Service level management Jobs

Refine Results
1 - 20 of 51 Jobs

Sr. Service Level Analyst

MCKESSON

Irving, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patient

Service Level Agreement (SLA) Manager

Peraton

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Level Agreement (SLA) Manager

Peraton

Colorado Springs, Colorado, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Sr. Network Management Service Provider

NovaLink Solutions

Jackson, Mississippi, USA

Contract

Job Description: Required Experience Network Management ExpertiseProven experience in providing network management services, with a track record of successful client engagements.Demonstrated expertise in configuring, monitoring, and maintaining network devices, including routers, switches, firewalls, and access points.In-depth knowledge of network protocols, security practices, and performance optimization techniques. Security ProficiencyA strong background in network security, including experi

Mid-level IT Service Technician

Govcio LLC

Essex Junction, Vermont, USA

Full-time

Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction or South Burlington, VT and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resol

Mid-level IT Service Technician

GovCIO

Essex Junction, Vermont, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction or South Burlington, VT and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolut

Service Desk Level 1

Kforce Technology Staffing

Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Level 1 in Orlando, FL to join them on a temporary contract basis for 5 months. The selected candidate will commence their duties on May 6th, working remotely from Monday to Friday, 9 am to 6 pm. We require someone who can seamlessly integrate into our team and provide exemplary service to our clients. Details: * Start Date: May 6th * Work Schedule: Monday to Friday, 9 am to 6 pm (100% remote) REQUIREMENTS: We are specificall

Service Support Analyst- Mid Level

GLOBAL VISSE INC

Raleigh, North Carolina, USA

Contract, Third Party

Service Support Analyst- Mid Level Location : Raleigh, NC (Onsite) 12+ Months Contract Contractor DHB IT - User Support Technician - This position is based on Dix Campus in Raleigh, NC and is not eligible for remote work Position Overview: This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying computers, Cisco telephone/network, laptops, printers,copiers, scanner, eFax and other technology for the Division of Health Benefits(DHB) employees,

IT Service Desk/PC Tech-Mid-Level

Dexian Signature Consultants

Des Moines, Iowa, USA

Contract

Job Summary: Dexian is seeking a IT Service Desk/PC Tech-Mid-Level for an opportunity with a client located in Des Moines, IA. Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the

IT Service Management Analyst

INSPYR Solutions

Deerfield Beach, Florida, USA

Contract

Title: IT Service Management Analyst Location: Deerfield Beach, FL (Hybrid) Duration: 6 month contract to begin Compensation: 30-35 hr Work Requirements: , Holders or Authorized to Work in the USJob Description: The IT Service Management Analyst supports the delivery and quality of services to end-users to provide the necessary technical assistance to perform their jobs effectively. This role contributes to various aspects of IT service delivery, such as service strategy, service design, serv

Mid-level Cyber Incident Management/Service Desk Analyst

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Technician (Level 2)

TECH Tammina

Annapolis, Maryland, USA

Contract

Job Title: Service Desk Technician II (level 2) Location: Annapolis, MD (Hybrid) This position involves providing technical support and service to the client community and stakeholders, primarily related to desktop and laptop hardware, software, peripherals, network connectivity, and meeting room technology. The role also includes responsibilities such as incident resolution, service request fulfillment, platform administration, and proactive maintenance of personal computing devices and meetin

Mid-level IT Service Technician

GovCIO

New York, New York, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in New York City, NY and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform

Mid-level IT Service Technician

GovCIO

Atlanta, Georgia, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Atlanta, GA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coord

Customer Service Representative - Level 2

eNamix

Rancho Cucamonga, California, USA

Full-time

Established SaaS company needs a Level 3 Customer Service Representative to be the last line of escalation in Customer Service before the technical issue goes to the development team. Will train and support L1/L2 CSRs, update knowledgebase and help system, help lead client product implementations, load data into new customer databases using SQL, run product meetings and more. No supervisory responsibilities. RequirementsDegree in Library Science or related major 3-5 years? library with techni

Mid level IT Service Technician

GovCIO

San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform

Mid-level IT Service Technician

GovCIO

Tampa, Florida, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tampa, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operati

Senior Associate, Service Management Analyst

BNY Mellon

Pittsburgh, Pennsylvania, USA

Full-time

Overview Software Asset Management Specialist Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of r

Senior Associate, Service Management Analyst

BNY Mellon

Lake Mary, Florida, USA

Full-time

Overview Software Asset Management Specialist Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of r

Network Operation Engineer Service Delivery Management (Bilingual Japanese)

Blueoriginitstaffing LLC

Texas City, Texas, USA

Contract

Japanese/English bilingual2+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.), Switching topologies on both Wired/Wireless networks, and Cloud/Virtual networking. (CCNP Level)Serve as an escalation point to resolve network operation issues and coordina