Service Desk Analyst Jobs in New York

1 - 20 of 23 Jobs

IT Service Desk AnalystJob Title - IT Service Desk Analyst

Interra Information TechCompany Name - Interra Information Tech

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New York, NY, USA

Full-time

The IT Service Desk Analyst is responsible for first-level support for technical infrastructure that includes computers running Windows and MacOS, client-basedIT applications, and services. The Analyst is passionate about providing services to e.l.f. users and maintaining a professional and pleasant manner using proper customer service skills. Responsibilities • Ensure end-to-end user experience with timely resolution or escalation, communicating promptly progress and handling customers with a p

Senior Service Desk Analyst / Technical Support (ITIL / ServiceNow)Job Title - Senior Service Desk Analyst / Technical Support (ITIL / ServiceNow)

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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White Plains, NY, USA

Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Senior Service Desk Analyst / Technical Support. Details listed below: Description: The Senior Service Desk Analyst will be responsible for providing senior technical support and exceptional customer service to end-users within the organization. This role will leverage the Analysts extensive experience and expertise in IT support to resolve complex technical issues, mentor junior Service Desk ana

Service Desk Analyst & Security ProvisioningJob Title - Service Desk Analyst & Security Provisioning

Y & L Consulting Inc.Company Name - Y & L Consulting Inc.

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Remote

Contract

A service desk analyst is a professional who provides technical support and troubleshooting for IT equipment, applications, and networks. They are responsible for resolving issues and answering questions from users and guests through various channels, such as phone, email, remote, or desk side visits. They also perform tasks such as technical maintenance, software installation and updates, and security checks. They document, verify, and categorize user issues and communicate data through proper

Level One Service Desk TechnicianJob Title - Level One Service Desk Technician

EclaroCompany Name - Eclaro

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New York, NY, USA

Full-time

Position Overview: As an L1 Support Services Technician contracted through ePlus, you will play a critical role in providing technical support to end-users, primarily focusing on Windows 10 laptops. You will be responsible for troubleshooting and resolving various technical issues, including printing problems, AD password-related concerns, and user account lockouts. Proficiency in Windows operating systems and laptop imaging is essential for this role. While familiarity with Active Directory and

Service Desk Manager (US)Job Title - Service Desk Manager (US)

Perennial Resources InternationalCompany Name - Perennial Resources International

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New York, NY, USA

Full-time

Our client is the Global Head of Service Desk for an industry leading mid size global investment bank. He seeks a US Service Desk Manager based in NY City. The IT Service Desk Manager (US) is responsible for day-to-day operations of US-based Service Desk staff and operations – including the firm’s 24x7 call center, outsourced services, and local staff in New York, LA, San Francisco, and Houston. Responsibilities include maintaining excellent customer service, as well as ensuring operational proc

Service Desk ManagerJob Title - Service Desk Manager

CYBERNETICCompany Name - CYBERNETIC

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New York, NY, USA

Full-time

Posted: 07/09/2023 Posted: 07/09/2023 Salary: $160,000 Location: New York, New York, United States Job Type: Permanent/Fixed Term Cybernetic Search has partnered with one of the largest tech-driven Law firms in the world! They are scaling out and growing, looking to add a Service Desk Manager to provide a single point of contact between their customers and IT Service Management. You will be the focal point for reporting incidents and for customers to make service requests. Key Skills Needed: E

US IT Service Desk ManagerJob Title - US IT Service Desk Manager

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, NY, USA

Full-time

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Service Desk Manager for a Full Time assignment with one of our premier Boutique Investment Banking clients in New York, NY. This is fully onsite - 5 days per week Must Have: Investment banking, hedge fund or private equity experience, specifically working with traders. Nice to Have: Network+ and Security+, AWS, Automation experience. Responsibilities : Responsible for day-to-day operations of US-based Service Desk staff an

GCS RSC Service Desk Specialist IJob Title - GCS RSC Service Desk Specialist I

Konica Minolta Business SolutionsCompany Name - Konica Minolta Business Solutions

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New York, NY, USA

Full-time

Overview Konica Minolta is offering a wide variety of career opportunities and is an excellent choice for motivated professionals interested in a stimulating and progressive work environment. With clients all over the U.S. and Canada, Konica Minolta is focused on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company. Please join us in our exciting growth

Service Desk ConsultantJob Title - Service Desk Consultant

Aegistech Inc.Company Name - Aegistech Inc.

