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Desktop Support Analyst

Robert Half

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On-site in Cambridge, Massachusetts, USA

Contract

Description They have 1 FTE Network Specialist and 1 part time Desktop Support person1 FTE handles networking, firewalls, troubleshooting and supportPart time support person handles user set up, 365 and SharePoint support, hardware requisitionNow there is a gap in coverage with the IT director out on leaveCambridge office is 60-70 staff members: researchers, people with PhDs, Masters, etc. Remote employees and DC office needs supportOur contractor will be supporting in person technical support n
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Posted 20 days ago | Updated 8 hours ago

Service Desk Engineer II

Technology Consulting Inc.

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On-site in Georgetown, Kentucky, USA

Full-time

TCI has an immediate need for a Service Desk Engineer II in Georgetown, KY. This is a contract-to-hire opportunity. SUMMARY The Service Desk Engineer provides technical support and assistance to end-users regarding computer systems, hardware, software, and network issues. They are responsible for diagnosing and resolving technical problems, providing guidance on IT-related inquiries, and ensuring prompt resolution of service requests. Additionally, they contribute to the maintenance of IT doc