Technical Support/ Help Desk Jobs in 20001

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Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

IT Helpdesk Support

Kforce Technology Staffing

Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia, USA

Full-time

Req ID: 30967 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak

Senior Help Desk Support Specialist

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Intermediate Help Desk Support Specialist

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Associate Help Desk Support Specialist

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Technical Support Specialist

Node.Digital

Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and

Help Desk Support Service Specialist - Senior

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Technical Support Specialist

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2405215 Location: WASHINGTON, DC, US Date Posted: 2024-04-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FA

Technical Support

Dynamic Computing Services Corporation

Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa

Customer Service Technical Support Administrator

Pearson

Annapolis, Maryland, USA

Full-time

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In th

Sr. Technical Support Analyst

John Hopkins University

Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Maximus, Inc.

Bethesda, Maryland, USA

Full-time

Description & Requirements This role involves providing comprehensive technical support for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE), focusing on ICD 702 mission requirements. -This position is a limited assignment with opportunity for a longer-term assignment- Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS281, P4, Band 7 Key Responsibilities: - Analyze client content and systems using advanced data analysis te

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp

Manager Technical Support - Federal

Lumen

Herndon, Virginia, USA

Full-time

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Camp

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ

Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ US

Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields a