Major Incident Manager Jobs in Massachusetts

Senior Major Incident & Problem Management CoordinatorJob Title - Senior Major Incident & Problem Management Coordinator

PamTen IncCompany Name - PamTen Inc

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Remote

Contract

Preferred Qualifications:ITIL Certified, Foundations v3, Foundations v4, and/or ITIL Intermediate Service Operations.Excellent verbal and written communication skills.Skilled experience with the ServiceNow cloud computing platform for IT Service Management.Minimum 4 years' experience coordinating and driving Major Incident response and service restoration activities according to ITIL Incident Management best practice.Minimum 2 years' experience coordinating or governing problem records according

Senior Systems Analyst and AdministratorJob Title - Senior Systems Analyst and Administrator

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Senior Systems Analyst and Administrator. Responsibilities: * Execute and document platform administrator changes * Maintain and manage current state and future state documentation, help build run books to operationalize current implementation * Work with internal cross-functional IT teams vendors, and end-users to provide accurate and effective resolutions * Provide effective written and verbal communications to users, stakeholders, and vendor