Remote
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4d ago
Role: Telephony & Contact Center Architect Location: REMOTE Duration: 12 Months Video Interview Job Description We re seeking a Telephony & Contact Center Performance Architect capable of understanding a multi-vendor BPO call center ecosystem. This role spans telephony architecture, observability engineering, data ingestion, and dashboard performance analytics. Primary Responsibilities Architect and to help understand enterprise telephony ecosystems across outsourced contact centers (Genesys, Ci
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