•San Diego, California, USA
Role: Service Desk Analyst Location: San Diego, CA (Onsite) Duration: 6 Months CTH Job Description: Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensu