Service Desk Analyst jobs in New York

New York, New York

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6d ago

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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5d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Service Desk Knowledge Analyst-Technical Writer

Remote

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Today

Job ID: 2617714 Location: Remote Work, GA, US Date Posted: 2026-10-08 Category: Information Technology Subcategory: Knowl/Collab Engr Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Interim_Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: ORA_REMOTE Description SAIC is seeking a Service Desk Knowledge Analyst / Technical Writer. This is a remote position. The Analyst is responsible for developing, maintaining,

Full-time

USD 40,001.00 - 80,000.00 per year

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Opening: The Metropolitan Transportation Author

Full-time

USD 160,963.00 - 189,990.00 per year

Sr. Deal Desk Analyst

New York, New York

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23d ago

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional c

Full-time

USD 76,000.00 - 95,000.00 per year

Deal Desk Analyst

New York, New York

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23d ago

Full-time

USD 56,800.00 - 71,000.00 per year

Lead, Deal Desk Analyst

New York, New York

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23d ago

Full-time

USD 98,000.00 - 123,000.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

Help Desk/Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved effici

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Contract

USD 28.50 - 33.00 per hour

Junior Helpdesk Support

New York, New York

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Today

Job Description The Global IT Service Desk Analyst will be the primary point of contact for internal technology support, handling incidents and service requests via phone, email, and Microsoft Teams. You will troubleshoot remotely, manage tickets in our Service Desk system, and collaborate with senior teams to ensure timely resolution while maintaining high customer-service standards in a fast-paced financial services environment. Responsibilities Serve as the first point of contact for IT sup

Full-time

USD 55,000.00 - 60,000.00 per year

Junior Helpdesk Support

New York, New York

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20d ago

Full-time

USD 55,000.00 - 60,000.00 per year

Desktop Support Analyst

New York, New York

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Today

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for Desktop Support Analyst for one of our clients in New York City, NY (Onsite) with experience in Desktop and application support, Active Directory, Windows 10/11, Microsoft 365, Teams, Outlook, PowerShell, endpoint.

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Full-time

Depends on Experience

Analyst, HR Operations

New York, New York

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24d ago

Location Brookfield Place New York - 225 Liberty Street, 8th Floor Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Human Resources Services (HRS) is an internal function pro

Full-time

USD 70,000.00 - 85,000.00 per year

Tech Support Analyst

Remote

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Today

Tech Support Analyst Service Desk Company Overview The Intersect Group is partnering with a well established organization in the consumer financial services industry that is committed to delivering exceptional customer experiences through reliable technology and operational excellence. This organization values collaboration, continuous improvement, and employee development, creating an environment where technology professionals can expand their skills and advance their careers. Team members are

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Full-time

Depends on Experience

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a

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Contract

USD 18.00 - 19.00 per hour

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

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Contract

USD 18.00 - 19.00 per hour

Lead Support Analyst

New York, New York

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Today

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used across global media operations. This position leads a team of Application Support Analysts re

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Contract

$1 - $60 per hour

Service Desk Analyst jobs in New York, NY, USA