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IT Service Desk Professional I

Tranzeal, Inc.

Remote or Malvern, Pennsylvania, USA

Third Party, Contract

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duration: 6+ months (Possibility for extensions) No. of positions: 5 Duties: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for other teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that