experience - Remote - C2H or Fulltime

Cyber Sphere LLC

Remote

Third Party, Contract

Oracle HCM Configuration Engineer. - Must have Helpdesk experience. Remote - USA6-12months C2H or Fulltime Description: Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining form functions and fu

Business Process Specialist

BAMM

Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord

Oracle HCM Configuration Engineer

Cyber Sphere LLC

Remote

Third Party, Contract

Hi All, We have the following position with Prime vendor. Title: Oracle HCM Configuration Engineer Location: Remote Duration:12+ Months JD: HCM Configuration Engineer. Must have Helpdesk experience. Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, def

Oracle HCM Consultant

Resourcesoft, Inc.

Remote

Contract

Requirements: 3+ years of experience with Oracle HCM NextGen Help Desk.Proficiency in Visual Builder Studio Advanced and Express modes.Experience in implementing new enhancements and functionality.Experience with Redwood module configuration and setups.Experience in Tier 2/3 ticket work.Experience with testing and documenting new requirements and defects.Strong communication skills for customer interaction and Help Desk recommendations. Responsibilities: Lead efforts for Oracle HCM NextGen Help

Help Desk Technician

Infinity Technologies

Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of

Infrastructure Automation Systems Engineer

SPECTRAFORCE TECHNOLOGIES Inc.

Remote

Contract

Title: Infrastructure Automation Systems Engineer Duration: 4months Location: 100% Remote Payrate starts from $35/hr on W2 4800 Deerwood Campus Parkway, Building 100, Jacksonville, Florida, United States, 32246 Description: Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems, and perform scrip

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

Oracle HCM Config Engineer-Remote

Cyber Sphere LLC

Remote

Full-time, Third Party

Title Oracle HCM Config Engineer Location- Remote Duration Contract Skill Years of Experience Cloud HCM Core Module & Help Desk Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining form functions and functional setups Prior experience of implementing, managing, provisioning security, and resolving security access problems will be advan