Senior Helpdesk II Jobs

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Help Desk I/II

Jobot

Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp

Tier II Help Desk Analyst

SAIC

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Help Desk Analyst II

Robert Half

Mason, Ohio, USA

Contract

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary employment opportunity is based in the Mason, Ohio area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. Can you handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users? This job might be for you. It is also important for you to understand ho

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

HELP DESK MANAGER I/II/III

Central Michigan University

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I

Help Desk Analyst II

Robert Half

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk Analyst II

Robert Half

Rockford, Michigan, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II to join our team in the manufacturing industry, based in ROCKFORD, Michigan. You will be responsible for providing second-level technical support, including troubleshooting hardware and software issues, managing databases, and using various technologies such as Citrix, Lotus Notes, and Microsoft Active Directory. This role offers a contract-to-hire employment opportunity. Responsibilities: Provide second-level support to end

Help Desk Analyst II

Robert Half

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro

Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Help Desk Analyst II

Robert Half

St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I

Help Desk Analyst II

Robert Half

Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

Help Desk Specialist II

Kforce Technology Staffing

Sunrise, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist II in Sunrise, FL (Florida). Responsibilities: * Help Desk Specialist II will provide technical support to users of the company's IT systems, including computers, software, and peripherals * Provide technical support to employees experiencing issues with A/V and web conferencing solutions * Diagnose and resolve technical issues with equipment such as printers, scanners, desk phones, web conferencing equipment, and netw

Helpdesk IT Specialist II

Verity Credit Union

Seattle, Washington, USA

Full-time

Verity is hiring for an IT Specialist II at our Seattle, WA Headquarters location. This is a hybrid position; or has the opportunity to be worked remotely. At Verity, we empower our member s financial lives and create vibrant communities. Since 1933, Verity has been a local member-owned credit union. We are also the only financial institution in the Pacific Northwest that is a part of the Global Alliance for Banking on Values (GABV). How you can make a difference The Information Technology Speci

Sr. On-Site Level II Technician

LaSalle Network

Winona, Minnesota, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services and is looking for an experienced Senior Level Two Technician to join their team long term. This person will have the responsibility of developing standard operating procedures for the Level 2 Help Desk Team. This role requires its candidates to have a minimum of 5-7 years of experience within a corporate environment. Senior Level Two Technician Responsibilities: Provides guidance in effective problem r

Help Desk Support Service Specialist - Senior

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Systems Engineering Lead II/Sr

Randstad Digital

Remote or Madison, Wisconsin, USA

Contract

job summary: DCF is looking for a motivated Systems Engineering Lead that will provide innovative solutions within a diverse Enterprise environment with multiple, cloud services and on-premises infrastructure components. The candidate will have expert level troubleshooting skills with the ability to analyze current technologies used within our organization and determine ways to improve performance and provide stability to backend services. A high-level of soft skills in collaborating with Inform

Senior Specialist Quality Assurance - Level II (Associate)

Pyramid Consulting, Inc.

Gwynedd, Pennsylvania, USA

Contract

Immediate need for a talented Senior Specialist Quality Assurance - Level II (Associate). This is a 06+ Months contract opportunity with long-term potential and is located in Lower Gwynedd Township, PA, (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-20481 Pay Range: $25 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).