Service Desk Management Jobs

21 - 40 of 173 Jobs

HHS Service Desk TechnicianJob Title - HHS Service Desk Technician

SAICCompany Name - SAIC

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Cookeville, Tennessee, USA

Full-time

Job ID: 2405620 Location: COOKEVILLE, TN, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is hiring a Service Desk Agent to support HHS in Cookeville, TN. What We Do We are the front line of contact for technical issues and questions for the US Department of Health a

Service Desk Analyst (Boston, MA)Job Title - Service Desk Analyst (Boston, MA)

GavinHeath, LLCCompany Name - GavinHeath, LLC

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Boston, Massachusetts, USA

Full-time

Service Desk Analyst Broomfield, CO 19/h W2 The first 2 weeks they will work M-F 8-5 shift for training. Once training is complete, they will work a 11:30am-8pm shift. They are open to candidates in Denver, Las Vegas, NV or Dayton, OH. They have Distribution centers and IT teams in those locations. Shift Preferences: This shift will be need to work from 11:30am-8pm and have to be available to work on Friday, Saturday and Sunday, they will be flexible on the days off as long as they work these da

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Service Desk AnalystJob Title - Service Desk Analyst

Maximus, Inc.Company Name - Maximus, Inc.

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Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk ProfessionalJob Title - Service Desk Professional

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Utah, USA

Contract

RESPONSIBILITIES: Kforce has a client in search of a Service Desk Professional in Utah Valley, UT. Summary: The primary Service Desk role is to provide first-level support through taking calls and handling incidents and requests using the JIRA Service Desk IT Service Management system. This position is responsible for providing effective phone and email support to end users who are experiencing software or hardware related issues. The position also monitors, triages, and escalates outages effic

Service Desk 3 in Columbus, OH (Need only Ohio resident)Job Title - Service Desk 3 in Columbus, OH (Need only Ohio resident)

Atash Enterprises, LLCCompany Name - Atash Enterprises, LLC

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Columbus, Ohio, USA

Third Party, Contract

Position ID: 734975 Job Title: Service Desk 3 Location: Columbus, OH Duration: Long term Client: State of Ohio Worksite - Columbus OhioCandidate must be a Ohio resident at time of submissionCandidate will be required report on-site at the Shipley Building for this assignmentInterviews will be conducted in-person at the Shipley Building Position Description:Service Desk 3 position needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and

1901 Service Desk Q2 2024Job Title - 1901 Service Desk Q2 2024

Apex SystemsCompany Name - Apex Systems

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Norfolk, Virginia, USA

Full-time

Job#: 2021255 Job Description: Apex Systems is hiring for a Service Desk Analyst for our large Government client. This position is on-site in Norfolk, VA. If you are interested in hearing more, please send an updated copy of your resume and a copy of your CompTIA Security + Certification to Job Title: Service Desk Analyst Location: Norfolk, VA PR: $26.03 +4.57 SCA Fringe Benefit Rate Schedule: Must be flexible to work multiple shifts. Will be assigned a specific schedule upon training completio

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-22 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Senior IT Service Desk SpecialistJob Title - Senior IT Service Desk Specialist

Randstad DigitalCompany Name - Randstad Digital

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Minneapolis, Minnesota, USA

Full-time

job summary: How Will You Make a Difference? Answer IT Service Desk calls and emails, providing solutions and/or escalating requests and problems to designated second level responders. Act as a point of escalation and support for other members of the Service Desk for advanced technical issues and requests. Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out. Monitor and process the

IT Service Desk AnalystJob Title - IT Service Desk Analyst

NTT DATACompany Name - NTT DATA

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Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi

Service Desk Engineer - UCJob Title - Service Desk Engineer - UC

Konica Minolta Business SolutionsCompany Name - Konica Minolta Business Solutions

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Denver, Colorado, USA

Full-time

Overview The Service Desk Engineer - UC (L1) position is a technical position for supporting clients LAN and service platform offerings. This group is focused on resolving issues remotely for our nationwide client base of telecom and unified communications clients. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, or our client portal. Please note, although this is a remote role, you must live within 1 hour of Columbu

Service Desk TechnicianJob Title - Service Desk Technician

APN Consulting IncCompany Name - APN Consulting Inc

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Atlanta, Georgia, USA

Contract

APN Consulting has an immediate need for a direct client requirement:Title : Service Delivery Technician Contract: 9+ months/ CTH Location: Alpharetta/Atlanta GA (5-Days Onsite) Job Statement: Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment.Job Duties: Provides technical support to end users. [80%] Assists in the installation, training, maintenance, troubleshooting and repair of desktop technolog

Factory Service Desk Agent (Onsite)Job Title - Factory Service Desk Agent (Onsite)

TM Floyd & CompanyCompany Name - TM Floyd & Company

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Ridgeville, South Carolina, USA

Contract

We re looking for a Factory Service Desk Agent for an onsite role near Summerville, SC. If you re looking for a new opportunity, apply today! Key Responsibilities: Answer incoming calls from factories and warehouses into the factory service desk Make a first diagnosis and prioritization of incidents for resolution Provide investigation, diagnosis, resolution, and recovery for hardware/software problems Escalate complex incidents to second or third level in accordance with escalation processes C

Help Desk Support I - Service Desk(Local to Colorado Only)Job Title - Help Desk Support I - Service Desk(Local to Colorado Only)

Reliable Software ResourcesCompany Name - Reliable Software Resources

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Golden, Colorado, USA

Contract, Third Party

Role : : Help Desk Support I - Service Desk(Local to Colorado Only) Location :: HYBRID Golden, CO Duration : 6+ Months Job Description :: Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam. Category Qualification Description Competency Required Networking TCP/IP Novice (1-3 Years) No Operating Systems Windows 9x/2000/XP/NT/Vista/7 No Others Service Desk Ticket System Prefer Service Now experience. Oth

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Service Desk AgentJob Title - Service Desk Agent

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Duluth, Georgia, USA

Full-time

Position: Service Desk Agent Location: Duluth, GA (Hybrid) Hiring: Contract Note: This is a Nightshift role. JD: Responsibilities Provide a consolidated point of contact for providing Tier 1 technical support to the end usersProvide 1st level technical support for all IT related issuesRespond to trouble tickets via phone and email in a timely mannerDetermine the scope of the trouble ticket and the responsible departmentResearch and resolve technical trouble ticketsImmediately notify appropriate

Service Desk AnalystJob Title - Service Desk Analyst

Spruce Technology Inc.Company Name - Spruce Technology Inc.

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New York, New York, USA

Full-time, Contract

Applicants must be local to New York City, NY / New Jersey / or Southern Connecticut Areas (Driveable Distance to NYC/NY)Shift Hours: Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am).Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their ass