Senior Helpdesk Support Technician Jobs

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Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen

Computer Imager

BEAT LLC

Maryland, USA

Full-time

Job Title: Help Desk Technician (Computer User Support (Imager) Location: Aberdeen, MD Certifications: CompTIA Security +CE Clearance: Secret Qualifications: Experience performing enterprise service desk support duties in a large, complex classified/unclassified network environment demonstrating proficiency in the following areas. Hands-on experience and training on the most recent version of Microsoft Operating System, Microsoft Office applications (Current Versions), and other common deskt

Help Desk (Must have Spanish)

American Technology Consulting LLC

Atlanta, Georgia, USA

Contract

Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Minimum Qualifications: High School diploma or GED Six month

Help Desk Analyst

PeopleNTech

Conyers, Georgia, USA

Contract, Third Party

Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides

IT Support

Ledgent Technology

Houston, Texas, USA

Contract

We are seeking a proactive and experienced Help Desk Technician to join our IT support team. The ideal candidate has 3-5 years of hands-on experience providing front-line technical support to end-users in a fast-paced environment. You will be the first point of contact for all IT-related inquiries, responsible for troubleshooting, resolving, or escalating technical issues across hardware, software, and networking domains. Key Responsibilities: Serve as the first point of contact for internal us

IAM Adminstrator

Sunrise Systems, Inc.

Concord, New Hampshire, USA

Contract

Job Title: Identity Administrator Job ID: 25-08233Location: Concord, NH (Hybrid)Duration: 5 Months Contract Hybrid Role - Requires Onsite work 2 days/week The selected resource will work as part of the Identity and Data Management team to support client print management solutions and secure data access for our users. ONSITE INTERVIEW Candidates must be willing and able to go to the client location for an ONSITE, IN-PERSON interview if selected for interview. JOB DESCRIPTION: MUST have experie