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New York, NY, USA

Contract

Job Description: A ServiceDesk Support job that is in NYC is available with our client, a global private equity firm . This is a consulting assignment with a potential conversion to hire. Responsibilities: Responding to client support incidents and requests. Contacting clients to find out the nature of the problem and data gathering. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Resolving networking and connection issues on all

IT Service Desk Specialist IIJob Title - IT Service Desk Specialist II

Mastech DigitalCompany Name - Mastech Digital

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Bernards, NJ, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an IT Service Desk Specialist II for our client in the Energy domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract-to-Hire position, and the client is looking for someone to start immediately. Duration: 6+ Months Contract-to-Hire Location: Basking Ridge, NJ Role: IT Se

Level 2 Field Support Engineer (Service Desk)Job Title - Level 2 Field Support Engineer (Service Desk)

Tech-Nique PartnersCompany Name - Tech-Nique Partners

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New York, NY, USA

Full-time

Hedge Fund seeks Support Engineer (Hybrid On-site/Remote) for a Full-time opportunity Salary offered at $85,000.00 - $110,000.00 with up to 10% bonus Our client is a well-established, rapidly growing technology solutions and managed services provider based out of New York and Florida, executing top-tier IT services in multiple states. What are we looking for? We are looking for an ambitious technical support engineer based out of the New York, NY area with the drive to provide incredible Lev

Urgent-Service Desk-Columbus, OH-Remote-only localJob Title - Urgent-Service Desk-Columbus, OH-Remote-only local

Halcyon Solutions, Inc.Company Name - Halcyon Solutions, Inc.

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Remote or Columbus, OH, USA

Third Party, Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: DPS - Service Desk (Job ID-720986) Location: Columbus Ohio-Remote but only local will be accepted Duration: long-term contract This is remote/Hybrid for now, but the candidate should report On-site on day 1 to pick up the laptop and should be available to work On-site whenever required. Interviews are In-person (F2F Mandatory) Service

Service Desk TechnicianJob Title - Service Desk Technician

LaSalle NetworkCompany Name - LaSalle Network

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Remote

Contract

LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team. Service Desk Technician Responsibilities: Provide remote technical assistance to end users using both oral and written communication skills via phone, email and video c

Service Desk Support AssociateJob Title - Service Desk Support Associate

Sparks GroupCompany Name - Sparks Group

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Remote or Bedford, MA, USA

Contract

Job Summary/Company: Sparks Group has partnered with a non-profit organization to find a Service Desk Support Associate. This is a contract role with a hybrid schedule: 1 day per week onsite. Your career development starts here! Employees are climbing the ladder into other IT divisions throughout the organization. Responsibilities: Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologiesFoll

Svc Rep, IT Service Desk SupportJob Title - Svc Rep, IT Service Desk Support

Lincoln Financial GroupCompany Name - Lincoln Financial Group

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Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72257 The Role at a Glance This role will remotely provide a full range of technical service and support to your designated office to include hardware, software, network and applications. What you'll be doing Serve as the first point of contact for users seeking technic

Service Desk Technician (Remote)Job Title - Service Desk Technician (Remote)

Sigma Information Group, Inc.Company Name - Sigma Information Group, Inc.

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Remote

Full-time

Role The Service Desk Technician supports our consulting teams by providing first line support of client requests received by email, ticket or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice). Responsibilities Pr

High level Service Desk ManagerJob Title - High level Service Desk Manager

C & H Equipment Rentals, LLCCompany Name - C & H Equipment Rentals, LLC

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Remote or Los Angeles, CA, USA

Full-time

Job Summary As our IT manager, you are given the job of being accountable and responsible for ensuring our computer systems run smoothly within the limits of specifications, costs, requirements and timelines. You will also supervise the maintenance and implementation of any new products used to meet the company's computing needs. Highlight your leadership skills by managing a team of IT professionals ranging from 8-12 people. Explore your innovative side with research and implementation of compu

IT Service Desk Engineer/Mac SupportJob Title - IT Service Desk Engineer/Mac Support

U.S. Tech Solutions Inc.Company Name - U.S. Tech Solutions Inc.

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Remote

Contract

Duration: 07 Months Contract Job Description: · Desktop Support professionally provides technical support to customers by answering questions, troubleshooting problems, maintaining server and workstation performance, and entering and closing tickets efficiently. Responsibilities: · Respond to and monitor incidents and service requests within the ticketing system. · Maintain accurate status of all tickets assigned in the system and provide appropriate follow-up to end-users. · Provide configurati

Service Desk Team Leader IJob Title - Service Desk Team Leader I

StefaniniCompany Name - Stefanini

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Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 41 countries across the Ameri

service desk SupportJob Title - service desk Support

System Soft TechnologiesCompany Name - System Soft Technologies

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Remote

Contract, Third Party

“System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solutio