Service Desk Analyst Jobs in New York

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Service Desk Analyst Part Time Second Shift

Phoenix Technology Partners, LLC

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New York, New York, USA

Contract

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 13 days ago | Updated 3 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 33 days ago | Updated 3 days ago

Service Desk Analyst/Field Support (Must Have: Car and DL)

HPTech Inc.

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Lake Success, New York, USA

Contract

Must-Haves: Car and willingness to travel daily. (Travel costs from office to clinics/hospitals are reimbursed.) Working hours FlexibleMight be required to work in the night / holidays shift based on project requirementWill have to cover a radius (Max of 30-40 miles) from reporting location on need basisThe role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all in
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Posted 6 days ago | Updated 3 days ago

IT Service Desk Analyst (EPIC)

PamTen Inc

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Remote

Contract

Project Description:Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in the knowledge database. Learn how the Epic system is used in a clinical setting.
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Posted 6 days ago

Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 28 days ago | Updated 28 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 6 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

•

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 6 days ago

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.

•

White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst
Posted 12 days ago | Updated 3 hours ago

Service Desk Support

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co
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Posted 60+ days ago | Updated 18 days ago

Active Directory Admin

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga
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Posted 3 days ago

Support Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active