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Customer Communication Management (CCM) Product Owner

Capgemini America, Inc.

Chicago, Illinois, USA

Full-time

Key Responsibilities: Own and drive the product vision and roadmap for Smart Communications / Document management capabilities. Define and prioritize features, user stories, and product backlog items (PBIs) to align with business goals and regulatory requirements. Collaborate with cross-functional teams including business stakeholders, architects, and developers to ensure end-to-end understanding of the document lifecycle (e.g., origination, HR, partner onboarding). Lead the design and implement