Service Desk Analyst Jobs in New York

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Service Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the
Posted 1 day ago | Updated 11 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se
Posted 1 day ago | Updated 11 hours ago

Service Desk Analyst/Desktop Support Analyst

Orpine.com

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New York, New York, USA

Contract

Job Title: Service Desk Analyst Location: New York, NY (Onsite) Duration: 12 Months+ Job Description: This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes towards Information Technology. Key relationships The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels o
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Posted 9 days ago

Service Desk Analyst

Velocity Search Group Inc.

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New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,
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Posted 40 days ago | Updated moments ago

Sr. IT service Desk Analyst

Confidential Company

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White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e
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Posted 29 days ago | Updated 13 hours ago

Service Desk Analyst

Velocity Search Group Inc.

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New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,
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Posted 60+ days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 10 hours ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 13 days ago

AMER East Central Service Desk Manager

Stripe

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New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important
Posted 32 days ago | Updated 11 hours ago

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

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New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us
Posted 60+ days ago | Updated 1 hour ago

000162 - Sr. Service Desk Support Specialist

New Millennium Consulting

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Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Senior Service Desk Specialist. Title:Lead / Senior Service Desk Specialist Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and reporting Responsibilities: The Le
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Posted 60+ days ago | Updated 1 day ago

Lead / Manager - Service Desk / Help Desk

New Millennium Consulting

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Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor
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Posted 60+ days ago | Updated 1 day ago

Clinical Service Desk Representative

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w
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Posted 7 days ago | Updated 5 days ago

IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

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Remote or Atlanta, Georgia, USA

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi
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Posted 7 days ago | Updated moments ago

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

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Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for
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Posted 5 days ago

Service Desk Engineer

Nexus Tek

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Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro
Posted 14 days ago | Updated 14 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 10 hours ago

Sr. Analyst, Service Analytics

Rivian

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Remote or US

Full-time

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it
Posted 23 hours ago | Updated 11 hours ago

Senior ServiceNow Service Mapping Analyst

Xoriant Corporation

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Remote

Contract

Job Title: Senior ServiceNow Service Mapping Analyst Duration: 9+ Months Location: Dallas, TX/Remote Xoriant reasonably expects the pay rate for this position to be within the following range: $60.00/hour-$69.00/hour. Description: Job Summary: Seeking a ServiceNow Service Mapping expert to help in supporting a large global organization. This individual will work alongside the Enterprise Asset Management (EAM) team and lead the effort to implement Service Mapping for in-scope business applicati