Service delivery Jobs in Massachusetts

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Service Delivery Manager

HMG America

•

Boston, Massachusetts, USA

Third Party, Contract

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Delivery Manager in Boston, MA Below is the detailed job description. Title: Service Delivery Manager Location: Boston, MA Duration: 1 year Mandatory Skills: Must have eCommerce background plus deep and practical knowledge of ITIL Job Descripti
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Posted 12 hours ago | Updated moments ago

Service Delivery Manager with eCommerce background

Shrive Technologies LLC

•

Boston, Massachusetts, USA

Contract

Participates in the Program roadmap, rollouts, strategic discussions with internal and customer stakeholders (as and when needed)Alignment with Program Director/Business Relationship ManagersMaintain overall Program-level view with the current state/progress and achievementsE-Commerce background will be advantageReview delivery accomplishments Budgeting preparation and controllingEnable additional support from other HCL CoE/PracticesTrack work progress and maintain relationship with other Partne
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Posted 1 day ago

Service Delivery Manger/Cybersecurity manager

HCLTech

•

Boston, Massachusetts, USA

Full-time

Role: - Service Delivery Manger/Cybersecurity manager Location: -Boston, MA Day1 Onsite Full time Hire Responsibilities: - Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations and identify potential solutions to improve efficiency. 3. Own and drive improvements in the areas of Operations, tec
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Posted 60+ days ago | Updated 8 days ago

CyberSecurity Manager/Lead / Cybersecurity Service Delivery Manager

HCLTech

•

Boston, Massachusetts, USA

Full-time

Role: Cybersecurity Service Delivery Manager (SDM) Location: -Boston, MA (Day1 Onsite) Work Experience :10-12 years Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills. Job Requirements: Key Responsibilities:- Responsible for managing Cybersecurity and GRC services to the client- Manage escalations, deliver to meet or exceed client SLA/KPI and People management - Lead multi domain Cyber -secu