100% Remote Responsibilities: Provides L2 support (triaging) for OIC Integrations and Extensions incident tickets and ensures compliance to Client s ITSM Incident management process, associated SOPs and Operational PlanParticipates in and contributes to Problem RCA discussions to identify underlying causes of major impact or recurring incidents, including defining and documenting remediation plans for all OIC integrations and Extensions related issues, documenting problem tasks, and driving thes
I have an opportunity for "OIC Integration/Extension Analyst - REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it. Position: OIC Integration/Extension Analyst Location: (100% REMOTE) Duration: Long term. Responsibilities: Provides L2 support (triaging) for OIC Integrations and Extensions incident tickets and ensures compliance to Client's ITSM Incident management
