Technical Support/ Help Desk Jobs in 20001

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Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 17 hours ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 21 days ago | Updated 2 hours ago

IT Helpdesk Support

Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p
Posted 4 days ago | Updated 1 hour ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

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Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 6 hours ago

Mid-level Help Desk Support Technician

Chenega MIOS

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Washington, District of Columbia, USA

Full-time

Req ID: 30967 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 14 hours ago | Updated 2 hours ago

Mid-level Help Desk Support Technician

Chenega MIOS

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Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 9 days ago | Updated 2 hours ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 15 days ago | Updated 17 hours ago

Senior Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 11 days ago | Updated 4 hours ago

Intermediate Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 14 days ago | Updated 4 hours ago

Associate Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 14 days ago | Updated 4 hours ago

Technical Engagement Network (TEN) Help Desk Technician/Lab Manager

Node.Digital

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Arlington, Virginia, USA

Full-time

Technical Engagement Network (TEN) Help Desk Technician/Lab Manager Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with t
Posted 2 hours ago

Technical Support Specialist

Node.Digital

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Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and
Posted 28 days ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 23 days ago | Updated 4 hours ago

Technical Support

Dynamic Computing Services Corporation

•

Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa
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Posted 29 days ago | Updated 3 days ago

Customer Service Technical Support Administrator

Pearson

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Annapolis, Maryland, USA

Full-time

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In th
Posted 3 days ago | Updated 2 hours ago

Technical Support Specialist

SAIC

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Washington, District of Columbia, USA

Full-time

Job ID: 2405215 Location: WASHINGTON, DC, US Date Posted: 2024-04-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FA
Posted 16 days ago | Updated 3 hours ago

Sr. Technical Support Analyst

John Hopkins University

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Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp
Posted 60+ days ago | Updated 30 days ago

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Maximus, Inc.

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Bethesda, Maryland, USA

Full-time

Description & Requirements This role involves providing comprehensive technical support for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE), focusing on ICD 702 mission requirements. -This position is a limited assignment with opportunity for a longer-term assignment- Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS281, P4, Band 7 Key Responsibilities: - Analyze client content and systems using advanced data analysis te
Posted 37 days ago | Updated 1 hour ago

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

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Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp
Posted 7 days ago | Updated 2 hours ago

Manager Technical Support - Federal

Lumen

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Herndon, Virginia, USA

Full-time

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Camp
Posted 2 days ago | Updated 23 hours ago