Service delivery Jobs in Massachusetts

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Service Delivery Manager with eCommerce background

Shrive Technologies LLC

•

Boston, Massachusetts, USA

Contract

Participates in the Program roadmap, rollouts, strategic discussions with internal and customer stakeholders (as and when needed)Alignment with Program Director/Business Relationship ManagersMaintain overall Program-level view with the current state/progress and achievementsE-Commerce background will be advantageReview delivery accomplishments Budgeting preparation and controllingEnable additional support from other HCL CoE/PracticesTrack work progress and maintain relationship with other Partne
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Posted 4 hours ago

Service Delivery Manger/Cybersecurity manager

HCLTech

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Boston, Massachusetts, USA

Full-time

Role: - Service Delivery Manger/Cybersecurity manager Location: -Boston, MA Day1 Onsite Full time Hire Responsibilities: - Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations and identify potential solutions to improve efficiency. 3. Own and drive improvements in the areas of Operations, tec
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Posted 60+ days ago | Updated 7 days ago

CyberSecurity Manager/Lead / Cybersecurity Service Delivery Manager

HCLTech

•

Boston, Massachusetts, USA

Full-time

Role: Cybersecurity Service Delivery Manager (SDM) Location: -Boston, MA (Day1 Onsite) Work Experience :10-12 years Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills. Job Requirements: Key Responsibilities:- Responsible for managing Cybersecurity and GRC services to the client- Manage escalations, deliver to meet or exceed client SLA/KPI and People management - Lead multi domain Cyber -secu