Overview This is a remote position that can be hired in North Carolina, Arizona, and Illinois. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for c
Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of the Phoenix office. Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Ralei
Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. Optimize key privacy controls across the bank to preserve and improve privacy protections. Design and implement solutions to automate data discovery and classification. Establish and maintain an accurate inventory of personal data utilized across the bank's data catalog and establish increased automation for data analytics and management reporting. Oversee th
Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Phoenix, AZ and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform opera
Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Phoenix, AZ and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform opera
Overview This is a remote role that may be hired in several markets across the United States. Preference is given to locations in close proximity to SVB/FCB hubs. About the Team We are a Product Analytics team reporting under the Digital Product Management organization for Silicon Valley Bank's Commercial Business Unit, which is a subsidiary of First Citizens Bank. We are building a highly reliable and available analytics platform that provides timely and actionable insights to our product team
Overview We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunity to drive meaningful customer impact in commercial banking
The Talent Innovation & Solutions (TIS) Digital & Analytics team implements and supports core, firmwide Talent applications leveraged to support key Talent strategies and processes. As Talent identifies opportunities to transform the way we deliver services, technology solutions will need to be implemented or updated to provide an enhanced experience to our professionals and to drive operational efficiency and effectiveness improvements across Talent. An experienced Preboarding Lead Specialist
Overview This is a remote position that may be hired in Arizona, Texas, or North Carolina, with preference to locations close to First Citizens Bank hubs. This position is responsible for providing advanced technical support to data processing systems within the Digital Banking Technology organization . Analyzes existing and proposed data processing systems or procedures that improve processing capabilities. Assists the installation of programs and procedures developed in coordination with end
Overview This is a remote position that can be hired in North Carolina, Arizona, and Illinois. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for c
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The Senior Business Process Analyst provides expertise in gathering business rules, developing process d
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The Senior Business Process Analyst provides expertise in gathering business rules, developing process de
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary Provides and develops processes for reports, analysis and metrics to support recommendations regarding Ca
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This position is responsible for providing direct Workforce Management support. It focuses on staffing le
This is a hybrid role which requires onsite attendance at our Corporate Office in North Phoenix, AZ. Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary Responsible for coordination, development, and monitoring of overall operating budget of specified department including capital budget if applicable. Position will also be re
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary Works on solutions of moderate to broad scope and complexity requiring analysis of data, combining of mul
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The IT Business Office Analyst, reporting to the Manager, IT Business & Resource, is responsible for work
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). This position will operate on Arizona Time (Mountain Standard Time) Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This role manages healthcare data re
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The IT SharePoint Developer Role is customer focused and facilitates converting functional business requi
We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary Reviews medical documentation and claims to ensure Applied Behavior Analysis (ABA) provider compliance wi
